Reviews of Domes Aulūs Zante, All Inclusive, Autograph Collection 5 stars
Laganas, Laganas, 29092, Greece
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Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewGreat hotel and very helpful staff.
Nothing.
Dear Wayne, Thank you for your kind words! We are delighted you had a great stay and found our staff helpful. We hope to welcome you back soon! Kind Regards, Vassilis Guest Relations Manager
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe food was very good (both in restaurants and served as buffet). The hotel is in the first line, so the sea view is great.
The reception staff were terrible. There was a couple of issues we brought to their attention - not a single one was handled. The children's swimming pool was getting dirtier day by day, signaled this to the reception on 3 consecutive days, no reaction (in the end no one used it, because the water was so dirty, and it looked like there was a bacteria in it (had a green tint)). We couldn't get a late check out (by only 2 hours), but at the same we could see no one cleaned the room after we've left. Booked a shower room for the departure day, apparently no one logged it in the system, so we couldn't shower on the last day, after the swimming pool. And so on, and so on. But they do it all smiley. Room was OK, although airco on the lowest setting was like a thousand hurricanes. If we wanted to grab a drink and take it upstairs, they would always tell us they don't have enough glasses, and can only do plastic. Uh, maybe buy more glasses? The hotel is in Laganas, which is basically a big party place, so beware (obviously not the hotel's fault). All in all, "dissatisfied" is the word I would use. For that money, I expect a much better experience.
Dear Filip, We apologize for the issues you encountered. Please allow us to clarify a few points. At reception, our team is always happy to accommodate guest requests and inform the relevant departments. They work hard and long hours to provide exceptional service and always try to assist wherever possible. Regarding the late check‑out, it is always upon availability and indeed we were expecting a new arrival in your room, so unfortunately, it was not available that day. As for the shower room on your departure day, all available slots had been booked. We apologize for any misunderstanding. Furthermore, regarding your comments about the condition of our pool, we would like to clarify that the water was neither dirty nor contaminated with bacteria. The slight discoloration was simply a result of extensive use of sun creams. We would also like to mention that during your stay we offered a room move, as requested, to help improve your stay, but the offer was declined. With regard to the AC, we found no issue in our logs, but our maintenance team is always on hand if informed about any malfunction. Your comments have been passed along to the relevant teams for further attention. We truly value your input. Kind Regards, Vassilis Guest Relations Manager
Dear Filip, We apologize for the issues you encountered. Please allow us to clarify a few points. At reception, our team is always happy to accommodate guest requests and inform the relevant departments. They work hard and long hours to p… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewAll excellent
Dear Guest, Thank you so much! We are thrilled to hear everything was excellent during your stay. It means a lot to us and we cannot wait to welcome you back again soon! Kind Regards, Vassilis Guest Relations Manager
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewWe had the most amazing stay at Domes Aulus Zante! The location is dreamy, right on the beach, and everything felt peaceful and beautifully designed. The staff were genuinely kind and helpful—always with a smile. Our room was spotless and super comfortable, and the food was fresh and delicious every day. We left completely relaxed and already thinking about when we’ll be back. 💙
Dear Lena, Thank you so much for your wonderful feedback! We are delighted to hear that you had such an amazing and relaxing stay with us. It is great to know you enjoyed the beachfront location, the comfort of your room, the food and especially the warmth of our team. We cannot wait to welcome you back! Kind Regards, Vassilis Guest Relations Manager
Dear Lena, Thank you so much for your wonderful feedback! We are delighted to hear that you had such an amazing and relaxing stay with us. It is great to know you enjoyed the beachfront location, the comfort of your room, the food and es… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewloved the beach and the hotel lay out and location
Dear Guest, Thank you for your lovely feedback! We are so glad to hear you enjoyed the beach, as well as the hotel's layout and location. We hope to welcome you back soon! Kind Regards, Vassilis Guest Relations Manager
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewWe are traveling for the first time with our little one and did a short stop in Zakynthos. the hotel team could not have been more accommodating to him and to us. The buffet was amazing (plenty of choice) and they always asked if we needed something diferent they could add. The receptionist that checked us in gave us a lot of recommendations, we want to come back to try them all. They had opened a kids water facility that was very welcomed for the hot day we had.
Dear Marina, Thanks so much for your lovely feedback! We are thrilled to hear your first trip with your little one went so well and that you enjoyed your time in Zakynthos. It is great to know our team helped make your stay comfortable and memorable. We cannot wait to welcome you back to try all those recommendations and enjoy more sunny days at the kids’ water facility! Kind Regards, Vassilis Guest Relations Manager
Dear Marina, Thanks so much for your lovely feedback! We are thrilled to hear your first trip with your little one went so well and that you enjoyed your time in Zakynthos. It is great to know our team helped make your stay comfortable and… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewI had an amazing stay at this all-inclusive resort in Zante. The beach was absolutely stunning, with crystal-clear water and a relaxing atmosphere. The room was spotless and very comfortable. The staff were incredibly friendly and welcoming, always happy to help. The food was excellent – fresh, varied, and delicious at every meal. Overall, it was the perfect mix of comfort, beauty, and hospitality. Highly recommended!
Dear A, Thank you so much for your wonderful feedback! We are delighted to hear that you had such an amazing stay and that you enjoyed the beach, your room, the food and especially the hospitality of our team. It was our pleasure to have you with us and we truly hope to welcome you back soon for another perfect holiday experience! Kind Regards, Vassilis Guest Relations Manager
Dear A, Thank you so much for your wonderful feedback! We are delighted to hear that you had such an amazing stay and that you enjoyed the beach, your room, the food and especially the hospitality of our team. It was our pleasure to have… Show more
Reviewed: 6 November 2024 · Stayed in August 2024
Verified reviewVery comfortable, looks good overall, feels high quality
They can improve cocktails and lawns
Reviewed: 17 October 2024 · Stayed in October 2024
Verified reviewThe food was fantastic and the kids club great. The pool area and location on the beach was also top notch.
No hot water in the first and second room were given. Poor communication from the front desk and a restaurant and facilities booking system which even the staff complained about.
Dear David, thank you for taking the time to share your thoughts regarding your stay here at Domes Aulus Zante, Autograph Collection. We appreciate all feedback provided, both positive and constructive, as it helps in our constant efforts to improve our overall provided product. We apologize for the maintenance related matter which led to the temporary lack of hot water. We thank you once again for choosing our hotel. Kind regards, Andrianos Guest Relations Manager
Dear David, thank you for taking the time to share your thoughts regarding your stay here at Domes Aulus Zante, Autograph Collection. We appreciate all feedback provided, both positive and constructive, as it helps in our constant efforts… Show more
Reviewed: 8 October 2024 · Stayed in October 2024
Verified reviewWe had a great time but the coffee was not good, unfortunately.
Dear guest, thank you for taking the time to leave a review regarding your experience here at Domes Aulus Zante, Autograph Collection. We are glad you have enjoyed your stay and we appreciate the constructive feedback as well as we always look to make improvements where need and can be. We hope to welcome you back in the near future. Kind regards, Andrianos Guest Relations Manager
Dear guest, thank you for taking the time to leave a review regarding your experience here at Domes Aulus Zante, Autograph Collection. We are glad you have enjoyed your stay and we appreciate the constructive feedback as well as we always… Show more
Reviewed: 14 September 2024 · Stayed in September 2024
Verified reviewStaff was friendly, nice beach, clean
Food was terrible, no authentic Greek food, twin beds were so hard, you are isolated and it felt like you were at an all inclusive Mexican resort.
Dear Valerie, thank you for taking the time to share your thoughts regarding your stay here at Domes Aulus Zante, Autograph Collection. We apologize if there are certain elements of your stay where we may have failed to meet your expectations. However, kindly allow this opportunity to respond to certain of the comments made here. Greek food options are available in a wide variety in our buffet with traditional Greek dishes being on offer for both lunch and dinner service. Additionally, we have a Greek theme night at the buffet once a week where the Greek cuisine is celebrated and put on display even further. Isolation is also by not the case. We are walking distance from numerous establishments like shops, restaurants and bars. You can kindly allow me the direct response as potential future guests ought to be accurately informed in order to make an educated decision regarding the hotel. Kind regards, Andrianos Guest Relations Manager
Dear Valerie, thank you for taking the time to share your thoughts regarding your stay here at Domes Aulus Zante, Autograph Collection. We apologize if there are certain elements of your stay where we may have failed to meet your expecta… Show more
Reviewed: 17 August 2024 · Stayed in August 2024
Verified reviewReviewed: 16 August 2024 · Stayed in August 2024
Verified reviewReviewed: 7 August 2024 · Stayed in July 2024
Verified reviewPlenty of sun-beds on the private beach in hotel territory, sea is just a few steps away Nice Aperol Spritz on the lobby bar A la carte restaurants are nice
Swimming pool is a rectangular, rather small one, full of kids It's definately not for couples, we rather went out to dine
Dear Laszlo, thank you for taking the time to share your thoughts regarding your stay here at Domes Aulus Zante, Autograph Collection. We appreciate your feedback, both positive and constructive. We hope to welcome you back in the near future. Kind regards, Andrianos Guest Relations Manager
Dear Laszlo, thank you for taking the time to share your thoughts regarding your stay here at Domes Aulus Zante, Autograph Collection. We appreciate your feedback, both positive and constructive. We hope to welcome you back in the near … Show more
Reviewed: 16 July 2024 · Stayed in June 2024
Verified reviewWe had a wonderful stay at the Domes Aulus Zante hotel. I especially want to thank the Operations Manager, who welcomed us warmly, changed our room to an ideal one, making our stay exceptional. Whenever there was an issue (at the reception), she went above and beyond to resolve it. Individuals like the Operations Manager truly create a remarkable experience for guests. The hotel itself is beautifully situated, and the turtles you can see by swimming 100-200 meters from the shore create an amazing experience. The food is top-notch, and the yoga classes are very professional. The hotel allows for great relaxation and is very child-friendly, which is a huge plus. We look forward to our future experiences with the Domes network with great anticipation.
Dear guest, thank you for taking the time to leave a review about your experience here at Domes Aulus Zante, Autograph Collection. We have shared your kind message with our Operations Manager in appreciation of her efforts and contributions towards our valued guests enjoying their stay. We are glad you have enjoyed your experience of our hotel and wish to welcome you back in the near future. Kind regards, Andrianos Guest Relations Manager
Dear guest, thank you for taking the time to leave a review about your experience here at Domes Aulus Zante, Autograph Collection. We have shared your kind message with our Operations Manager in appreciation of her efforts and contributi… Show more
Reviewed: 15 July 2024 · Stayed in July 2024
Verified reviewI liked the bedrooms, which met my needs. The food was mostly good. And the location was good, close to the beach and the airport for easy transfer.
There was no real advantage to being a Cool Living purchaser. The choice of drinks was poor, there were too few staff to provide cocktails in good time and the resort was too crowded with too many young children in only a single, small pool. The booking system for a la carte restaurants was poor, with no offer of Cool Living wine lists at meal times. With the amount of money spent for all-inclusive of everything, premium drinks (like top brand vodka) should have been included. Small things like asking for a specific type of glass for a gin and tonic was refused, which is not a premium service.
Dear guest, we thank you for taking the time to leave a review about your experience here at Domes Aulus Zante, Autograph Collection. Providing great hospitality and a premium product is our number one priority and hence we would like to extend our sincere apologies if there are certain areas where we have failed to meet your expectations. I have shared your message with the hotel's leadership team in order to identify areas where improvements need and can take place. We hope to welcome you back in the future to improve upon your image of our resort and product. Kind regards, Andrianos Guest Relations Manager
Dear guest, we thank you for taking the time to leave a review about your experience here at Domes Aulus Zante, Autograph Collection. Providing great hospitality and a premium product is our number one priority and hence we would like to… Show more
Reviewed: 15 July 2024 · Stayed in July 2024
Verified reviewReviewed: 14 July 2024 · Stayed in July 2024
Verified reviewClean nice people professional food good
It is overpriced. Does not worth that price
Dear guest, thank you for taking the time to leave a review regarding your stay here at Domes Aulus Zante, Autograph Collection. We are happy to see you have enjoyed your experience and hope to welcome you back in the near future. Kind regards, Andrianos Guest Relations Manager
Dear guest, thank you for taking the time to leave a review regarding your stay here at Domes Aulus Zante, Autograph Collection. We are happy to see you have enjoyed your experience and hope to welcome you back in the near future. Kind rega… Show more
Reviewed: 7 July 2024 · Stayed in July 2024
Verified reviewUnforgettable Beachfront stay Helpful smiling staff clean comfortable Great buffet breakfast luck and dinner!! Loved beach pool towels!! Front desk allowed shower room due to late flight !! Thanks again!
Dear Fotini, thank you for taking the time to leave a review about your stay here at Domes Aulus Zante, Autograph Collection. We are glad you have enjoyed your experience of our resort and wish to welcome you back in the near future. Kind regards, Andrianos Guest Relations Manager
Dear Fotini, thank you for taking the time to leave a review about your stay here at Domes Aulus Zante, Autograph Collection. We are glad you have enjoyed your experience of our resort and wish to welcome you back in the near future. Ki… Show more
Reviewed: 6 July 2024 · Stayed in June 2024
Verified reviewReviewed: 1 July 2024 · Stayed in June 2024
Verified reviewClean Staff were very helpful and friendly
No handrail by the pool to help the older person
Dear guest, thank you for taking the time to leave a review about your stay here at Domes Aulus Zante, Autograph Collection. We appreciate your constructive feedback as we look to make improvements constantly. We hope to welcome you back in the near future. Kind regards, Andrianos Guest Relations Manager
Dear guest, thank you for taking the time to leave a review about your stay here at Domes Aulus Zante, Autograph Collection. We appreciate your constructive feedback as we look to make improvements constantly. We hope to welcome you bac… Show more
Reviewed: 23 June 2024 · Stayed in June 2024
Verified reviewReviewed: 15 June 2024 · Stayed in May 2024
Verified review