Hodnocení – Esperos Palace Resort & Spa 4 hvězdiček

Dear Dvojtěch, Thank you for your wonderful review of Esperos Palace Resort! We’re thrilled to hear that you enjoyed your stay and found our staff to be friendly and accommodating. It’s fantastic that you appreciated the variety of our breakfast offerings and the cleanliness of the hotel. Your kind words mean a lot to us, and we can’t wait to welcome you back for another memorable experience! Best regards, Chris Zamagia Public Relations & Communications Director Esperia Group

Dear Dvojtěch, Thank you for your wonderful review of Esperos Palace Resort! We’re thrilled to hear that you enjoyed your stay and found our staff to be friendly and accommodating. It’s fantastic that you appreciated the variety of our bre… Zobrazit více

Dear Pavel, Thank you for taking the time to share your feedback regarding your recent stay at Esperos Palace Resort & Spa. We're glad to hear that you found your accommodation comfortable, with a lovely sea view and commendable cleanliness. Taking this opportunity we would like to kindly mention that the consumption of drinks during dinner is not obligatory; guests are welcome to order drinks if they wish. It is also important to mention that our pricing policy aligns with that of other hotels in the same category on the island allowing us to offer high quality services while remaining competitive. We are genuinely sorry to hear that the variety of delicious food options did not meet your personal preferences. We strive to cater to diverse tastes and appreciate that culinary preferences can vary from guest to guest. Regarding your comments about our staff, we are surprised, as we have consistently received positive feedback about their welcoming and courteous nature. Your feedback will be taken into serious consideration to ensure that our standards are upheld across all departments. Thank you once again for your insights. We hope to welcome you back in the future for a more enjoyable experience. Best regards, Chris Zamagia Public Relations & Communications Director Esperia Group

Dear Pavel, Thank you for taking the time to share your feedback regarding your recent stay at Esperos Palace Resort & Spa. We're glad to hear that you found your accommodation comfortable, with a lovely sea view and commendable cl… Zobrazit více

Dear Ondrej, Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your input, and we'd like to address a couple of your concerns. We apologize for any inconvenience you may have encountered during your stay with us. It's worth noting that all our rooms are equipped with double-glazed balcony doors designed to ensure a tranquil environment when kept closed. Had we known of your concerns at the time, we would have taken immediate steps to address the issue and ensure a quieter stay for you. Regarding the towels, it is possible to change them every other day in order to be more environmentally friendly. However, we also offer the flexibility to change towels sooner upon a guest's request. We regret any miscommunication that may have occurred in this regard, as we strive to provide the best possible service. We appreciate your feedback and hope that you were still able to enjoy some aspects of your stay. We'd love to have the opportunity to welcome you back in the future, and if you have any additional feedback or specific suggestions, please don't hesitate to share them with us. Best Regards, Chris Zamagia Public Relations & Communications Director Esperia Group

Dear Ondrej, Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your input, and we'd like to address a couple of your concerns. We apologize for any inconvenience you may have encountered during your… Zobrazit více

Dear Daniel, Thank you so much for your recent review regarding your recent stay at Esperos Palace Resort! We are thrilled that you found the comfort of our resort to be exceptional. It is truly rewarding to know that we were able to provide you with an experience that met your expectations and made your stay enjoyable. Our hospitable staff members take great pride in ensuring that our valuable guests feel comfortable throughout their time with us. From the moment you walk through our doors, we strive to create an atmosphere of relaxation and tranquility, enabling you to leave behind the stresses of everyday life. Once again, thank you for your kind words and for choosing our resort. We look forward to welcoming you back for many more comfortable stays in the future. Kind Regards, Dimitra Terlogou Guest Services Department Esperia Group

Dear Daniel, Thank you so much for your recent review regarding your recent stay at Esperos Palace Resort! We are thrilled that you found the comfort of our resort to be exceptional. It is truly rewarding to know that we were able to prov… Zobrazit více