Reviews of Filoxenia Hotel Zakynthos 4 stars
Tsilivi, Tsilivi, 29100, Greece
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewAmazing staff, especially guys in the pool bar and waiters, good food, nice and quiet location
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewAmazing, very clean. The staff was always friendly and eager to assist. We loved the food. Was amazing. We would go back just for the food:) the pool was very clean, they also offered transportation to close near by beaches.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewClean / modern rooms. Friendly staff.
Food / drink was poor and lacked variety.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe property was modern, pleasing to the eye and mostly comfortable. Staff were friendly & attentive at all times.
There wasn't much variety in food, or much that was traditionally Greek - mostly roast meats & chips etc. or steamed veg such as sprouts, the salad bar was well stocked and fresh. However, we ate out for several meals or went for drinks in town. The beer was consistently flat and several times the replacement was just as flat. The coke was also not branded and tasted cheap. The air con in the room is not too powerful, eventually the room cools down but it takes a while.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe staff was wonderful, very welcoming and polite. A big bravo to the management for choosing such a polite staff. A very clean and very nice hotel. Quiet and very convenient location.
Dear Erion, al, Thank you for your kind words! We’re delighted to hear you enjoyed our welcoming staff, cleanliness, and convenient location. We look forward to welcoming you again in the future! Best regards, The Filoxenia Hotel Team
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewOverall, the hotel has a relaxed vibe.We were in the older block. The 2 bedroom appt we had was dated but had fantastic air conditioning and spotlessly clean,two great balconies,the biggest but firmest beds, and very quiet at night. The staff could not do enough for you ,when the wifi didn't work they gave us a booster for the room which worked great.Shout out to Dennis and Maria. The free shuttle bus to the beach was a real bonus. You didn't need to rush to get a sunbed each day,always plenty . The restaurant was adequate but very repetitive and not always a choice for kids.The quality of the food was good and the staff were wonderful. The bar served basic drinks till 11pm , with no daily cocktails or kids' cocktails, which would have been nice.Bar staff were great.
The hotel is a 15-20 min walk to town, and in the heat was hard work.The shuttle would have been good if it ran in evenings too. The restaurante need more variety and childrens options. The bar needs more variety too.The hotel needs more quality entertainment during the day and at night.
Dear Karen, gb, Thank you for taking the time to share such detailed feedback. We’re pleased to hear you enjoyed the cleanliness, comfortable rooms, and the helpfulness of our staff, especially Dennis and Maria. We’re glad the shuttle service and quiet atmosphere added to your stay. We appreciate your constructive comments regarding food variety, children’s options, bar offerings, and entertainment. Your suggestions are very valuable and will help us improve our services. We hope to welcome you back and provide an even better experience sometime in the future. The Filoxenia Team
Dear Karen, gb, Thank you for taking the time to share such detailed feedback. We’re pleased to hear you enjoyed the cleanliness, comfortable rooms, and the helpfulness of our staff, especially Dennis and Maria. We’re glad the shuttle servi… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe location was great, quiet area and can reach every destination very easy. Room was spacious and everything look new and clean
We really liked everything
Dear Olsi, Thank you very much for choosing our hotel for your holidays. It was a pleasure accommodating you. We are thrilled with your excellent rating and review of our hotel. It is always a pleasure to read your kind comments about our hotel overall. We hope to have the chance to welcome you again sometime in the future. Filoxenia Team wishes you health, happiness, and beautiful moments.
Dear Olsi, Thank you very much for choosing our hotel for your holidays. It was a pleasure accommodating you. We are thrilled with your excellent rating and review of our hotel. It is always a pleasure to read your kind comments about our h… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 October 2024 · Stayed in October 2024
Verified reviewstaff very friendly. location very easy to go to sops,bars,beach etc would recommend 👌 👍
all staff very helpful
Dear Giovanni, Thank you for your excellent review. We are delighted you enjoyed your stay at our hotel and for your nice words about our staff. We hope to have the chance to welcome you back for another beautiful experience in the future. Our entire team wishes you health, happiness ,and memorable moments.
Dear Giovanni, Thank you for your excellent review. We are delighted you enjoyed your stay at our hotel and for your nice words about our staff. We hope to have the chance to welcome you back for another beautiful experience in the future. … Show more
Reviewed: 29 October 2024 · Stayed in October 2024
Verified reviewBreakfast was good. The general quality of food was good, but not great. We loved the country location.
There was no atmosphere in the restaurant in the evening. The lights were far too bright, bit like a waiting room. There was too much plastic being used for the drinks, reusable cups should be used.
Dear Deborah, Thank you so much for your great review. We are delighted you had a beautiful experience at our hotel. It is wonderful to know that you enjoyed our breakfast. We hope to have the chance to accommodate you once again in the future. Filoxenia Team wishes you health, happiness, and beautiful moments.
Dear Deborah, Thank you so much for your great review. We are delighted you had a beautiful experience at our hotel. It is wonderful to know that you enjoyed our breakfast. We hope to have the chance to accommodate you once again in the fut… Show more
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewFood was lovely with multiple vegetarian options every day. Two different pools, good selection of spirits in the bar. Fun floats for the pool.
Salty shower water and the bar didn’t give shots!
Dear Scarlett, We would like to express our heartfelt gratitude for taking the time to leave a review about your stay at our hotel. Your feedback is valuable to us, and we are excited to hear your positive experience and your excellent words about our food. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Best Regards
Dear Scarlett, We would like to express our heartfelt gratitude for taking the time to leave a review about your stay at our hotel. Your feedback is valuable to us, and we are excited to hear your positive experience and your excellent word… Show more
Reviewed: 18 September 2024 · Stayed in August 2024
Verified reviewReviewed: 16 September 2024 · Stayed in September 2024
Verified reviewThe food was excellent, accommodation more than adequate, staff and location were exceptional.
Nothing we didn't like. Everything was better than expected.
Dear Esterina, Thank you so much for your enthusiastic review. We are delighted you had a lovely experience at our property. It is wonderful to know that our food and our hotel in general , met your expectations. We hope to have the chance to accommodate you once again in the future. Filoxenia Team wishes you health, happiness, and beautiful moments.
Dear Esterina, Thank you so much for your enthusiastic review. We are delighted you had a lovely experience at our property. It is wonderful to know that our food and our hotel in general , met your expectations. We hope to have the chance … Show more
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewReviewed: 14 August 2024 · Stayed in August 2024
Verified reviewMaria is very nice
The food
Dear Sandra, Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your input. We're delighted to hear your kind words for one member of our staff. We will make sure that Maria sees your comment. However, we understand that some aspects of your stay did not meet your expectations as food. We take your comments and feedback seriously and we continually address all matters to ensure a better experience. While we understand that food preferences can vary, we aim to provide a wide range of dishes to cater to the diverse tastes of our international guests. We hope to have a chance to accommodate you once again in the future. All Filoxenia team wishes you health, happiness, and beautiful moments.
Dear Sandra, Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your input. We're delighted to hear your kind words for one member of our staff. We will make sure that Maria sees your comment. How… Show more
Reviewed: 10 August 2024 · Stayed in August 2024
Verified reviewReviewed: 7 August 2024 · Stayed in August 2024
Verified reviewThe hotel is nice and clean and our family accommodation was very spacious with two large bedrooms, both with a balcony and a small living area with fridge and bathroom. It was very basic but had everything we needed. Having the use of two pools was great, there was always a quieter pool and always sunlongers available. The pools were clean and beautiful. Pool bars at both pools had friendly staff serving drinks in plastic cups all day. Reception staff were incredibly friendly and helpful The free shuttle bus to the beach and back was wonderful. Cleaning staff work really hard and were so friendly. Air con worked great Ice served with all drinks from bottles safe water
The all inclusive dining was suitable for adults more than children. I have one young child who is a fussy eater and apart from chips there were no options he would eat. I had expected some pizza, nuggets, fish fingers or even plain pasta but we only saw small squares of pizza with spicy toppings on one day of our 7 night stay. Generally the food was rice, potatoes and different Meats in sauces. The salad bar was the highlight for me with fresh salads with feta and tzatziki. I had even hoped there would be different breads, greek flat breads or pitta which my son would eat but there was only a ciabatta, or possibly soda bread type loaf available, the same everyday. The snacks served between meals were also limited and nothing my son would eat. It would have been great to have a pool bat serving sandwiches, crisps and fries etc in the day even if we paid extra for it as it is too far to pop out for a snack somewhere else. The hotel is 15 minutes walk before you start to hit the main restaurants and bars. This doesn't sound like alot but in the heat it was really hard work and we are a young, fit family. We found we needed to walk 25/30 mins before reaching the main area and the land train to Zante town was a 25 min walk. Our room was directly above the pool at the main hotel. We found the hotel incredibly noisy, you could never have an afternoon nap because of the pool noise then the evening noise would start and I was often woken until 3am by talking outside. Whilst this was a nice basic, clean and friendly hotel by the end of the trip we were happy to be leaving. I understand the need for plastic cups however the amount of single use plastic was a concern for me.
Dear Ellen, Thank you very much for choosing our hotel for your vacation and for your kind comments about our rooms and our staff. While we understand that food preferences can vary, we aim to provide a wide range of dishes to cater to the diverse tastes of our international guests. Our team takes great care in selecting the highest quality ingredients to ensure a memorable dining experience. It was a pleasure accommodating you. We thank you for all of your comments and feedback because it will help us improve. We would love to welcome you back again one day in the future. All the team at Filoxenia Hotel wishes you good health and happiness.
Dear Ellen, Thank you very much for choosing our hotel for your vacation and for your kind comments about our rooms and our staff. While we understand that food preferences can vary, we aim to provide a wide range of dishes to cater to the … Show more
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewFantastic amenities, great renovated comfortable room, pool facilities and restaurant and bars. We had a fantastic 4 days there with the all inclusive package that included all meals (changed daily) snacks and basic alcoholic and non alcoholic drinks. Staff were friendly and very helpful. Rooms and all amenities are super clean. Genuinely great hospitality experienced throughout our stay
Not much. If I had to be picky I’d say the safe usage should be included in the room package. If we didn’t have a car then the door lace is a little far to walk to the beach in peak heat
Dear Olympia, Thank you for your positive feedback. We're delighted to hear that you loved our place and enjoyed your stay with us. Your kind words are greatly appreciated, and we hope to have the chance to welcome you back for another superb experience in the future. Best Regards
Dear Olympia, Thank you for your positive feedback. We're delighted to hear that you loved our place and enjoyed your stay with us. Your kind words are greatly appreciated, and we hope to have the chance to welcome you back for another … Show more
Reviewed: 18 July 2024 · Stayed in July 2024
Verified reviewReviewed: 15 July 2024 · Stayed in July 2024
Verified reviewReviewed: 29 June 2024 · Stayed in June 2024
Verified reviewReviewed: 12 June 2024 · Stayed in June 2024
Verified reviewThe food is exceptional here, you won't be disappointed. If you want extra comfort and quiet, and airco all hours, take the premium renovated room, they got comfy beds and it's all nicely renovated. Peaceful location , yet a small walk to Tsilivi town. Bus stop opposite. Parking.. the swimming pool is well maintained and spotless.staff are friendly, there are one or two miserable ones but 98% are super friendly and willing to help :)
Could include basic cocktails in the all inclusive, and a better wine now and again ..
Dear Sam, Thank you so much for your enthusiastic review. We're delighted to hear that you had a lovely experience at our property. It's wonderful to know that our food and our hotel in general, met your expectations. We hope to have the chance to accommodate you once again in the future for another wonderful experience. Filoxenia Team wishes you health, happiness, and beautiful moments.
Dear Sam, Thank you so much for your enthusiastic review. We're delighted to hear that you had a lovely experience at our property. It's wonderful to know that our food and our hotel in general, met your expectations. We hope to hav… Show more