Отзывы о Divani Caravel 5 звезд

Dear Tatiana, thank you very much for sharing your detailed feedback regarding your stay at the Divani Caravel Hotel. We are delighted to hear that you enjoyed the pool and terrace, the views, the breakfast, the convenience of air conditioning, and our location. Your positive comments regarding the dining options and the overall experience are truly appreciated. We would like to clarify that your original request was not for a double bed, but for an early check-in and a high-floor room, both of which are always subject to availability. Due to high occupancy during your stay, we were unfortunately unable to accommodate the early check-in. However, it was our pleasure to provide you with a double upgrade from an Essential room to an Executive room on a high floor, in line with your preference, to ensure a more comfortable and enjoyable stay. We also take note of your suggestions regarding a permanent changing room near the pool and the provision of umbrellas, and these have been shared with the relevant departments as part of our ongoing efforts to enhance the guest experience. We truly value your feedback and hope to have the opportunity to welcome you back in the future. Kind regards, The Divani Caravel Team.

Dear Tatiana, thank you very much for sharing your detailed feedback regarding your stay at the Divani Caravel Hotel. We are delighted to hear that you enjoyed the pool and terrace, the views, the breakfast, the convenience of air condition… Развернуть

Dear Leyla, Thank you for taking the time to share your feedback. We’re pleased to hear that you found the hotel to be clean, well-located, and up to your expectations. Your satisfaction is very important to us, and we truly appreciate your comments. We would like to take this opportunity to clarify the situation regarding the payment and breakfast inclusion. The difficulty with card acceptance arose because the credit card provided for the booking belonged to a person named differently from the one in the reservation. As part of our security policy to protect our guests and cardholders, we do not charge third-party cards without proper authorization. For this reason, we offered a secure payment link, as we always do in such cases, to ensure a safe and smooth transaction. Regarding breakfast, the rate selected during your reservation on Booking.com was a room-only rate. Unfortunately, once the booking is confirmed, we are unable to modify the included services unless requested prior to arrival. We always encourage our guests to carefully review the rate conditions before finalizing a reservation, and we’re happy to assist with any clarification if needed. We hope this clears up any confusion, and we sincerely hope to have the opportunity to welcome you back for a seamless and enjoyable experience. Best regards, The Divani Caravel Team

Dear Leyla, Thank you for taking the time to share your feedback. We’re pleased to hear that you found the hotel to be clean, well-located, and up to your expectations. Your satisfaction is very important to us, and we truly appreciate you… Развернуть

Dear Oleksandr, Thank for staying with us and for taking the time to share a review. It is our pleasure to know that you enjoyed our delicious breakfast and our spacious internals. We usually get nice comments for our rooms and we regret to learn that this was not the case with you. We would like to inform you that we constantly strive for guests' satisfaction and constantly improving our premises and services. This also includes renovations of hotel rooms and internal areas, renewal of furniture and equipment and improving our services and facilities. We hope to have the opportunity to welcome you back in the future and improve your impression of our hotel. Kind regards, The Divani Caravel Team

Dear Oleksandr, Thank for staying with us and for taking the time to share a review. It is our pleasure to know that you enjoyed our delicious breakfast and our spacious internals. We usually get nice comments for our rooms and we regret … Развернуть

Dear Anna, thank you very much for taking the time to share your thoughtful review. We are delighted to know that you enjoyed your stay, particularly our staff’s hospitality, the quality of our breakfasts, and the comfort of your room with its view of the Acropolis. It is also a pleasure to hear that you appreciated the dining experience in our restaurant and the level of service provided. While our design reflects the timeless character of our property, we are pleased that you found the hotel to be clean and well-maintained. Your kind words are truly valued, and we look forward to the opportunity of welcoming you again in the future. Warm regards, The Divani Caravel Team.

Dear Anna, thank you very much for taking the time to share your thoughtful review. We are delighted to know that you enjoyed your stay, particularly our staff’s hospitality, the quality of our breakfasts, and the comfort of your room with … Развернуть

Dear Eduard, thank you so much for the excellent rating! We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We will make sure to share your comments with the team and especially Angelina to let them know to keep up the amazing work! We are looking forward to welcoming you back for another exceptional stay. Sincerely, The Divani Caravel Team.

Dear Eduard, thank you so much for the excellent rating! We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We will make sure to share your comments with the team and especially Angelina … Развернуть

Dear guest, we would like to thank you for choosing our property for your stay. We appreciate for taking time and shared your personal comments with us. Thank you for your positive comments about our services .We thank you once more for your visit and we do hope to welcoem you soon. Kind regards. The Divani Caravel Team

Dear guest, we would like to thank you for choosing our property for your stay. We appreciate for taking time and shared your personal comments with us. Thank you for your positive comments about our services .We thank you once more for yo… Развернуть

Dear Mr. Eremeev, Thank you very much for choosing Divani Caravel Hotels and your comments. It is always a pleasure to read positive comments and we will share your experiences and comments with the rest of the team. We hope we will have the chance to have you back soon. The team of the Divani Caravel Hotel.

Dear Mr. Eremeev, Thank you very much for choosing Divani Caravel Hotels and your comments. It is always a pleasure to read positive comments and we will share your experiences and comments with the rest of the team. We hope we will have t… Развернуть