Reviews of Delphi Art Hotel by Prima Hotels 3 stars
Ag. Konstantinou 27, Athens, 10437, Greece
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Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThis location is great for a city break. The breakfast was very good, and my room had two small, beautiful balconies, perfect for relaxing after a city walk. The staff is very helpful.
However, the whole place could use some refurbishment, and the bed was very hard.
Dear Guest, Thank you for your kind words regarding our location, breakfast, balconies, and helpful staff. As one of the newest members of the Prima Hotels chain, we strive to provide memorable experiences in the heart of Athens. We appreciate your feedback about the need for refurbishment and the firmness of the bed. Please rest assured that plans for renovations are underway to enhance our guests’ comfort and overall experience. We hope to have the opportunity to welcome you again soon and provide an even more enjoyable and comfortable stay. Warm Regards, The Prima Hotels Management Team
Dear Guest, Thank you for your kind words regarding our location, breakfast, balconies, and helpful staff. As one of the newest members of the Prima Hotels chain, we strive to provide memorable experiences in the heart of Athens. We appre… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewVery friendly staff, lot of choice at breakfast
Run-down room and building
Dear Violetta, Thank you for taking the time to share your experience. We’re very happy to hear you appreciated our friendly staff and the wide selection at breakfast — it means a lot to us! We also acknowledge your comments regarding the condition of the room and building. As the hotel was recently taken over by Prima Hotels, we are currently undergoing a full renovation process to upgrade both our facilities and the overall guest experience. We hope to welcome you back in the future and offer you an improved and more comfortable stay. Warm regards, The Management Team
Dear Violetta, Thank you for taking the time to share your experience. We’re very happy to hear you appreciated our friendly staff and the wide selection at breakfast — it means a lot to us! We also acknowledge your comments regarding the… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewStaff were kind
We stayed at Delphi Art Hotel on May 13–14, 2025, and unfortunately had a very disappointing experience. Our room (502 – Alexia) had bed bugs, which was extremely unhygienic and upsetting. We reported it to the front desk and showed photo evidence, but the only alternative offered was a downgraded room on the 2nd floor with three single beds – not ideal or comfortable for a couple. This was meant to be a special trip, but the situation caused a lot of stress. While the staff were polite and did what they could, the lack of proper resolution and the fact that we had to request a refund ourselves was disheartening. Definitely not the experience we expected from a hotel of this standard.
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewThe Inlay thing we liked was that the staff was friendly
The hotel is falling apart and is very dirty. The AC is not working. It is noisy. The location seems convenient, but it is actually in a big drug district and people taking heroin in the benches next to the hotel entrance.
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 May 2025 · Stayed in May 2025
Verified reviewI lost €400 from my backpack during my stay. I take full responsibility for not using the safety box provided. However when I reported the situation to the receptionist, I was disappointed by the lack of concern or assistance. I wasn’t expecting compensation but I did hope for at least some effort to investigate or address the issue. Unfortunately, this experience left me feeling that the property is not secure and I wouldn’t recommend it to others for that reason.
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewDue to the air strike on April 9, 2025 I had to spend another night in Athens and had to move hotels. Delphi Art Hotel was just a 10 minute walk away from where I was and reasonably priced. The front desk clerk was very nice, however the cleaning was not yet done so had to wait to check in. WiFi was rather poor in the room. The hotel could use some serious updating as it's quite old fashioned. The shower stall was small with just a flimsy curtain. I had an early morning flight and the front desk arranged for my taxi for a flat 50 euros - had to pay driver in cash. I slept very well though so the hotel fulfilled the purpose for me.
The neighbourhood is a bit rough but on the main streets to the square it seemed safe enough. No personality to the hotel at all.
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReception staff especially Anna very helpful Nice balcony Big bed Big bathroom
Side streets off hotel very ,very grim Hotel has seen better days , Faded I expected to see some Art A little noisy at times
Reviewed: 22 March 2025 · Stayed in March 2025
Verified review1st Morning breakfast was warm, the bread rolls were a little stale,
2nd Moring breakfast was cold unpleasant this was because the waitress had left all food container open and no heat underneath...... very disapointing.
Reviewed: 21 March 2025 · Stayed in March 2025
Verified reviewIt’s cool the felling like retro-old-jazz mood that there is in the hotel.
-Dirty hotel -The breakfast was not available in the hotel, we were sent in boss boutique hotel to have breakfast -The cleaning service was really bad From the window you can feel the wind outside, you can even look outside trough the wood frame. - the wall where all dirty
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 March 2025 · Stayed in March 2025
Verified reviewEverything just wow!
Dear Ljiljana, Wow – thank you so much for your amazing feedback and perfect score! We're truly delighted that you had such a wonderful experience with us. Your kind words mean a lot to our team, especially as we continue to grow and improve under the Prima Hotels brand. We hope to welcome you back again very soon! Warm regards, The Management Team
Dear Ljiljana, Wow – thank you so much for your amazing feedback and perfect score! We're truly delighted that you had such a wonderful experience with us. Your kind words mean a lot to our team, especially as we continue to grow and impr… Show more
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 January 2025 · Stayed in January 2025
Verified reviewCentrum
No coments....
Dear Krzystof, Thank you for taking the time to leave a rating. We’re truly sorry to see that your experience did not meet your expectations. At the time of your stay, the hotel had just undergone a change in ownership and officially became part of the Prima Hotels group. We understand that this transition period may have impacted your overall impression, and for that, we sincerely apologize. We want to assure you that significant renovations and service upgrades are already underway. Our goal is to transform the hotel into a high-standard, 4-star experience, where comfort, cleanliness, and guest satisfaction are top priorities. We would be grateful for the opportunity to welcome you again in the future so you can enjoy the improvements firsthand. Warm regards, The Management Team
Dear Krzystof, Thank you for taking the time to leave a rating. We’re truly sorry to see that your experience did not meet your expectations. At the time of your stay, the hotel had just undergone a change in ownership and officially beca… Show more
Reviewed: 15 January 2025 · Stayed in December 2024
Verified reviewStaff, position, the building.
Coffee! :)
Dear Ivo, Thank you so much for your wonderful rating and for choosing to stay with us! We’re truly happy you had a great experience. At the time of your visit, the hotel had just transitioned to new ownership and was in the early stages of joining the Prima Hotels group. Since then, we’ve been working hard on a full renovation and service upgrade to offer an even better and more comfortable stay for all our guests. We hope to welcome you back in the future so you can enjoy all the exciting improvements! Warm regards, The Management Team
Dear Ivo, Thank you so much for your wonderful rating and for choosing to stay with us! We’re truly happy you had a great experience. At the time of your visit, the hotel had just transitioned to new ownership and was in the early stages … Show more
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewThe hotel is located near a metro station and is within walking distance to major sightseeing spots. The room was spacious and comfortable. Breakfast was below expectation as it was the same throughout my 3 day stay.
The safety deposit box in the room was not working and they could not repair or fix it during our 3 days stay there. We had to leave our laptops at the reception over and over again. Breakfast needs to improve. The coffee sucked. And if you are late like I was on my last day, most things are gone. :(
Dear Toniwalia, Thank you for taking the time to share your experience. We're glad to hear you enjoyed our location and found the room spacious and comfortable. We’re truly sorry about the inconvenience with the safety deposit box and the breakfast. Your comments are valuable, and we’re already working on improving both our facilities and services, including a refreshed breakfast experience. We’d also like to share that the hotel is now part of the Prima Hotels group and is currently undergoing upgrades to enhance the overall guest experience. We hope to have the opportunity to welcome you back and show you the improvements firsthand. Warm regards, The Management Team
Dear Toniwalia, Thank you for taking the time to share your experience. We're glad to hear you enjoyed our location and found the room spacious and comfortable. We’re truly sorry about the inconvenience with the safety deposit box and the… Show more
Reviewed: 6 January 2025 · Stayed in November 2024
Verified reviewThe room was detail-oriented with modern tech and all listed items were in the room. Routine cleaning also didn't disappoint. The breakfast was definitely delicious and well-served.
Unfortunately, on second floor, WiFi was not properly working.
Dear Luka, Thank you very much for your kind review! We’re delighted to hear that you appreciated the attention to detail in your room, the modern amenities, and our daily cleaning service. It's also wonderful to know that you enjoyed the breakfast — our team will be happy to hear your compliments. We’re sorry to hear about the WiFi issue on the second floor. We truly appreciate you bringing this to our attention, and we’re already working on improving connectivity in that area to ensure a smoother experience for all our guests. We hope to welcome you back soon and provide you with an even better stay. Warm regards, Dimitris Kyrchanidis Hotel General Manager
Dear Luka, Thank you very much for your kind review! We’re delighted to hear that you appreciated the attention to detail in your room, the modern amenities, and our daily cleaning service. It's also wonderful to know that you enjoyed the … Show more
Reviewed: 4 January 2025 · Stayed in November 2024
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewThe hotel staff were great and were always available to answer any questions.
Unfortunately the hotel is not in a great location. There were protests happening outside the hotel on the square on our first day. Not a safe place to walk around at night.
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewBreakfast very good. Room size ok, cleanliness of the room not to my expectations, old paint and furniture, a bit noisy, location wonderful
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewLocation was great for jumping on sightseeing bus and metro. Several good restaurants within walking distance. Breakfast had good variety and was well provisioned. Older European style hotel experience. We booked a room for our family of four and it was perfect with a Queen size bed and 2 twin beds in another room.
Some areas needed a little updating (paint, stairway carpet).
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewReviewed: 25 December 2024 · Stayed in December 2024
Verified reviewThe place itself is good, near the center and the Acropolis...
The environment is not clean...
Reviewed: 17 December 2024 · Stayed in December 2024
Verified reviewThe staff were chatty, helpful and polite
The shower was hanging off the wall. The bathroom extractor made ahorrible screeching noise. The lift broke down. The place reeked of faded glory, needs a complete overhall.