Reviews of Hyatt Regency Thessaloniki 5 stars
13Th Km Thessaloniki - Peraia, Thessaloniki, 57001, Greece
Loading
Guests also reviewed these properties:
San Vincenzo, Italy
Albir, Spain
Bogense, Denmark
Barcelona, Spain
Bathurst, Australia
SantʼAndrea di Compito, Italy
La Esperanza, Honduras
Milan, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe room was a good size and was clean
The room was a bit dark, the window was smaller than I was expecting based on photos. I booked a room with a pool view and I would say the room barely met the brief.
Dear GEORGIA, Warm greetings from Hyatt Regency Thessaloniki! Thank you for taking the time to share your experience with us. We are pleased to hear that you found the room to be a good size and clean, as we strive to maintain high standards in our accommodations. However, we regret that the room did not fully meet your expectations regarding brightness and window size, particularly in relation to the pool view you anticipated. Your feedback is invaluable, and we will certainly take it into consideration as we work towards enhancing our guests' experience. We appreciate your insights and hope to have the opportunity to welcome you back for an improved stay in the future. Sincerely, Hyatt Regency Thessaloniki
Dear GEORGIA, Warm greetings from Hyatt Regency Thessaloniki! Thank you for taking the time to share your experience with us. We are pleased to hear that you found the room to be a good size and clean, as we strive to maintain high standa… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewOver the years consistently excellent. Great facilities, excellent staff and the highlight: phenomenal food.
Dear Alexis, Warm greetings from Hyatt Regency Thessaloniki! Thank you for taking the time to share your wonderful feedback regarding your recent experience at our hotel. We are delighted to hear that you consider us the best five-star hotel and appreciate your recognition of our consistently excellent service over the years. It is gratifying to know that you enjoyed our facilities, found our staff to be exceptional, and were particularly impressed by the quality of our food. Your kind words serve as a great motivation for our team to continue delivering outstanding experiences to all our guests. We look forward to welcoming you back in the future and hope to exceed your expectations once again. Sincerely, Hyatt Regency Thessaloniki
Dear Alexis, Warm greetings from Hyatt Regency Thessaloniki! Thank you for taking the time to share your wonderful feedback regarding your recent experience at our hotel. We are delighted to hear that you consider us the best five-star ho… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewClose to airport. Convenient after late flight. Great facilities and pool
Dear Ella, Warm greetings from Hyatt Regency Thessaloniki! Thank you for your wonderful feedback! We're thrilled to hear that our convenient location near the airport and our great facilities, including the pool, made your stay enjoyable after a late flight. Thank you again for your overall positive rating and we look forward to welcoming you back soon! Sincerely, Hyatt Regency Thessaloniki
Dear Ella, Warm greetings from Hyatt Regency Thessaloniki! Thank you for your wonderful feedback! We're thrilled to hear that our convenient location near the airport and our great facilities, including the pool, made your stay enjoy… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe hotel is absolutely beautiful The staff is extremely professional kind and helpful. I want to thank the Concierge department They are so nice and professional Special thanks to Mr. Alexandros, this man is so great! Every single day he helped us from all his heart and arranged anything we needed with compassion and a beautiful smile, he absolutely made our vacation more special! The front desk staff was kind and professional and spoke great English. The cleaning staff were great!! Our room was spotless. The waiters were very special nice hard working individual's. The property is Amazing clean and safe. The tree's around the property are absolutely special and unique. The best hotel we have ever stayed at.
Nothing
Dear Mr. Aaron Roni, Warm greetings from Hyatt Regency Thessaloniki! Thank you very much for taking the time to share your exceptional experience at our hotel. We are thrilled to hear that you found our property beautiful and that our staff, particularly the Concierge department, made such a positive impact on your stay. Your kind words about Mr. Alexandros and his dedication to ensuring your comfort truly reflect the high standards we strive to maintain. We will be sure to pass along your compliments to him and the entire team, as they will be delighted to know their efforts contributed significantly to making your vacation special. We are also pleased that you appreciated the professionalism of our front desk staff, the cleanliness of your room, and the hard work of our waiters. It is gratifying to know that you felt safe and enjoyed the unique beauty of our surroundings. Thank you once again for your generous feedback. We look forward to welcoming you back in the future for another memorable stay. Sincerely, Hyatt Regency Thessaloniki
Dear Mr. Aaron Roni, Warm greetings from Hyatt Regency Thessaloniki! Thank you very much for taking the time to share your exceptional experience at our hotel. We are thrilled to hear that you found our property beautiful and that our sta… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewAmazing property with great staff and facilities!
Dear Theodora, Warm greetings from Hyatt Regency Thessaloniki! Thank you for taking the time to share your positive feedback regarding your recent experience at our property. We are delighted to hear that you found our facilities and staff to be exceptional. Your kind words serve as a great motivation for our team, as we strive to provide outstanding service and create memorable experiences for all our guests. We appreciate your recognition of our efforts and will continue to work diligently to maintain these high standards. We look forward to welcoming you back in the future! Sincerely, Hyatt Regency Thessaloniki
Dear Theodora, Warm greetings from Hyatt Regency Thessaloniki! Thank you for taking the time to share your positive feedback regarding your recent experience at our property. We are delighted to hear that you found our facilities and staf… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewWe really appreciated the complimentary airport pick up, despite our late arrival time, and our children were delighted with the cuddly toys they were given at check in. The rooms were great, and breakfast was lovely. We only stayed the one night before continuing our onward journey but we were very happy with our decision to spend the night here after a late landing time from the UK.
Dear Stephanie, Warm greetings from Hyatt Regency Thessaloniki! Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciated the complimentary airport pick-up and that our team was able to accommodate your late arrival. It brings us great joy to know that your children enjoyed the cuddly toys at check-in, as we strive to create a welcoming atmosphere for families. We are also pleased that you found the rooms satisfactory and enjoyed our breakfast offerings. It is always rewarding to learn that our guests feel content with their decision to stay with us, even if only for a brief visit. Your feedback is invaluable in helping us maintain and improve our services. We hope to have the pleasure of welcoming you and your family back in the future, should your travels bring you this way again. Sincerely, Hyatt Regency Thessaloniki
Dear Stephanie, Warm greetings from Hyatt Regency Thessaloniki! Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciated the complimentary airport pick-up and that our team was able to … Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGreat pet friendly hotel. A bed and food recipients for my Jack Russell dog was provided by the hotel, to my room, before the arrival. They even upgraded our both rooms to ground floor suites with direct access to the beautiful garden, just perfect for a walk with my dog. Breakfast is delicious, with plenty of choices and fresh food. Also, Ambrosia restaurant exceeded our expectations!! They have a very good chef and a very interesting menu with traditional greek meals but cooked in a modern version. Unfortunately we’ve stayed only one night in our way to Lefkada but Hyatt will be my always my first choice !
I have no complaint
Dear Cristina, Warm greetings from Hyatt Regency Thessaloniki! Thank you for taking the time to share your delightful experience at our hotel. We are thrilled to hear that your stay exceeded your expectations and that both you and your Jack Russell enjoyed the accommodations we provided. It is wonderful to know that the pet-friendly amenities, including the bed and food recipients for your dog, made a positive impact on your visit. We take great pride in offering comfortable spaces with easy access to our beautiful gardens, ensuring both our guests and their furry companions have an enjoyable experience. We are also pleased to learn that you found our breakfast offerings delicious and diverse, as well as enjoying the culinary delights at Ambrosia restaurant. We sincerely appreciate your kind words and look forward to welcoming you back on your next journey. It would be our pleasure to host you again at Hyatt! Sincerely, Hyatt Regency Thessaloniki
Dear Cristina, Warm greetings from Hyatt Regency Thessaloniki! Thank you for taking the time to share your delightful experience at our hotel. We are thrilled to hear that your stay exceeded your expectations and that both you and your Ja… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewComfortable room and great swimming pool area. Very good breakfast with several nice a la carte options and good coffee. Friendly check in staff.
Some of the waitstaff at the poolside restaurant are borderline rude, and this reflects poorly on an otherwise pleasant experience. This is our second year visiting, and second year we experience the same treatment at that venue.
Dear Konstantina, Warm greetings from Hyatt Regency Thessaloniki! Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our comfortable accommodations, the swimming pool area, and the breakfast options we offer. It is always rewarding to know that our guests appreciate the efforts of our check-in staff. However, we sincerely apologize for the negative experience you encountered with some of our waitstaff at the poolside restaurant. We take matters of guest service very seriously and will address your concerns with our team to ensure a more consistent and pleasant experience in the future. We truly value your loyalty as a returning guest and hope to have the opportunity to welcome you back next year with an improved pool restaurant experience. Sincerely, Hyatt Regency Thessaloniki
Dear Konstantina, Warm greetings from Hyatt Regency Thessaloniki! Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our comfortable accommodations, the swimming pool area, and the br… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe breakfast in the restaurant runs like clockwork! It’s impeccably delicious and the variety of flavours on offer is just fabulous! All of the breakfast staff were so polite and helpful. The reception staff and the concierge in particular went above and beyond for us! A fabulous hotel for a short stay.
Some of the lobby bar staff were rude at times, preferring to wait on customers who had obvious riches! Also, the indoor pool, although newly reopened, was cold and slightly grubby. For a 5 star resort, I expected a nicer experience.
Dear Hollie, Warm greetings from Hyatt regency Thessaloniki! Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the breakfast experience and found our staff, particularly in the restaurant and reception, to be polite and helpful. It is always rewarding to know that our team’s efforts contribute positively to our guests' experiences. However, we sincerely apologize for the inconveniences you encountered during your visit. Your comments regarding the lobby bar staff's service and the condition of the indoor pool have been noted with great concern. We strive to provide a welcoming atmosphere for all our guests, regardless of their background, and we will address this matter with our team immediately. Additionally, we will investigate the issues related to the pool's temperature and cleanliness to ensure it meets our high standards. We appreciate your valuable insights as they help us improve our services. We hope you will consider staying with us again in the future so that we can provide you with a flawless experience. Sincerely, Hyatt Regency Thessaloniki
Dear Hollie, Warm greetings from Hyatt regency Thessaloniki! Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the breakfast experience and found our st… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewDear Mr. Moshe, Warm greetings from Hyatt Regency Thessaloniki! Thank you for your wonderful feedback! We're thrilled to hear that you loved the place and had a nice stay with us. Your satisfaction is our priority, and we hope to welcome you back soon! Sincerely, Hyatt Regency Thessaloniki
Dear Mr. Moshe, Warm greetings from Hyatt Regency Thessaloniki! Thank you for your wonderful feedback! We're thrilled to hear that you loved the place and had a nice stay with us. Your satisfaction is our priority, and we hope to w… Show more