Reviews of Hilton Garden Inn Athens Syggrou Avenue 4 stars
234 Leoforos Andrea Siggrou, Kallithea, Athens, 17672, Greece
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGreat customer service.
The shower. Water got out an wet up my bag.
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewI stayed a few times but this time I was given a room in the basement, up on my request they only moved me to the ground floor which was equally uncomfortable as the basement
Dear Dr abdullah, thank you for providing us your feedback of your recent stay at our hotel. As much as we would like we cannot always provide room upgrades as we have lots of hilton honors members and repeaters. Sometimes like in this case we allocated you to one fo the room types that you booked which are situated on the -1 floor. As soon, as you told us we found a way to move you to the ground floor at least which shows that we tried to find a solution in order to make your stay better which we did. I would suggest to book one of the room types situated on the higher floors next time you visit the hotel in order to be sure that you get a high floor room. Thank you once again. Kind Regards, Daniel Likakis Hotel Manager
Dear Dr abdullah, thank you for providing us your feedback of your recent stay at our hotel. As much as we would like we cannot always provide room upgrades as we have lots of hilton honors members and repeaters. Sometimes like in this ca… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewHotel was great, very modern and very lively.
The rooms where smaller than we expected but wasn’t an issue as it was only two of us, location was not the best either however easily accessible via uber or taxi
Dear Shaunna, Thank you for your kind feedback and the excellent rating. We are glad you found the team member interaction and the cleanliness top notch. I hope we will have the chance to welcome you back on your next trip to Athens. Kind Regards, Daniel Likakis Hotel Manager
Dear Shaunna, Thank you for your kind feedback and the excellent rating. We are glad you found the team member interaction and the cleanliness top notch. I hope we will have the chance to welcome you back on your next trip to Athens. Kin… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery quiet
Admin.at the reception was poor
Dear Saud, We apologize for any inconvenience you may have experienced during your stay, particularly with regards to your front desk experience. We understand that this can greatly impact the overall guest experience and we regret that we fell short of meeting your expectations. We assure you that necessary steps have been taken to address the issues you have raised and prevent similar occurrences in the future. Kind Regards, Daniel Likakis Hotel Manager
Dear Saud, We apologize for any inconvenience you may have experienced during your stay, particularly with regards to your front desk experience. We understand that this can greatly impact the overall guest experience and we regret that we… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewClean rooms, good gym
They give me a room on lower ground, meaning -1. No sun light. Not worth for the money.
Dear ISMAIL, Thank you for writing us your feedback regarding your recent stay with us. I am delighted to know that you found the gym and cleanliness of your rooms to your liking. All our rooms on floor -1 have windows or a terrace so there is natural light but not the same of course as you would on the higher floors. Thank you once again for choosing our Hotel. Kind Regards, Daniel Likakis Hotel Manager
Dear ISMAIL, Thank you for writing us your feedback regarding your recent stay with us. I am delighted to know that you found the gym and cleanliness of your rooms to your liking. All our rooms on floor -1 have windows or a terrace so the… Show more
Reviewed: 10 August 2025 · Stayed in June 2025
Verified reviewConvenient and clean. Restaurant on the top floor serves nice food and with good views. Restaurant staff were super.
One of the ladies on reception was very unfriendly and not helpful. The man was lovely though and very helpful.
Dear Liam, I am deeply sorry to hear that you had an unpleasant experience with one of our team members and not in accordance with the high standards we've established at Hilton Garden Inn Athens Syggrou Avenue. We have taken the necessary steps to guarantee a pleasant experience during your next stay with us. I am glad of receiving your feedback regarding the cleanliness of the hotel and that you liked the food offered with the amazing view from the rooftop. Your feedback will definitely serve as a catalyst for improvement and we look forward to welcoming you back. Kind Regards, Daniel Likakis Hotel Manager
Dear Liam, I am deeply sorry to hear that you had an unpleasant experience with one of our team members and not in accordance with the high standards we've established at Hilton Garden Inn Athens Syggrou Avenue. We have taken the neces… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in June 2025
Verified reviewHotel staff and overall is good.
Low points on: breakfast, very basic. Parking garage is the smallest and most difficult to park in the world. Very small car.
Dear ZiyadNour, Thank you for writing us your comments and providing us with a great rating. It's great to know that our team members and the overall experience was to your liking. We have taken into consideration your comments about the breakfast but i would like to add that we provide lots of choices and we have used every bit of space in the buffet to add extra food options. Again, thank you for your review and for choosing to stay with us! Kind Regards, Daniel Likakis Hotel Manager
Dear ZiyadNour, Thank you for writing us your comments and providing us with a great rating. It's great to know that our team members and the overall experience was to your liking. We have taken into consideration your comments about … Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewStaff were amazing, the facilities at hotel are good and location is great
Dear Kosta, Thank you for providing us with your kind review! It's amazing to see the praise given to our team members and we hope to see you again on your next visit to Athens! Kind Regards, Daniel Likakis Hotel Manager
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewnice staff - clean and good facilities for a boutique hotel
The idea that you have frosted glass separating you and your toilet needs while the family watches tv is not a good concept
Dear Malek, It was a great pleasure to have you at our Hotel, and thank you for taking the time to write us your review. We appreciate the kind words and are delighted to hear that you enjoyed the cleanliness and the hospitality of our team members during your stay with us. Kind Regards, Daniel Likakis Hotel Manager
Dear Malek, It was a great pleasure to have you at our Hotel, and thank you for taking the time to write us your review. We appreciate the kind words and are delighted to hear that you enjoyed the cleanliness and the hospitality of our te… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe staff was friendly and I have got sooo much help from the wonderful Ms.Andromache (front desk) therefore a special thanks to her
Nothing
Dear Mr. alfatih, Thank you so much for your kind words and the perfect rating you gave us! It makes us happy to know that we succeded in making your stay excellent and it's great to read the recognition you provide to our team members and especially our Andromache who went above and beyond with the assistance. We look forward to welcoming you back! Kind Regards, Daniel Likakis Hotel Manager
Dear Mr. alfatih, Thank you so much for your kind words and the perfect rating you gave us! It makes us happy to know that we succeded in making your stay excellent and it's great to read the recognition you provide to our team members… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in April 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewClean Comfortable beds, pillows linen Pool Gym Service excellent Very helpful and friendly customer service.
Location too far from the centre
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReception staff
House keeping staff member (older lady) was very unfriendly and unprofessional. No tea in my room. Called reception / room service / housekeeping multiple times with no answer. Room was loud and shower leaked all over room
Dear Guest, Thank you for your email. It is with our great concern to reed that you did not find our services as they should be. Please accept our apologies and rest assured that the relevant departments are notified . We really hope that we will have the opportunity to welcome you back to Hilton Garden Inn Athens , and to prove that our service is always as excellent as Hilton standards. With Kind Regards Thanassis Front Office Manager
Dear Guest, Thank you for your email. It is with our great concern to reed that you did not find our services as they should be. Please accept our apologies and rest assured that the relevant departments are notified . We really hope that w… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewNothing
It's a total disappointment and absolutely not pleasant to write this review. But I must share so noone else with kids got trapped in this so-called "Hilton Deluxe spacious triple room with 2 beds, chair-coach, with a private bathroom" as written in description. We, a family of three couldn't stay there even for 1 night. Pure Facts: 1. Room 419 (Deluxe and spacious triple) is really small and not suitable for more then 2 persons. 2 single beds and small chair-coach for child fills about 80% of all space. It's not total 32 square meters of room as in description. Its false. 2. Shower room called "bathroom" has glass walls and door. Has no place to hang towel not to get it wet. And water gets under wall (not door!) out to the room just nearly coach for kid! Floor gets slippery and dangerous. Due to signs of previos flood, its some design or engineer mistake (cant upload more photo but still have them). 3. Its not comfortable to take shower in glass walled shower even it is tintered when family in small room. 4. When out of shower you must get dry and put on clothes right near the kids coach as no space in bathroom 5. Sink is in room! Not in bathroom! Is it a real stadard of Deluxe?! 6. Not shower nor WC have locks to lock inside! No comfort, no suitable for family. 7. WC has also glass door. No comfort again. 8. The only Window of room 419 and likely many other rooms are just few meters from office building windows. No comfort again. Lights at night. Must always blackout 9. Even though we checked out same night as checked in, I also wrote message of uncomort via booking to Hilton, none of 1624 EUR for 5 nights stay was refunded due to "policy of the hotel". Its much likely that the room was let to someone else, as on reception we were told that hotel is fully booked and no other room available, but nothing refunded! We were so disappointed that made only few photos.
Reviewed: 20 June 2025 · Stayed in May 2025
Verified reviewGreat accommodation, service, friendly staff and wonderful pool and rooftop bar
N/A
Dear Ione, Thank you for selecting Hilton Garden Inn during your recent visit to Athens! It with pleasure to reed that you had a truly pleasant experience with your stay. We look forward to welcome you back to our hotel! Thanassis Front Office Manager
Dear Ione, Thank you for selecting Hilton Garden Inn during your recent visit to Athens! It with pleasure to reed that you had a truly pleasant experience with your stay. We look forward to welcome you back to our hotel! Thanassis Front Off… Show more
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewNice newytenovated property
Horrible check-in by over night front Desk: 1. Tried up "upgrade" me into smaller room with double bed, despite hsving paid a premium for a Queen 2. Once i was checked into correct Room failed to correct his original checkin causing non-stop issues with paid breakfast etc
Dear Charles, Thank you for your selecting Hilton Garden Inn during your recent visit to Athens! It is with great concern to read that we did not meet your expectations. Could you please be so kind as to share with us more details regarding the issues you faced during your stay with us? With Kind Regards Thanassis, Front Office Manager
Dear Charles, Thank you for your selecting Hilton Garden Inn during your recent visit to Athens! It is with great concern to read that we did not meet your expectations. Could you please be so kind as to share with us more details regarding… Show more
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 June 2025 · Stayed in May 2025
Verified reviewStaff were very nice to let us leave our bags at reception while we visited Parthenon prior to going to airport. Loved the balcony view and hot tub!
Dear Alexis, Thank you for selecting Hilton Garden Inn Athens for your stay. We do appreciate your comments and we look forward to welcome you back to our hotel! Thanassis Front Office Manager