Reviews of Evia Hotel 3 stars

we loved our stay at Evia and wished we could have stayed longer! the staff were very helpful, the rooms were spacious, clean and very comfortable! We had a very early arrival of 5am from New York and the staff were very accommodating in allowing us to come early so we could rest! thank you!

The hotel’s location was excellent — close to metro and bus stations, convenience stores, cafés, restaurants, and shopping areas, all within easy reach. The bed was exceptionally comfortable, and the air conditioning worked very well. The bathroom was clean, and the shower had great water pressure. Room service was also reliable and satisfying. A special thanks to the receptionist, Alex, who was kind, friendly, and truly welcoming. I would definitely stay here again on my next visit to Athens.

The hotel’s automatic front door occasionally didn’t respond to the sensor, which was a minor inconvenience.

The location being in the centre was a plus for our experience, and everything we did want to see was a couple of minutes away whether it was the taxi or if we were to walk. The staff were very cooperative and really nice too.

There is really nothing to complain about, except the area may have been slightly unsafe or dirty but we were able to compromise really well.

Loved this hotel, so clean and neat and perfectly located for my ferry the next day. I checked in super late and the front desk were lovely and helpful for my first visit to athens. The breakfast was well catered and lovely!

Nothing it was perfect

Very friendly helpful staff who answered our questions about restaurants and the metro system.

Nothing

The room is cozy and functional. It is new and clean. The staff is also very helpful. It provides kettle, drinking water and some snacks. The safe is also big enough to keep laptop. The location is also good. Short walk to Omonia station and the eateries around it.

This new and excellent hotel is run by two brothers, Christos and Dimitris, with the stunning Alexandra working with them. The staff is like family, it feels like it. Excellent service, sensitive and warm, in an unusual way. Enjoy! We"ll be back again.

All was great

Spotlessly clean and very well looked after. Lovely and very friendly staff. Immensely helpful and very pleasant. They even considered giving us a 45-minute lift to a wedding we were attending, because taxis and Uber were on strike that evening!!..

Nothing

The staff were exceptional and accommodating. Any small problems that we experienced were dealt with promptly and cheerfully.

I couldn't quite figure out how to regulate the shower temperature well. It went from too cold to too hot very quickly! It was minor. We also did not know that the thermostat would not work it any windows or doors were open. Once we knew this it was no probem!

The location of the hotel is very central, 2 minutes away from the bus and metro. The staff is friendly and helpful. Especially Alexandra is a great person, she helped me a lot in many ways, I definitely recommend it.

New & clean

No facilities available on site (breakfast). Local area not clean.

Essentially- everything - wow!- it’s a very special hotel based on 1930’s architecture and an industrial vibe - concrete, wood, big spaces- I’m probably not explaining it right - but price, staff helpfulness , location- its special and hits all those notes- thanks guys and glad we stayed at the start of your new hotel journey

Nothing - book it- you won’t regret it - staff will be very helpful both getting you there , looking after you when there and getting you to next destination

The rooms were huge, super comfortable, the beds perfect and the staff was ver nice.

Nada

Everybody was exceptionally helpful and friendly, the rooms spacious, very quiet and spotless clean. We stayed 5 nights and the location is perfect, Metro station just around the corner but also most of the common neighborhoods are easy to reach by foot. We can highly recommend staying at Evia Hotel. Thank you for making our stay so wonderful!!!

Brand new hotel with incredible staff and rooms

The area was central but not the most charming

The room is new and clean. The hotel is near the Omonoia Square, which is very convenient if you want to take a bus for a one day trip to other places.

Lovely modern hotel - very centrally located- Very helpful.staff.

Nothing

The hotel is very new (opened 2 months ago), the room I was in was very large, clean and very comfortable. The outside noise is extremely well filtered out by the windows so the room was very silent.

What I liked most about Evia Hotel was that it’s brand new and exceptionally clean, with a great location in Athens. Housekeeping kept everything spotless throughout my stay, which I really appreciated. The standout, however, was Alexandra at the front desk — she was warm, professional, and genuinely kind, and her presence made a real difference.

What I didn’t like was the way my room changes were handled. Despite paying a high rate, I was moved multiple times and ultimately made to feel as though my comfort was less important than another guest who paid slightly more. The communication around room availability was inconsistent, and I felt dismissed and guilted for requesting something as basic as natural light. It left me feeling undervalued as a paying guest. The entire interaction left me feeling dismissed and guilted — as if I was being granted a favor rather than treated as a paying guest with reasonable needs. That dynamic completely shifted my impression of the hotel. While a polite response was later offered acknowledging my feedback, I believe it’s important to explain why I choose to share these kinds of experiences honestly. As someone who has traveled the world solo — staying everywhere from top-tier luxury resorts to simple, family-run guesthouses — I’ve learned that stellar customer service has nothing to do with star ratings. In fact, some of my most meaningful stays have been in modest 3-star hotels that delivered 10-star service — like my experience at Olga’s Hotel in Pelion(Mouresi), where the care and attention were unforgettable. It’s why I feel compelled to say: Evia Hotel is clean and well-located, yes — but hospitality is about more than modern furniture and fresh paint. When you prioritize who paid €15 more over how to treat a guest who’s already staying with you, you risk turning away loyal, respectful customers over what amounts to a small short-term gain. And that’s exactly what happened here — I was told another guest paid €155/night (just €15 more than I did), and I was made to feel expendable because of it. This isn’t just about me or one room — it’s about how a hotel’s reputation can decline not because of cleanliness or amenities, but because of how people are made to feel. In this case, I wasn’t treated like a valued guest.

What I liked most about Evia Hotel was that it’s brand new and exceptionally clean, with a great location in Athens. Housekeeping kept everything spotless throughout my stay, which I really appreciated. The standout, however, was Alexandra at the front desk — she was warm, professional, and genuinely kind, and her presence made a real difference.

My overall experience was disappointing, which is why I’m giving a 3-star rating — both for the hotel’s classification and how certain aspects of my stay were handled. I was initially placed in a room that, while clean and spacious, felt quite dark. I didn’t book a dark room — it’s simply the room I was assigned upon arrival. When I decided to extend my stay, I requested a room with more natural light, as I’m claustrophobic and dark, enclosed spaces feel confining to me — regardless of size. I didn’t ask for an upgrade; I simply asked for a brighter space that would allow me to feel more at ease. The hotel moved me to a larger, brighter room, which I appreciated and assumed was still within the standard offerings for the rate I was paying: €140/night — significantly higher than what I’ve paid for 5-star hotels elsewhere in Greece. After extending my stay once, I decided to stay two more nights. That morning, I was told I could remain in the current room, which I agreed to. Later that same morning, however, I was informed that I would need to move after all. I said I was fine with moving, as long as I was placed in a brighter room, and was told I’d be moved to Room 101 — a smaller room than what I had booked, but I accepted it because it had natural light. Then, on the morning before my final day (May 15), I was told I would not be moved to Room 101 after all, but instead to Room 104, a very dark room located at the back of the hotel. When I questioned the change, I was told that another guest had paid €155 for the room I was in — just €15 more than what I was paying — and that they needed the room for them. When I expressed discomfort and asked if I could be reimbursed for the last night and check out and find another hotel, I was instead encouraged to “see the room” — and made to feel as though I was being difficult for wanting what I had already paid for: comfort, light, and clarity.