Hodnocení – Istron Collection Villas

Dear Miroslav, Thank you for your feedback. We’re glad to hear that you enjoyed our villa — it seems we did everything right inside the property. That makes it all the more unfortunate that your final rating was based on something entirely out of our control: the temporary condition of the sea. You may have noticed that the nearby hotel made efforts to clean the sea on windy days, using motorboats, nets, and several staff members to remove plastic from the water. It’s unfortunate, however, that your overall rating reflects dissatisfaction with something far beyond our control: the condition of the sea! We agree with you: marine pollution is a serious and growing concern worldwide, one that affects many beautiful coastal areas. It’s a problem that requires global attention — not necessarily the rating of an individual accommodation that happens to be located nearby. We hope future guests will continue to judge us based on the quality of the stay we provide — which remains our focus and responsibility — and not on the ocean's mood swings. Should you ever return, we’d be happy to welcome you again — and we’ll do our best to ensure another wonderful stay (sea conditions permitting). Best regards

Dear Miroslav, Thank you for your feedback. We’re glad to hear that you enjoyed our villa — it seems we did everything right inside the property. That makes it all the more unfortunate that your final rating was based on something entirely… Zobrazit více