8.5

Reviews of Divani Caravel 5 stars

2 Vas. Alexandrou Ave, Athens, 16121, Greece

  • Frankie

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    Loved the neighbourhood. Staff were very professional, courteous and efficient. The gym looked great but didn’t get to use it as didn’t want to miss out on Athens. The rooftop bar and was fantastic with views of the Acropolis

    Nothing not to like

  • Nick

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    The Divani Hotel was the perfect base for exploring Athens. The hotel was spotless, and the staff kept everything exceptionally clean. Best of all, the rooftop pool offers amazing views of the city and is a great place to unwind. Highly recommend!

    The rooms could use a refresh as they seem a little dated but overall it was a comfortable and enjoyable stay.

  • Carsten

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review

    Free upgrade free breakfast

    Small pool area

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  • Breanna

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review
  • Carine

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • John

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Xenia at the front desk was wonderful Accommodating and friendly great service

    Property response:

    Dear John, we sincerely appreciate your positive feedback regarding your recent stay. It is gratifying to know that our colleague, Xenia, contributed to your experience with her professionalism and courtesy. Please rest assured that your comments will be shared with her and the team. We would be delighted to welcome you again on your next visit to Athens. Kind regards,The Divani Caravel Team.

    Dear John, we sincerely appreciate your positive feedback regarding your recent stay. It is gratifying to know that our colleague, Xenia, contributed to your experience with her professionalism and courtesy. Please rest assured that your co… Show more

    Divani Caravel
    1 September 2025
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  • Carla

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Nektarios

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Rooms were clean and comfortable. Room service was great. Bathrooms were large and clean. Facilities were nice. Location was close to cafes and taverns aswell as 5min walk to the train station.

    The pool was nice however you could not swim in it as the water was way too cold. The pool is not heated and the kids could not get in. Also there wasnt enough sun beds for the size of the hotel. The pool area should be extended. Very over crowded during the day. Very expensive food and drinks at the pool. 9€for a small draft beer and 12€ for some grapes and strawberries.

    Property response:

    Dear Nektarios, thank you for sharing your feedback regarding your recent stay at the Divani Caravel Hotel. We are pleased to hear that you found your room clean and comfortable, enjoyed the large and well-maintained bathrooms, and appreciated our central location, as well as the quality of our room service. Regarding the pool area, we would like to note that our pool is heated during the winter months. We also take your observations about sunbed availability, crowding during peak hours, and the pricing of food and beverages seriously, although the prices may seem high, they reflect the hotel’s category, quality, and level of service and your comments about a potential pool expansion have been shared with the relevant departments as part of our ongoing efforts to enhance the guest experience. We value your feedback and hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Kind regards, The Divani Caravel Team

    Dear Nektarios, thank you for sharing your feedback regarding your recent stay at the Divani Caravel Hotel. We are pleased to hear that you found your room clean and comfortable, enjoyed the large and well-maintained bathrooms, and apprecia… Show more

    Divani Caravel
    30 August 2025
  • Margaret

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
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  • Julian

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Indrit

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Nothing

    The hotel does not deserve any stars. I had booked a room with a double bed and they gave me a room with a single bed. After I went back to the reception they said ok I will give you another room. The room they gave me smelled of damp. The person at the reception was uneducated and tried to make fun of me. I recommend you do not make the mistake of sleeping in such a hotel.

    Property response:

    Dear Indrit, thank you for sharing your feedback. At Divani Caravel Hotel, we take pride in our tradition of hospitality, and whenever availability allows, we are pleased to extend complimentary upgrades to our valued guests. In your case, we were delighted to offer a two-category upgrade, from an Essential Room to an Executive Room on the 6th floor. Regarding to your request for a double bed, please note that such requests are subject to availability. Our reception team, consistently recognized for achieving the highest guest satisfaction scores, did their utmost to accommodate your preference. Even during a period of high occupancy, and despite the challenges of the situation, our team acted with professionalism and courtesy, arranging once again an upgraded room, this time to a Superior Room with a double bed. Sincerely, The Divani Caravel Team.

    Dear Indrit, thank you for sharing your feedback. At Divani Caravel Hotel, we take pride in our tradition of hospitality, and whenever availability allows, we are pleased to extend complimentary upgrades to our valued guests. In your case, … Show more

    Divani Caravel
    1 September 2025
  • Yannis

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    I recently had the pleasure of staying at the Divani Caravel Hotel in Athens, and I can honestly say the experience was exceptional from start to finish. Even before my arrival, the hotel left me impressed. I had mistakenly booked the wrong dates, and the staff kindly corrected my reservation without any additional charge. That level of flexibility and kindness already set the tone for a memorable stay. When I arrived early in the morning, the team went above and beyond to accommodate me. By 11 a.m., they had not only found me a room but also upgraded me at no extra cost. Walking into the room was a delight—it was spacious, beautifully prepared, and to my surprise, an ice bucket with a bottle of my favorite mastic liqueur was waiting for me. It felt as though they had anticipated my taste and welcomed me in the most personal way. Throughout my stay, the service was consistently outstanding. I enjoyed a delicious business lunch where the Caesar salad stood out for its freshness and perfect preparation, served with genuine warmth by a very attentive waitress. Later that evening, I went up to the rooftop bar, which offers stunning views of Athens. The staff once again exceeded expectations, keeping the bar open later just so I could enjoy a relaxing drink after a long day. That kind of thoughtfulness is rare and truly appreciated. The following morning, the breakfast buffet was equally impressive, offering a wide variety of high-quality choices. I didn’t feel the need for extras—the spread was more than enough to start the day right. In short, everything—the location, the facilities, the atmosphere, and above all, the staff—was exceptional. Having not stayed at the Divani Caravel for some years, I was thrilled to rediscover it. This hotel is a true ambassador for Greek hospitality, and I am already looking forward to returning. Well done to the entire team—a fabulous experience from beginning to end!

    Property response:

    Dear Yannis, thank you so much for taking the time to share your wonderful feedback. We are absolutely delighted to hear that your recent stay at Divani Caravel Hotel exceeded your expectations from start to finish. It was our pleasure to assist with your reservation and to accommodate your early arrival, including the complimentary upgrade and the personalized welcome in your room. We are thrilled that these gestures contributed to a memorable experience for you. We are equally pleased that you enjoyed our dining options, from the business lunch to the rooftop bar and breakfast buffet, and that our team’s attention to detail and hospitality made such a positive impression. Your kind words are a great motivation for our entire team, and it is truly rewarding to know that you felt well cared for and welcomed. We look forward to welcoming you back on your next visit to Athens and to providing another exceptional stay. Warm regards, The Divani Caravel Team

    Dear Yannis, thank you so much for taking the time to share your wonderful feedback. We are absolutely delighted to hear that your recent stay at Divani Caravel Hotel exceeded your expectations from start to finish. It was our pleasure to a… Show more

    Divani Caravel
    30 August 2025
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  • Aleksandra

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Nothing

    Total dissapointment. About the stuff and manager and conditions in rooms

    Property response:

    Dear Aleksandra, thank you for sharing your feedback with us. Upon your arrival, it was our pleasure to welcome you and, for your greater comfort, we provided a complimentary upgrade from the originally booked Family Room to Connecting Rooms, offering you two separate rooms instead of one, as we understand this option is often more convenient for families. We would also like to note that no concerns were communicated to our reception team or the operations manager during your stay, as mentioned in your review. In line with our commitment to hospitality, we always encourage our guests to contact us at any time during their visit so that we may promptly address any issues and ensure a more enjoyable experience. Additionally, we are pleased to highlight that your departure from the rooms was extended until 13:00 instead of the standard 11:00, with no additional charge applied for this late check-out. We look forward to the opportunity to welcome you back to Athens and to our hotel in the future. Sincerely, The Divani Caravel Team.

    Dear Aleksandra, thank you for sharing your feedback with us. Upon your arrival, it was our pleasure to welcome you and, for your greater comfort, we provided a complimentary upgrade from the originally booked Family Room to Connecting Room… Show more

    Divani Caravel
    30 August 2025
  • Wiedemann

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Everything was perfect again. We even got a complementary massage in the Spa, which was great after our trip. We had breakfast at the restaurant, amazing choice and quality of food ! We will definitely come back again. !

    Property response:

    Dear Wiedemann, It is with great pleasure that we receive your gracious comments regarding your second stay with us. We are most pleased to learn that your experience was once again entirely satisfactory, and that the complimentary Spa massage, as well as the variety and quality of our breakfast, contributed positively to your visit. Your kind recognition is deeply valued, and it serves as a strong encouragement for our entire team to continue delivering the highest standards of service. We remain sincerely grateful for your loyalty and look forward with anticipation to the privilege of welcoming you back on a future occasion. Sincerely, The Divani Caravel Team.

    Dear Wiedemann, It is with great pleasure that we receive your gracious comments regarding your second stay with us. We are most pleased to learn that your experience was once again entirely satisfactory, and that the complimentary Spa mass… Show more

    Divani Caravel
    27 August 2025
  • Paul

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    The location of the Hotel was perfect for our visit within walking distance of all the attractions/sites we wanted to visit.

    Not really a dislike, very small area around pool so very few sun loungers

    Property response:

    Dear Paul, thank you very much for sharing your feedback and for highlighting the politeness and helpfulness of our staff, as well as the convenient location of our hotel. We are pleased to hear that we were able to meet your expectations and that you enjoyed your stay with us. We also take note of your comment regarding the limited space around the pool area. While the design is indeed compact, we will continue exploring ways to enhance the comfort of our guests in this regard. We truly value your observations and look forward to welcoming you back in the future. Sincerely, The Divani Caravel Team.

    Dear Paul, thank you very much for sharing your feedback and for highlighting the politeness and helpfulness of our staff, as well as the convenient location of our hotel. We are pleased to hear that we were able to meet your expectations a… Show more

    Divani Caravel
    26 August 2025
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  • Hisham

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Lucas

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Good showers and bathroom.

    Need to take taxi for everything.

    Property response:

    Dear Lucas, thank you for sharing your detailed feedback and for rating our staff, cleanliness, facilities, and comfort so highly. We are delighted to know that you enjoyed the quality of our rooms, including the showers and bathroom. We also appreciate your constructive comments regarding our location and transportation. While some guests may prefer using taxis, we would kindly like to highlight that our hotel is situated only 450 meters from Evangelismos metro station. From there, it is just one stop to Syntagma Square, the most central point of our city. Your observations are very important to us, and we truly hope to have the pleasure of welcoming you back in the future. Sincerely, The Divani Caravel Team.

    Dear Lucas, thank you for sharing your detailed feedback and for rating our staff, cleanliness, facilities, and comfort so highly. We are delighted to know that you enjoyed the quality of our rooms, including the showers and bathroom. We al… Show more

    Divani Caravel
    24 August 2025
  • Anonymous

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
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  • Rebecca

    Reviewed: 22 August 2025 · Stayed in July 2025

    Verified review

    Comfortable, clean, little bit of luxury and great staff and pool area. Lovely to have a dip after the hot days exploring. Good little restaurants not too far away which are walkable.

    It’s definitely a little expensive ! Felt like we were paying more for the grand public areas of the hotel and the pool. However I still recommend it

    Property response:

    Dear Rebecca, thank you very much for taking the time to share your experience regarding your recent stay at our hotel. We are pleased to hear that you found the accommodations comfortable, clean, and of a high standard, and that you enjoyed our pool facilities and the level of service provided by our staff. We appreciate your feedback regarding pricing and will take it into consideration. It would be our pleasure to welcome you again in the future and provide you with another enjoyable and memorable stay. With kind regards, The Divani Caravel Team

    Dear Rebecca, thank you very much for taking the time to share your experience regarding your recent stay at our hotel. We are pleased to hear that you found the accommodations comfortable, clean, and of a high standard, and that you enjoye… Show more

    Divani Caravel
    23 August 2025
  • Michael

    Reviewed: 20 August 2025 · Stayed in July 2025

    Verified review
  • Hannah

    Reviewed: 19 August 2025 · Stayed in July 2025

    Verified review

    Lovely and clean. Staff very friendly. Breakfast was amazing!

    Property response:

    Dear Hannah, we sincerely thank you for your outstanding review and for awarding us the highest scores across all categories. It gives us great pleasure to know that your stay was a brilliant one and that you particularly appreciated the cleanliness of our premises, the professionalism and friendliness of our staff, as well as the quality of our breakfast. Your positive feedback is deeply valued and will be shared with our team as an encouragement to continue aiming for excellence. We would be honored to welcome you back on a future occasion. Kind regards, The Divani Caravel Team.

    Dear Hannah, we sincerely thank you for your outstanding review and for awarding us the highest scores across all categories. It gives us great pleasure to know that your stay was a brilliant one and that you particularly appreciated the cl… Show more

    Divani Caravel
    22 August 2025
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  • Samir

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    The staff very friendly

    Location

    Property response:

    Dear Samir, thank you very much for taking the time to share your feedback and for rating us so highly in many categories, especially staff, cleanliness, comfort, and location. We are delighted that you appreciated the friendliness of our team and our convenient location. Regarding your comments about the pool and showers, kindly note that our pool is heated during the winter months. Nevertheless, we take your observations about the water temperature and shower facilities very seriously and will consider them carefully as we work to improve our guests’ experience. We truly hope to have the pleasure of welcoming you back in the future. Kind regards, The Divani Caravel Team.

    Dear Samir, thank you very much for taking the time to share your feedback and for rating us so highly in many categories, especially staff, cleanliness, comfort, and location. We are delighted that you appreciated the friendliness of our t… Show more

    Divani Caravel
    22 August 2025
  • 7.0 Good
    Paul

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Samir

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    The water pool is cold and with little facilities

    Property response:

    Dear Samir, thank you very much for your kind review and for rating us so highly in most categories. We are pleased that you enjoyed our staff, cleanliness, comfort, and location. Regarding your comment about the pool, kindly note that our swimming pool is heated during the winter months. Nevertheless, we truly value your observation about the water temperature and the facilities, and we will take it into serious consideration as we continuously aim to enhance our guests’ experience. We look forward to the opportunity of welcoming you back in the future. Sincerely, The Divani Caravel Team.

    Dear Samir, thank you very much for your kind review and for rating us so highly in most categories. We are pleased that you enjoyed our staff, cleanliness, comfort, and location. Regarding your comment about the pool, kindly note that our … Show more

    Divani Caravel
    22 August 2025
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  • Brandon

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Pool area was nice. Breakfast ok.

    Very expensive (we needed two rooms). Not in the most walkable area. Outdated decor (1990s luxury?). Booked this because so many touted it as one of the best hotels for kids. Was not an exciting hotel for kids.

    Property response:

    Dear Brandon, thank you for taking the time to share your comments. We are glad you enjoyed the pool area and found breakfast satisfactory. As a family-friendly hotel, we welcome many families every year. To ensure greater comfort during your stay, and since your reservation was for five people, we upgraded you to two adjoining rooms on a recently renovated floor, without any extra charge, as a way of thanking you for choosing us. Our hotel offers various room options that are flexible for families and allow them to explore the city with ease. We are also pleased to mention that our location is highly rated by many of our guests. We are situated in a neighborhood with permanent residents, mainly families, which ensures a quieter environment away from the city center’s noise. At the same time, the metro is just 450 meters away, taking you to Syntagma Square, the very heart of Athens, in only one stop. We truly value your feedback as it helps us to continuously improve. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable experience. Kind regards, The Divani Caravel Team.

    Dear Brandon, thank you for taking the time to share your comments. We are glad you enjoyed the pool area and found breakfast satisfactory. As a family-friendly hotel, we welcome many families every year. To ensure greater comfort during yo… Show more

    Divani Caravel
    19 August 2025
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