Reviews of Contessa Hotel 3 stars
Argasi , Argasi, 29100, Greece
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location of this hotel is very convenient. Only a short walk from the hustle and bustle, but far enough away that you didn’t hear it. Sun loungers were super comfy and plenty of them to go around. Friendly staff and every clean.
We had a room with a Mountain View that didn’t have updated furniture (not the end of the world) Unable to provide pool towels, (we’d travelled light, but again not the end of the world) lots of wasps when food and drink around, would have been good to have seen them actively trying to tackle this.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe pool area was modern and lovely, but massively lacked an atmosphere. Storage rooms and shower facilities after checking out.
Facilities slightly tired, rooms dated with mould in bathroom, sink overfills and no working television in the room. Pool side shaded. Breakfast average, cocktails and drinks around the pool expensive- half the price across the road from the hotel. If you’re looking for luxury this certainly isn’t it, but if you’re looking for a base and are going to spend your trip exploring, visiting beaches etc. then it’ll do the job. For 4 nights £500 felt extremely steep. Far nicer properties around the hotel for a fraction of the price.
Dear Camille Thank you for taking the time to share your feedback. We are glad to hear you appreciated the modern design of our pool area and found our hotel suitable as a base for exploring the area. We’re truly sorry to hear that other aspects of your stay did not meet your expectations. Your comments regarding the condition of the room, bathroom, and amenities such as the television and breakfast quality are noted and will be reviewed with our maintenance and housekeeping teams. We’re also taking your remarks about pricing and the overall value into consideration, as we constantly evaluate how we can improve both our service and facilities.However you are comparing a snack bar with free sunbeds with music and a pool area with a super market which is across the hotel which of course has lower price but these are 2 different places which cannot be compared. Our prices are reasonable and compared to all the bars around the hotel . We appreciate your honest feedback — it helps us identify where improvements are needed. We hope you enjoyed your time exploring the area, and we would be happy to welcome you back in the future should you decide to give us another chance. Kind regards, Lydia
Dear Camille Thank you for taking the time to share your feedback. We are glad to hear you appreciated the modern design of our pool area and found our hotel suitable as a base for exploring the area. We’re truly sorry to hear that other … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewSwimming pool and bar are very good
The shower doesn't heat up in the morning The refrigerator is very noisy and doesn't cool The sheets are as thin as paper Breakfast smells of fried food, not to mention unbearable, because it's closed, and the variety and quality aren't good. The Mountain View room is in fact to front of others house
Dear Thomaz Thank you for sharing your feedback with us. We’re happy to hear you enjoyed our swimming pool and bar. However, we’re sorry to learn about the issues you experienced with the shower, refrigerator, and breakfast. These are important aspects of a comfortable stay, and we apologize for any inconvenience caused. Your comments have been passed on to our maintenance and kitchen teams to address these problems promptly. Regarding the Mountain View room, we regret if the view did not meet your expectations and appreciate your honesty as it helps us improve our room descriptions. We truly value your feedback and hope to have the opportunity to welcome you again for a better experience. Kind regards, Lydia
Dear Thomaz Thank you for sharing your feedback with us. We’re happy to hear you enjoyed our swimming pool and bar. However, we’re sorry to learn about the issues you experienced with the shower, refrigerator, and breakfast. These are imp… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewDear Sotirios, Thank you so much for your wonderful review and perfect scores! We're truly delighted to hear that you had such a great holiday and that our staff, facilities, and overall experience met your expectations. It was a pleasure having you with us, and we hope to welcome you back again soon for another relaxing and enjoyable stay. Kind regards, Phaedra K., Front office agent
Dear Sotirios, Thank you so much for your wonderful review and perfect scores! We're truly delighted to hear that you had such a great holiday and that our staff, facilities, and overall experience met your expectations. It was a plea… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewRooms are nice, facilities are great, staff is friendly.
Noise level - depending on the section of the hotel, the noise level can be unbearable. Echo from voices in the hallways, closing doors etc. If you can sleep with earplugs, then you should.
Dear T, Thank you for sharing your feedback and for your kind words about our staff, rooms, and facilities — we're happy to hear that you appreciated those aspects of your stay. We're truly sorry to hear that noise impacted your comfort. Your comments are important to us, and we understand how crucial a good night’s rest is. We will certainly take this into consideration as we look for ways to improve sound insulation and overall guest comfort. We hope to have the opportunity to welcome you back and offer you a more restful experience in the future. Warm regards, Phaedra K., Front office agent
Dear T, Thank you for sharing your feedback and for your kind words about our staff, rooms, and facilities — we're happy to hear that you appreciated those aspects of your stay. We're truly sorry to hear that noise impacted your c… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewStaff super kind! In the bar and also the reception girls. Room cleaning every day. Nice hotel if you want to stay away from Lagana’s caos
Dear Isabell Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay and that our team — both at the bar and reception — made you feel welcome. It’s also great to know that the daily room cleaning met your expectations and that you appreciated the peaceful atmosphere away from the hustle and bustle of Laganas. We truly appreciate your feedback and hope to welcome you back again soon for another relaxing stay. Warm regards, Lydia
Dear Isabell Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay and that our team — both at the bar and reception — made you feel welcome. It’s also great to know that the daily room cleaning met you… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewLoved the pool area and poolside bar and restaurant. Staff were so friendly. The room we had involved dragging luggage up and down spiral staircases which proved difficult . Some improvements in the room could be implemented. The hair dryer was very old fashioned 1970's style . The linen on bed seemed too small for bedsize. Phone in room didn't work even though we reported it. Nor did the key for the safe. All small things I know but these things all added up to inconvenience for us. Overall the vibe at hotel was great otherwise. Oh and they have Greek night with young Greek dancers who fully involved the crowd. A beautiful Greek BBQ was offered this night also. Probably the highlight of stay.
Thank you so much for sharing your experience with us. We arere thrilled to hear you enjoyed the pool area, the poolside bar and restaurant, and especially the warm hospitality of our staff. It’s also wonderful to know that you had a memorable time at our Greek night — it’s always a highlight for many of our guests! We sincerely appreciate your detailed feedback regarding the room. We are sorry for the inconvenience caused by the spiral staircases and the issues with the hair dryer, linen, phone, and safe. These are all important details that contribute to a comfortable stay, and we’re currently reviewing each of these points with our maintenance and housekeeping teams to ensure improvements are made. We’re grateful for your understanding and for taking the time to help us improve. We hope to welcome you back soon for an even better experience. Warm regards, Lydia
Thank you so much for sharing your experience with us. We arere thrilled to hear you enjoyed the pool area, the poolside bar and restaurant, and especially the warm hospitality of our staff. It’s also wonderful to know that you had a memora… Show more
Reviewed: 10 September 2024 · Stayed in September 2024
Verified reviewReviewed: 4 September 2024 · Stayed in August 2024
Verified reviewWe rented two rooms, one with sea and pool views and the other with views of surrounding places. Both rooms were spacious, clean, and well equipped, and the bed was comfortable too. We had a rich, varied breakfast in the restaurant on the upper floor, from here too, there is a wonderful view of the sea. The hotel has a large swimming pool with sun loungers, parasols and you can spend whole days there if you don't want to go on a trip to the island. Attentive service, nice, demanding environment.
Dear Erika, Thank you so much for sharing your wonderful experience with us! We’re truly delighted that you enjoyed your stay and found both of your rooms to be spacious, clean and comfortable. The fact that you appreciated the distinct views from each room is something we’re especially pleased to hear, as we aim to provide a variety of perspectives for our guests. We’re also glad that our breakfast selection and the panoramic sea views from our roof garden restaurant made your mornings special. It’s wonderful to know that our large swimming pool, along with the sun loungers and parasols, provided a perfect setting for relaxation, allowing you to fully unwind during your stay. Your kind words about our service and the overall environment mean the world to us. We strive to create an inviting and memorable experience for all our guests and it’s incredibly rewarding to know we succeeded during your visit. Thank you again for your thoughtful review. We would be honored to welcome you back in the future and provide another exceptional stay. Safe travels! Kindest regards, Maria
Dear Erika, Thank you so much for sharing your wonderful experience with us! We’re truly delighted that you enjoyed your stay and found both of your rooms to be spacious, clean and comfortable. The fact that you appreciated the distinct vi… Show more
Reviewed: 4 September 2024 · Stayed in August 2024
Verified reviewPerfect holiday destination, comfortable, big rooms, cleanliness, delicious breakfast, great pool and bar, real relaxation, nice staff. We were completely satisfied with everything, we will return.
Dear Erika, Thank you so much for your kind review! We’re absolutely delighted to hear that you had such a wonderful experience with us. It’s fantastic to know that you found the rooms spacious, comfortable, and clean, as we take great pride in maintaining a high standard for our guests. We’re also glad you enjoyed our breakfast offerings and found our pool and bar to be perfect for relaxation. Creating an environment where our guests can truly unwind is a top priority for us, and it’s heartening to hear that we succeeded during your stay. Your compliments about our staff are especially appreciated, as we strive to provide warm and attentive service to everyone who stays with us. Knowing that you were completely satisfied and plan to return is the best feedback we could hope for. We sincerely look forward to welcoming you back for another exceptional holiday. Thank you again for sharing your experience! Kindest regards, Maria
Dear Erika, Thank you so much for your kind review! We’re absolutely delighted to hear that you had such a wonderful experience with us. It’s fantastic to know that you found the rooms spacious, comfortable, and clean, as we take great pri… Show more
Reviewed: 3 September 2024 · Stayed in August 2024
Verified reviewBreakfast a bit poor. Coffee quality low, fruits nor ripe enough. Egg dishes not very good. What made the moment is the terrace where breakfast can be eaten.
Breakfast offer. Size of the bathroom too small.
Dear Jan, Thank you so much for your thoughtful review and for giving us a perfect 10 for bed comfort! We’re thrilled to hear that you found our beds to be so comfortable. We’re also delighted that you enjoyed the cozy, green ambiance of our hotel and the swimming pool surrounded by lush trees. It’s wonderful to know that these features, along with the beautiful sea view from the terrace at our restaurant, contributed to a pleasant stay. We appreciate your comments on the breakfast and we will discuss them with our culinary team to make necessary improvements and ensure a better breakfast experience. Additionally, we’ve noted your observations about the bathroom size. Your input is important to us as we strive to enhance our facilities and overall guest experience. Thank you once again for sharing your insights. We look forward to welcoming you back and providing an even more exceptional stay in the future. Best regards, Maria
Dear Jan, Thank you so much for your thoughtful review and for giving us a perfect 10 for bed comfort! We’re thrilled to hear that you found our beds to be so comfortable. We’re also delighted that you enjoyed the cozy, green ambiance of … Show more
Reviewed: 2 September 2024 · Stayed in September 2024
Verified reviewPosition is near the centre of Argassi; swimming is very good, the room always cleaned (every day) and well structured. Breakfast full of typical products and other beautiful things. The dinner organized by the hotel (Greek night, Italian night, ecc) are full of emotions and a plus that nobody has.
Breakfast was from 7 to 10, but last day we came by 7.40 and almost the products were still missing (better tell that breakfast is from 8 to 10 😁). Parking is quite small, but it is not difficult to find places on the road. Swimming pool was a bit humid and wetty all around.
Dear Davide, Thank you so much for your wonderful review and the perfect 10 rating for our staff and location! We’re thrilled that you found our central location convenient and enjoyed the attentive service provided by our team. We’re also delighted to hear that you had a great experience with our swimming facilities, daily room cleaning and breakfast. Your positive feedback about these aspects is very encouraging. We’re particularly pleased that you enjoyed our themed dinner nights. Our Zakynthian night, Italian night and BBQ night are designed to offer our guests a unique and memorable dining experience. We strive to create a lively atmosphere with delicious, authentic dishes and entertainment that reflects the spirit of each theme. It’s wonderful to know that these events added to your overall enjoyment and made your stay even more special. We apologize for any confusion regarding the breakfast hours. To clarify, breakfast is served from 7:30 to 10:00. We will certainly review our breakfast service to ensure all items are consistently available throughout the breakfast period. Regarding parking, we understand the limitations of our on-site space, which is why we clearly mention in our booking information that parking is not available. We appreciate your understanding and are glad you found alternative parking options nearby. Thank you once again for your thoughtful feedback and kind words. We look forward to welcoming you back and providing an even more enjoyable experience in the future. Best regards, Maria
Dear Davide, Thank you so much for your wonderful review and the perfect 10 rating for our staff and location! We’re thrilled that you found our central location convenient and enjoyed the attentive service provided by our team. We’re als… Show more
Reviewed: 2 September 2024 · Stayed in August 2024
Verified reviewReviewed: 30 August 2024 · Stayed in August 2024
Verified reviewClean, modern, attractive decor, great breakfast, good location. The reception staff were friendly and helpful. Good air con and massive, very comfy bed.
The shower room was tiny and the drain of the shower clogged or didn’t drain properly so tended to flood the bathroom. Opportunities to provide storage were missed - bedside tables without shelves or drawers, console table without storage, so there was a little less storage than necessary. We chose to be at the back of the building so it would be quiet but our room was off the main landing so noisy at night and there is a sofa there which even encourages people to stop for a chat in the middle of the night. Luckily we were out late apart from the first night so it only really bothered us that first night.
Dear Caroline, Thank you for sharing your feedback! We're delighted to hear that you enjoyed the clean, modern decor, great breakfast, and our friendly reception staff. It's also great to know that you appreciated the air conditioning and the comfort of the bed. We’re sorry to hear about the issues you encountered with the shower and the storage options. We understand the concerns regarding the shower drainage and storage options. We are actively reviewing our maintenance processes and room design to address these issues effectively. The drainage problem, in particular, appears to be something we can resolve promptly and will be a priority for our maintenance team. Regarding the noise from the landing, it’s evident that this affected your first night’s rest. We’ll reassess the placement of furniture and the layout to minimize disturbances for future guests. We also want to emphasize the importance of communicating such issues to our reception team immediately. Many concerns, such as minor plumbing problems or noise disturbances, can often be resolved swiftly with our team’s assistance, which would prevent them from affecting the overall experience. Thank you again for your detailed feedback. It provides valuable insights that will help us enhance our services. We hope to have the chance to offer you a more seamless experience in the future. Best regards, Maria
Dear Caroline, Thank you for sharing your feedback! We're delighted to hear that you enjoyed the clean, modern decor, great breakfast, and our friendly reception staff. It's also great to know that you appreciated the air condition… Show more
Reviewed: 30 August 2024 · Stayed in August 2024
Verified reviewGreat location, very good value for the price, it exceeded the expectations I had before arriving.
Dear Jessica, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our location and found great value in your stay. Exceeding your expectations is what we strive for, and we're glad we could make your experience a memorable one. We hope to welcome you back soon! Best regards, Maria
Dear Jessica, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our location and found great value in your stay. Exceeding your expectations is what we strive for, and we're glad we could make your expe… Show more
Reviewed: 25 August 2024 · Stayed in August 2024
Verified reviewReviewed: 19 August 2024 · Stayed in August 2024
Verified reviewThe room was extremely small for 4 people
Dear Sotiris, We would like to express our sincere gratitude for your review and the high rating you gave to the cleanliness of our establishment. We are truly delighted to hear that the cleanliness of your room met your expectations. Maintaining a high standard of cleanliness is one of our top priorities, and it is always rewarding to know that our efforts are appreciated by our guests. The room you selected was from our Premium category and has an area of 18 square meters, as specified in our description. We understand that the size of the room plays a significant role in ensuring your comfort. For your future stays, we would like to take this opportunity to inform you that we offer a variety of room options to cater to different needs and preferences. For instance, our Superior category rooms are more spacious and offer beautiful views of the sea and the pool, providing a more luxurious experience. If you are traveling with your family, we would highly recommend our family suite, which features two bedrooms and two bathrooms, ensuring ample space and enhanced comfort for a more enjoyable stay. We sincerely hope to have the pleasure of welcoming you back to our hotel in the near future. Warmest regards, Maria
Dear Sotiris, We would like to express our sincere gratitude for your review and the high rating you gave to the cleanliness of our establishment. We are truly delighted to hear that the cleanliness of your room met your expectations. Main… Show more
Reviewed: 10 August 2024 · Stayed in August 2024
Verified reviewGreat central location.
Dear Lihi, Thank you very much for your kind review! We’re delighted to hear that you enjoyed our central location and found our staff, cleanliness and comfort to be top-notch. We appreciate your feedback on value for money and the bed rating, as it helps us strive for continuous improvement. We would be thrilled to accommodate you again in the future. In the meantime, we wish you a wonderful rest of the summer! Best regards, Maria
Dear Lihi, Thank you very much for your kind review! We’re delighted to hear that you enjoyed our central location and found our staff, cleanliness and comfort to be top-notch. We appreciate your feedback on value for money and the bed rat… Show more
Reviewed: 7 August 2024 · Stayed in August 2024
Verified reviewThe location was good. There were many shops nearby.
The food was not good and limited. I found insects on the foods and I informed the personals about it. The staff who works on the pool bar were not friendly in compare to those who were working at the reception.
Dear Yasin, Thank you for taking the time to provide us with your review. We’re glad to hear that you enjoyed the hotel’s location and the convenience of the nearby shops. We apologize for the issues you experienced with the food. We understand that such occurrences, especially during summer when pests can be more prevalent, are concerning. We took immediate action to address this issue. We are also revising our food safety and handling procedures to minimize the risk of recurrence. Regarding the pool bar staff, while we strive to provide friendly and attentive service, it appears there was a discrepancy in your experience. We will discuss your comments with the team to understand any potential issues and reinforce our service standards. Thank you again for your valuable feedback. We are committed to using your insights to improve our services and hope to have the opportunity to better serve you in the future. Best regards, Maria
Dear Yasin, Thank you for taking the time to provide us with your review. We’re glad to hear that you enjoyed the hotel’s location and the convenience of the nearby shops. We apologize for the issues you experienced with the food. We unde… Show more
Reviewed: 6 August 2024 · Stayed in August 2024
Verified reviewReviewed: 30 July 2024 · Stayed in July 2024
Verified reviewReviewed: 25 July 2024 · Stayed in July 2024
Verified reviewGreat location
The air conditioning unit wasn’t the best.
Dear Wesley, Thank you so much for your wonderful ratings and for taking the time to share your feedback. We're thrilled to see that you rated our staff, cleanliness, location, facilities, comfort, and value for money all a perfect 10! We are, however, sorry to hear that the air conditioning unit did not meet your expectations. We truly appreciate you bringing this to our attention and will make sure to address this issue promptly to enhance the comfort of our future guests. It's fantastic to know that you enjoyed you vacation with us and we hope to have the pleasure of welcoming you back soon for an even more delightful stay. Warmest regards, Maria
Dear Wesley, Thank you so much for your wonderful ratings and for taking the time to share your feedback. We're thrilled to see that you rated our staff, cleanliness, location, facilities, comfort, and value for money all a perfect 10!… Show more
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewLocation and staff were lovely. Always helpful and cheery.
The 3 bed house was just what we needed however the beds were uncomfortable compared to ours at home and the air con was hit and miss. Not major gripes.
Dear Claire, Thank you for taking the time to share your experience with us. We’re thrilled to hear that you found our location ideal and our staff friendly and helpful. It's great to know that the 3-bed house met your needs. We appreciate your constructive feedback regarding the beds and air conditioning. Comfort is a top priority for us and we will be addressing these areas to ensure a more pleasant experience for our guests. Your comments help us improve and we’re grateful for your insights. We’re glad that these were only minor issues and that they didn’t significantly impact your overall experience. We look forward to welcoming you back in the future and providing an even more comfortable stay. Warm regards, Maria
Dear Claire, Thank you for taking the time to share your experience with us. We’re thrilled to hear that you found our location ideal and our staff friendly and helpful. It's great to know that the 3-bed house met your needs. We appre… Show more