Reviews of Essence Hotel 4 stars

- The pool was ok. - Breakfast acceptable (you can find something to eat). The coffee is not coffee, is a ness (but that’s a subjective opinion). - comfy bed - friendly and helpful staff

Old furniture, dirty walls. Overall, the rooms and the hotel needs a better maintenance. Gym (you can’t name that a gym) is too small and not equipped so good.

Photos of this hotel have been altered. In reality, the hotel is dirty, has many broken parts, electrical cables showing, dirty pool, etc. Owners have found a way to present the hotels as luxury by manipulating information and photos on this platform. I reported it. Avoid it.

Property was very modern and clean. The staff were amazing and very helpful. Rooms weee a good size and the beds were large and comfortable. Our room had a great view of the pool.

WiFi was not the best. For overseas customers it might be an issue if you want to connect to their WiFi to communicate with family back home. Pool was not heated.

Staff did their best.

Breakfast choice very limited and no toaster. Chairs very uncomfortable. Pool area only had 2 shades in sizzling heat38/40 for over 30 sun loungers. Public allowed in for 10 euros a day which at times made it very noisy and uncomfortable. Young lads splashing and creating unease while no staff corrected them. Air condoning hit and miss working with noisy fan and mini fridge stopped working on second day. Alternative room offered but shower area very worn and looked in need of renovation. Noise below room at night with kids hanging around.

Some of the staff

The rooms need to be updated and refreshed, broken fridges, ruined decor, threadbare towels, stained and not overly clean. The pool is offered to the local children for €10 for the day, meaning that the pool is overrun by teenagers screaming and pushing each other into the pool, the shaded areas are taken and it's at detriment to the guests staying there. At night the local youths descend on the hotel and use the patio area at the side of the rooms like some youth club till the early hours - meaning guests cannot sleep! They seem to have the interests of the local youths at heart over the guests who have paid hundreds of pounds to stay here! It is definitely not a 4 star hotel! Wouldn't recommend

The service was amazing. All the reception staff were extremely helpful with many things we needed assistance with, especially Vasily, who made numerous phone calls on our behalf. One receptionist stood out in particular — unfortunately, we forgot her name, but she had curly blonde hair. She was truly exceptional in her kindness and went above and beyond for us.

The bed was so uncomfortable. We couldn’t sleep at night and even staying there by day wasn’t so pleasant. But if you will fix the mattress and do a bit of maintenance on the rooms, it would really improve the overall experience."

The availability to assist from the night receptionist

The room had some very dirty corners. In the toilet and around the feet of the bed

Mostly the breakfast. Staff was friendly.

Catfished, photos dont match the real condition of the rooms. Toilet door had no keys. Very poor amenities in the bathroom due to the fact that they consider themselves a 4 star hotel. There was unpleasant smell from the lockers. Furniture were old. Absolutely not a good value for the price we paid.