Staff were very good smiling and very clean

Stayed in August 2025

The pool bar, was expensive then realised that they were adding 15 euros tip on and not giving recites until we realised and done the math. The owner sits on the till and you can see the staff are clearly afraid of her, she didn’t hesitate to tell them off in-front of of guests. You could see how humiliating it was for them. Also we asked for salad instead of fries with a meal, they stated there was no swaps. Also another owner worked on reception, she was just as rude to staff and guests on the front desk. Felt really uncomfortable Our room was £412 plus 28 euros for 3 nights, the room was shabby for that price, bathroom door didn’t stay shut, mould around the shower, toilet role holder hanging off the wall, mirror in bathroom needed replacing and old air conditioning unit which was intermittent. For the cost for 3 nights I was expecting higher quality.

The pool was great although like other hotels had to be up crack of Dawn for a sun bed, no life guards isn’t great.

Stayed in August 2025

The deluxe room was a little small for a family of 3, but it was man perhaps a little understaffed, but this was not noticed due to the clear hard work and dedication of the staff. There is some investment needed - this hotel must be pulling in good money in the area and time for the owner to complete some of the upgrade works, fix some of the broken tiles etc - this is 3*++ in my view, but has 5* potential.

The staff worked extremely hard, the place was immaculately clean - almost Disney level of cleanliness. Big mention to Kostaz and Dionizia in the kitchen, breakfast setup - they make Barcelona look average as a team. They knew each others role and their own, very very helpful and made breakfast service look easy, huge thanks for great breakfast, without fail every day. The pool options for the deluxe rooms, depending on your room, was excellent - plunge, private deluxe room only pool or the main pool which was 5*. Well situated to walk to the beach and local restaurant, night life, which was fun, but not overly loud. A very very enjoyable family holiday at this hotel - we would certainly go back.

Stayed in August 2025

The apartment I stayed in definitely wasn't 4 star, being a 4 start hotel the air conditioning should have been free

Staff on the desk where amazing, very nice cleaners, room cleaned everyday, the 2 bedroom apartment was massive, pool area was really nice, always found spare beds around the pool.

Stayed in August 2025

Drains in the bathroom smelled awful, staff a very bixed bag. Some good, some dismissive and arrogant. The charge for the air con remote was over the top. Never encountered an air con remote charge anywhere in the last 20 years in Europe, USA or Asia.

Great pool, generally clean

Stayed in July 2025

Our air conditioning stopped working all the time on 2 levels even though we paid extra for it . We wasted so much time going back and forth and it kept tuning off not allowing us to sleep in the heat . No pool towels provided by resort so had to go buy them . Pool sunbed are all worn out and some pillows are torn and worn.

Pool area was great

Stayed in July 2025

The AC needed an extra 100€ charge to get the remote. The food was not good for breakfast.

It was ok, the pool and location was good.

Stayed in July 2025

Some of the rooms are dated but still great value and my neighbours were loud but that’s not the hotels fault

Love the location and the pool

Stayed in May 2025

hotel staff were ok. room was tended to everyday of a 3 day break but not really cleaned (used glasses and cups not replaced or washed) this wasn't an issue for us really. the nisos bar around the pool the staff. we're very friendly and helpful. although the hotel has had some very lovely upgrades it looks as though these have been done very quickly with lots of snagging issues. but if you look past this it really is a lovely hotel. This didn't ruin our stay and I am going to take my husband back here as I loved it so much

the location was great, lots of bars restaurants and supermarkets right outside the hotel. beach was a short walk away. very central to Zante town and kalamaki beach. taxis we used were very reliable. we used one local taxi firm all weekend who was incredibly helpful breakfast was good. room was lovely deluxe family with an upstairs and downstairs. 2 showers, 2 toilets. they come and take food and drinks orders from the sunbed.

Stayed in October 2024

Breakfast was not good. The hotel seems to be renovating part by part, so there are parts, such as the reception area, which are in need of an update.

Our room was excellent; balcony with hot tub, 2 floors with newly renovated rooms, 2 bathrooms. The pool area is awesome, although the water in the pool was freezing (which it of course is end of October).

Stayed in October 2024

Lack of security and staff presence in deluxe apartments meant that fellow guests could do as they pleased, jumping from balconies into the swim up pool was most annoying and dangerous.

Good location and rooms were clean and comfortable

Stayed in September 2024

No evening entertainment in the hotel, few pubs close by but not many

Pool area and sun loungers were amazing! Food was 10/10

Stayed in September 2024

as a Greek I islandhop every single summer. neverever in my entire life, nowhere, have I been charged extra for A/C, for this, and for that. just include them in the price and rise them so it doesn't feel like a scam. people travel with their own budget and not everone is prepared for suddenly paying extra for everything. there were not enough sun beds. everyone reserved them from early morning but still our towels were thrown to the ground twice. I wanted to start an actual fight for this but my children hold me back. hotel needs to fix this.

a great restaurant by the pool with the tastiest food and lots of options and good prices. beautiful bar with huge variety by the pool as well. good breakfast. helpful reception. amazing pool. swim up rooms excellent. perfect location.

Stayed in August 2024

We were originally given an old room, but for an expensive extra charge, we could go to a modern, refurbished room. The breakfast was the same every day. The wifi is not very strong. The parking lot is small, sometimes it was difficult to find a parking space. Some staff members and guest were smoking around the pool which was very disturbing especially with our baby.

The staff is very friendly, especially in the restaurant. The chief lady at the reception desk is very friendly too. The location of the hotel is very good.

Stayed in August 2024

Paying for Air conditioning and how guests left rubbish around the pools

Clean room and location

Stayed in August 2024

Every so often there was a sewage smell as well as that there was only two single beds in the room no double bed

The new pool, bar and restaurant facilities were amazing and the location of the property was within a perfect distance to the beach and right on the town

Stayed in July 2024

The pool and pool bar are great.

Stayed in July 2024

The hotel charge air conditioning €7 extra per night which it’s first time to hear that cuz in the hotel price it’s always included also u need to pay it cuz it’s so hot u can’t stay without it and they know that so I don’t like the steal money like that not cool also very bad thing was that no hand soap shampoo or anything was included for cleaning I was lucky I had my bathroom kit and also the upper age of the building where is stayed smell like toilet all the time bad smells all day

Swimming pool was amazing very clean big and beautiful also pool bar access

Stayed in June 2024

Rooms could do with some work, we had gaps round our door, smelly bedding that needed changing, pool had wires having our and lights missing in the water so wires and brackets visible! Staff and food were great though

Stayed in June 2024

The room didn't quite meet my expectations. The cocktails at the bar were okay. The staff seemed a bit bored at times.

The outdoor pool area was very clean. The staff were also very friendly.

Stayed in May 2024

The room was small..it would have been perfect for a couple, but we had a baby with us and found it too small.

We stayed in the apartments across the road from the hotel. Lovely apartment with access to a large pool.

Stayed in June 2024

The staff seemed to charge for everything. They offered me an upgraded room and I went with it. I later learnt that my room was in the same upgraded block and it wasn't available. So they would've upgraded me anyway. This is what happened to my friend when she declined the upgrade. The following day they moved her at her inconvenience. They turned off my Aircon as apparently it wasn't paid for. Despite paying for a premium room on booking.com then an additional charge for an upgrade. Evening Bar staff seemed inconvenienced by serving us despite table service being the only option.

The new rooms in the D block were lovely. Hotel well located for a beach holiday, supermarkets and bars. Cleaners were lovely, so friendly and always smiling. Offered book swaps which is a great touch

Stayed in June 2024

I have no negative feedback

Beautiful clean room and pool area is exceptionally nice

Stayed in May 2024

single beds, had to pay for air con.

the location was good, staff were friendly and value for money.

Stayed in May 2024