The room was a bit dark, the window was smaller than I was expecting based on photos. I booked a room with a pool view and I would say the room barely met the brief.

The room was a good size and was clean

Stayed in August 2025

Over the years consistently excellent. Great facilities, excellent staff and the highlight: phenomenal food.

Stayed in August 2025

Close to airport. Convenient after late flight. Great facilities and pool

Stayed in August 2025

Nothing

The hotel is absolutely beautiful The staff is extremely professional kind and helpful. I want to thank the Concierge department They are so nice and professional Special thanks to Mr. Alexandros, this man is so great! Every single day he helped us from all his heart and arranged anything we needed with compassion and a beautiful smile, he absolutely made our vacation more special! The front desk staff was kind and professional and spoke great English. The cleaning staff were great!! Our room was spotless. The waiters were very special nice hard working individual's. The property is Amazing clean and safe. The tree's around the property are absolutely special and unique. The best hotel we have ever stayed at.

Stayed in August 2025

Amazing property with great staff and facilities!

Stayed in August 2025

We really appreciated the complimentary airport pick up, despite our late arrival time, and our children were delighted with the cuddly toys they were given at check in. The rooms were great, and breakfast was lovely. We only stayed the one night before continuing our onward journey but we were very happy with our decision to spend the night here after a late landing time from the UK.

Stayed in August 2025

I have no complaint

Great pet friendly hotel. A bed and food recipients for my Jack Russell dog was provided by the hotel, to my room, before the arrival. They even upgraded our both rooms to ground floor suites with direct access to the beautiful garden, just perfect for a walk with my dog. Breakfast is delicious, with plenty of choices and fresh food. Also, Ambrosia restaurant exceeded our expectations!! They have a very good chef and a very interesting menu with traditional greek meals but cooked in a modern version. Unfortunately we’ve stayed only one night in our way to Lefkada but Hyatt will be my always my first choice !

Stayed in August 2025

Some of the waitstaff at the poolside restaurant are borderline rude, and this reflects poorly on an otherwise pleasant experience. This is our second year visiting, and second year we experience the same treatment at that venue.

Comfortable room and great swimming pool area. Very good breakfast with several nice a la carte options and good coffee. Friendly check in staff.

Stayed in August 2025

Some of the lobby bar staff were rude at times, preferring to wait on customers who had obvious riches! Also, the indoor pool, although newly reopened, was cold and slightly grubby. For a 5 star resort, I expected a nicer experience.

The breakfast in the restaurant runs like clockwork! It’s impeccably delicious and the variety of flavours on offer is just fabulous! All of the breakfast staff were so polite and helpful. The reception staff and the concierge in particular went above and beyond for us! A fabulous hotel for a short stay.

Stayed in August 2025

I am a frequent guest at this hotel and since I was here a year ago there has been a stunning refurbishment of the furniture. The hotel now looks very modern. There’s also been an improvement to the pool area where you can order your food directly through a QR code that is on the umbrella. I also felt that the food was taken up a notch. Also always rate this hotel very highly and now it’s beyond exceptional. As always, the staff are amazing!

Stayed in August 2025

Nothing really apart from fact that indoor pool was closed due to refurbishment.

Beautiful decor and lounge and dining room areas

Stayed in August 2025

If excellence demands impeccable, then impeccable is Hyatt Regency Thessaloniki!

Stayed in July 2025

Nothing

Really nice setting, lovely gardens, massive pool and excellent condition tennis courts. The staff are very friendly and accommodating. The food is beyond amazing

Stayed in July 2025

We loved everything!

Everything was absolutely wonderful. The staff are helpful

Stayed in July 2025

We loved everything about this place. Friendly and professional stuff, very delicious breakfest 10/10, super chilly vibe by the pool. The most convenient thing about this hotel is that they provide with shuttle bus from/to the airport and to the city, just perfect service!

Stayed in July 2025

Staff on maximum!

Stayed in July 2025

The place is perfect

Top notch staff

Stayed in July 2025

The only thing that they should modifications the menu of the restaurant that is the same for lunch and dinner. Not a big deal of course

The location is great as is 5 min from the airport and they have free transport . Plus there are free transport to the city center 3 times per day I think. The rooms are spacious and the staff very professional and rhey provide great service . Very happy with my stay.

Stayed in July 2025

Nothing really. The shuttle driver was a little brusque and unhelpful but that was it.

The staff are all friendly; everyone from the housekeepers to the front desk. There is a 2km running path around the property that is quite beautiful. everyone welcomed my dog and she had a great visit. The Regency Club was well run, my room was quiet. Breakfast is delivered to the table and is in a beautiful location. I will return.

Stayed in June 2025

Nothing - rooms are massive which is a plus but the room decor is slightly dated

The lobby is amazing and the dinner was fantastic

Stayed in June 2025

The staff from the moment you walk in are AMAZING. The food delicious, the pool gorgeous and we had massages at Harmonia spa relaxing and just what was needed.

Stayed in June 2025

Large clean comfortable rooms. Close to airport.

Stayed in April 2025

Great service and attention to details!

Stayed in May 2025

For ths stay everything was good thank you

Loved the ambience of the hotel and its beautiful grounds, the staff were fabulous and extremely friendly. Theroom was amazing thank you.

Stayed in February 2025