16 Melissinou Str., Rethymno Town, 74100, Greece
#44 of 74 hotels in Rethymno Town
Guests' ChoiceBased on 162 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.8
Facilities
8.6
Staff
9.2
Value for money
8.5
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 August 2025
Iatravel
United StatesThe parking and drop off were not clear to us, but we got a spot in the private lot less than a block from the hotel and everything was perfect.
The hotel is very elegant and wonderful. The location is terrific. The room was very big and very comfortable. The breakfast was great, with very good variety. There is a nice little bar, pool area and several sitting areas. A favorite hotel for us.
Stayed in August 2025
Reviewed: 23 August 2025
Jody
New ZealandWas hard to get there by car when the road along the waterfront was closed in the evening
Clean and close to everything
Stayed in August 2025
Reviewed: 7 August 2025
Lynda
AustraliaThe air conditioning only just cooled the room.
The rooms were comfortable, the staff were really friendly and the location of the hotel is perfect as it is in short walking distance from the Fortezza and all the old town has to offer. Paid parking is provided near by.
Stayed in July 2025
Reviewed: 6 August 2025
Sarah
United KingdomBrilliant, central location to explore
Stayed in July 2025
Reviewed: 24 July 2025
Van-anh
NetherlandsThe property is in a fantastic location - a lot of shops and restaurants within walking distance. The swimming pool was a lovely bonus, perfect for relaxing after a day of sightseeing. We really enjoyed our stay and would happily return!
Stayed in July 2025
Reviewed: 22 July 2025
Harriet
United KingdomNothing - everything was perfect
We loved this hotel, which was perfect for our 2 week trip to Rethymno. It's in the perfect location, minutes from the best restaurants and bars in the old town, but still peaceful, and a street away from the crowds. The pool area was perfect, lovely place to spend some time relaxing, when we weren't off exploring the city and the rest of the island. The staff were amazing and friendly, always on hand to support and help in any way. Just a tip to others - there is free street parking around the city, but if you have a car and can't find a spot, the car park opposite the hotel offers a deal for Hotel Fortezza guests. We didn't know this the first time we parked there, but it was 50% discount. Would definitely return if we come back to Crete in the future, and highly recommend.
Stayed in July 2025
Reviewed: 14 July 2025
Jason
United StatesNothing.
The location was fun in old town, and the pool was super relaxing to sit by. Breakfast was good. Facilities are a little bit older, but everything was super clean, and the a/c ran well!
Stayed in July 2025
Reviewed: 14 July 2025
Alexandrunistorescu
Romaniathe hotel is in the city center very close to everything we were there just one night so we can't rate much, but the room was clean, breakfast was ok
Stayed in July 2025
Reviewed: 12 July 2025
Kay
United KingdomOur 3rd visit, as good as always. Hotel is in a great location near the old harbour and right in the lovely old town. I love the walled garden with the pool, a peaceful spot in the heart of the city. Hotel is spotlessly clean and rooms are a good size and well decorated. Would definitely recommend.
Stayed in July 2025
Reviewed: 12 July 2025
Sarah
AustraliaExcellent location. Friendly staff. Highly recommend.
Stayed in July 2025
Reviewed: 5 July 2025
Christopher
CanadaThe fact we had to leave the passports with reception.
It's a nice hotel in the heart of Rethymno. Clean, relatively spacious.
Stayed in June 2025
Reviewed: 3 July 2025
Çağrı
TurkeyNothing to complain!
Beautiful hotel 10/11
Stayed in May 2025
Reviewed: 28 June 2025
Gareth
United StatesThe breakfast and swimming pool were fabulous!
Stayed in June 2025
Reviewed: 28 June 2025
Richard
United KingdomNothing
Basic breakfast nothing fancy,great location
Stayed in June 2025
Reviewed: 24 June 2025
Yolanda
Greecenothing to complain
the swimming pool, the ping-pong table and the breakfast were excellent and the hotel was in the center of the city but without any noise, and the personnel extremely friendly with smile and genuine care
Stayed in June 2025
Reviewed: 18 June 2025
Andrea
United StatesThe parking was tricky but acceptable.
We loved the central location of the hotel. The staff was warm and attentive.
Stayed in June 2025
Reviewed: 9 June 2025
Suzi
United KingdomThe bed sheets were stiff and scratchy. Also the air con instructions said don't go below 26 degrees and I was waking up baking hot as the unit was at the bottom of the room and did not reach the bed. I had to turn it down to 22 and I was then able to sleep.
The room was a good size and so was the bathroom.
Stayed in June 2025
Reviewed: 26 May 2025
Mandy
AustraliaAll good
Great location
Stayed in May 2025
Reviewed: 4 May 2025
Jules
United StatesNice well maintained hotel. Room was spacious and had real conditioning! Breakfast had a large selection of stuff
Stayed in May 2025
Reviewed: 7 October 2024
Orwa
IsraelBeautiful hotel ,i suggest to everyone
Stayed in October 2024
Reviewed: 5 October 2024
Edward
United KingdomA perfect but quiet location in the heart of the Old Town. A smart hotel with a nice pool, comfortable rooms, fresh towels and cleaned every day. A very good breakfast selection but don't expect a full English! Highly recommended.
Stayed in October 2024
Reviewed: 3 October 2024
David
United StatesBed frame feet at footboard corners accident waiting to happen.
A/c and breakfast
Stayed in September 2024
Reviewed: 2 October 2024
David
United Kingdomnothing to say here.
A spacious breakfast room with the option eating out in the garden area. Up on the roof ( access on the 3rd floor ) there was a great view of the hotel pool from above.....the pool was very pleasant, with enough sunbeds for all who were there. From the balcony of our street - facing room we had a good view of life in the street outside. Location was very good: close to the old town area, easy to find from the bus station and very close to the Venetian fortress.
Stayed in September 2024
Reviewed: 16 September 2024
Leigh
United KingdomGreat location..
Stayed in September 2024
Ljubljana, Slovenia
McLean, USA
Playa del Carmen, Mexico
Milan, Italy
Santa Catarina Palopó, Guatemala
Anuradhapura, Sri Lanka
Terrace, Canada
Podersdorf am See, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content