9.1

Reviews of Mare Nostrum Santo

Baxedes Oia, Oia, 84702, Greece

  • Rajesh

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review

    The location of the property is very unique to view Sunrise and sunset. The managers went out of the way to ensure that you comforts and plans are achieved. The selection of food and transportation is very reasonable as compared to the rest of the location.

    NA

  • Altarsha

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Maria

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    The staff was incredibly kind and helpful. The breakfast was great and rooms were nice.

    Only downside is it's about a 45 minute walk to Oia. If you rent a car/ATV, only a 5 minute drive. They also have a driver available to take you places around the island.

    Property response:

    Dear Maria Thank you so much for your kind words! We are delighted to hear that you enjoyed our hospitality, breakfast, and rooms. Regarding the distance from Oia, it is indeed around 5 minutes by car/ATV, and we are glad that you also made use of our transfer service to explore the island comfortably. We truly hope to welcome you back soon at Mare Nostrum Santo! 🌸 Best regards, The Mare Nostrum Santo Team

    Dear Maria Thank you so much for your kind words! We are delighted to hear that you enjoyed our hospitality, breakfast, and rooms. Regarding the distance from Oia, it is indeed around 5 minutes by car/ATV, and we are glad that you also ma… Show more

    Mare Nostrum Santo
    30 August 2025
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  • John

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The staff were great

    All good

    Property response:

    Dear John , Thank you so much for your kind words 💙. We’re delighted to hear that our staff made your stay enjoyable. We hope to welcome you back to Mare Nostrum Santo soon! Kind regards Mare Nostrum Santo team

    Mare Nostrum Santo
    30 August 2025
  • Claudia

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    A location with a perfect position for reaching the island’s main attractions. The property is charming and meticulously maintained. The staff is extremely helpful, and Violet, the owner, is always available with great tips. The cherry on top is a fantastic pool. Absolutely highly recommended!

    Property response:

    Dear Claudia Thank you so much for your wonderful review . We’re thrilled that you enjoyed the location, our pool, and the service from our team. It was a pleasure to share tips and help make your stay memorable. We look forward to welcoming you back to Mare Nostrum Santo soon! Mare Nostrum Santo team

    Dear Claudia Thank you so much for your wonderful review . We’re thrilled that you enjoyed the location, our pool, and the service from our team. It was a pleasure to share tips and help make your stay memorable. We look forward to welcom… Show more

    Mare Nostrum Santo
    30 August 2025
  • Dina

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    The stuff was amazing, we felt like home. The hotel was perfect. A big thanks for Yannik for his services.

    Property response:

    Dear Dina Thank you so much for your kind words 💙. We’re delighted that you felt at home and enjoyed your stay! Giannis will be thrilled to hear your thanks. We look forward to welcoming you back to Mare Nostrum Santo soon! Kind regards Mare Nostrum Santo team

    Dear Dina Thank you so much for your kind words 💙. We’re delighted that you felt at home and enjoyed your stay! Giannis will be thrilled to hear your thanks. We look forward to welcoming you back to Mare Nostrum Santo soon! Kind regards… Show more

    Mare Nostrum Santo
    30 August 2025
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  • Manu79

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review

    Violet Ang Gianny are the best !

  • Rodrigo

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Everything. The location very close to Oia but without The noise and crowds of people of the city, 1 min away from the beach.The facilities, great swimming pool, very nice breakfast and the apartment was really nice and cozy. Violet the owner was into all the details to make our stay comfortable. If you do not have a car, Giannis the hotel driver is the best option for you. Always punctual, willing to help and with a big smile in his face. I would highly recommend it!!

    Nothing . All perfect

    Property response:

    Dear Rodrigo , Thank you so much for your wonderful review and for taking the time to share your experience with us. We are truly happy that you enjoyed our peaceful location near Oia, our facilities, breakfast, and cozy apartment. Your kind words about Violet and Giannis mean a lot to us — we’re lucky to have such dedicated people on our team who genuinely care about our guests. It was a pleasure having you with us, and we would be delighted to welcome you back anytime in the future! Warm regards, Mare Nostrum Santo team

    Dear Rodrigo , Thank you so much for your wonderful review and for taking the time to share your experience with us. We are truly happy that you enjoyed our peaceful location near Oia, our facilities, breakfast, and cozy apartment. Your … Show more

    Mare Nostrum Santo
    29 July 2025
  • Shulan

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    The service is fantastic, especially the reception very helpful and friendly, also the food is delicious.

    Property response:

    Dear Shulan , Thank you so much for your wonderful words! We’re delighted that you enjoyed our service and hospitality — the reception team and all our staff truly appreciate such positive feedback. We’re also glad you loved our food… especially the Greek salad! It will be our pleasure to serve it to you again soon. Best regards, The Mare Nostrum Santo Team

    Dear Shulan , Thank you so much for your wonderful words! We’re delighted that you enjoyed our service and hospitality — the reception team and all our staff truly appreciate such positive feedback. We’re also glad you loved our food… es… Show more

    Mare Nostrum Santo
    29 July 2025
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  • Gracye

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • Felter

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Lovely family friendly hotel , we enjoyed the swimming pools and the roof terrace , the bungalow was comfortable and clean , the staff was extremely helpful, overall great experience, highly recommend. The sunset across the road is spectacular, 5 mins drive from Oia.

  • Ben

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    Very quiet, great people, Gianni and Violet were fantastic, assisted in every way. Wonderful pool, great air conditioning, gianni is a very obliging driver, which is a bonus.!

    N/a

    Property response:

    Dear Ben Thank you so much for your kind words! It was a real pleasure meeting you and we’re very happy to know that you enjoyed the peaceful atmosphere, the pool, and our services. We truly appreciate your feedback and hope to welcome you again soon at Mare Nostrum Santo! Sincerely Mare Nostrum Santo team

    Dear Ben Thank you so much for your kind words! It was a real pleasure meeting you and we’re very happy to know that you enjoyed the peaceful atmosphere, the pool, and our services. We truly appreciate your feedback and hope to welcome yo… Show more

    Mare Nostrum Santo
    16 July 2025
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  • Lu

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    Room is spacious and the entire property is very Santorini feeling!!!

  • Darren

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    It was very relaxing and peaceful, views were amazing, Sunsets were amazing too.

    Lack of hanging space for clothes, which was a very minor problem.

    Property response:

    Dear Guest Thank you so much for your kind words and your perfect rating! It was a real pleasure to host you and make your stay as relaxing and enjoyable as possible. You’ll always be in our hearts, and we hope to welcome you back soon! Warm regards, Mare Nostrum Santo Team

    Dear Guest Thank you so much for your kind words and your perfect rating! It was a real pleasure to host you and make your stay as relaxing and enjoyable as possible. You’ll always be in our hearts, and we hope to welcome you back soon! … Show more

    Mare Nostrum Santo
    12 July 2025
  • Maximilian

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review

    Beautiful property, well kept rooms, and the owners were extremely helpful!

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  • Jeanzy24

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review

    Everything about Mare Nostrum Santo is fabulous! It is a small family run hotel just on the edge of Oia. Violet and Giannis are wonderful hosts and go above and beyond to make you feel welcome. They offer a good breakfast, a beautiful pool, and a very affordable car service to and from Oia and the airport. Also, you can get an uninterrupted view of the beautiful Santorini sunset from the rooftop without the crowds of people. I would not hesitate to stay here again Thank you, Violet and Giannis, for making our stay in Santorini so memorable.

  • Margaret

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review

    Peace, sunsets, staff

    A bit remote

  • Núria

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review
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  • Debra

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review

    nothing

    I cannot put more than 20 photos which is a shame! we have given it a 2 because the aircon worked and we had the basics after cleaning ourselves. extremely poor quality, facilities need updating and cleaning. Complimentary toiletries are very poor and breakfast ingredients are very basic- cheap sliced bread, cheap thin jam, cooked food stale and cheap, pink processed ham, rubber cheese slices. food not replenished until eveything gone so horrid hard eggs. Asked one day for fresh eggs and although they eventually did it, it was hard work and didn't ask again. a 2 slice toaster which took ages and there was a long queue every morning. Breakfast 1 and a half hours only. Kitchen area was poorly equipped and pans/plates etc were dirty. TV very old and didn't work well. Furnishings basic and uncomfortable. Areas around were full of litter. A non-stop busy road runs at the entrance to property. We paid around a 1000€ for a DELUX BUNGALOW- it was supposed to be 4*! Not in anyway delux and not a bugalow. There was a ladder stair to upstairs- very difficult, and you had to go sideways around the bed, banging shins and toes. impossible to take suitcases up stairs without injury so they lived downstairs. Towels hard and small. The safe was lightweight and not fixed so absolutely useless. Dog friendly- accepted but surely not in breakfast room and pool side! Dogs actually in shallow pool. Tyhe jacuzzi was in a small wooden shed! If we'd paid 400€ we would have not been surprised but this was worse than Butlins! Complained 3 times to BOOKING.COM but yet to receive a reply. 2 couples left early because of the poor quality facilities/food.

    Property response:

    Dear Debra , We are sorry your experience did not meet your expectations. However, we must clarify several serious inaccuracies in your review to ensure a fair and truthful representation of your stay. Our breakfast is prepared daily from 07:30 and served from 08:30 to 10:00, using fresh, quality ingredients. Hot items are kept warm in professional heating equipment for health and safety. When you requested fresh eggs, we prepared them immediately. Had you communicated any further preferences, we would have gladly accommodated them — as we always do for all guests. The room you booked is exactly as described, including the internal staircase and layout. The safe was brand new and fully functional. The smart TV was working perfectly, but you seemed unfamiliar with how to operate it. Regarding the air conditioning, we responded promptly and came to assist — the unit was fine, but it had been turned on and off repeatedly, preventing it from starting properly. Housekeeping was allowed to enter your room only twice during your 7-night stay, as you refused access on the remaining days. Despite this, no formal complaint was made at any time during your visit. The toiletries we offer are from the premium Italian brand “Artist Italiani”, not “poor quality” as you claimed. The towels provided are standard hotel size, as is customary in our category. Our pool is large and open-air, and we are a pet-friendly property, clearly stated on our listing. It is normal for guests to have pets with them in the outdoor area, always respectfully. Your claim that “other guests left early due to poor quality” is completely false. All guests during that period — including yourselves — completed their full scheduled stays without reporting major dissatisfaction. In addition, for your birthday, we offered you a complimentary bottle of wine as a kind gesture. Unfortunately, your response was impolite — you told us you didn’t drink it because your wife felt unwell, and when we offered for you to take it with you, you said you had no space in your luggage. Upon arrival, you also expressed frustration about the car rental company you used, complaining about them to us — despite us having no relation to that service. This set the tone for your stay. We also received comments from other guests about your rude behavior towards staff, including during breakfast. From the moment of your arrival, your overall attitude was consistently negative and unkind, with no attempt at communication or cooperation. Not even a simple “good morning” to the staff. Had you shared any of your concerns, we would have made every effort to help. Our team works hard every day with respect and care — and this is reflected in the 700+ positive reviews from guests who truly appreciate our hospitality, cleanliness, and dedication. We wish you the best in your future travels and sincerely hope you find accommodations more suited to your expectations — and your approach. Sincerely, Mare Nostrum Santo – Management

    Dear Debra , We are sorry your experience did not meet your expectations. However, we must clarify several serious inaccuracies in your review to ensure a fair and truthful representation of your stay. Our breakfast is prepared daily from… Show more

    Mare Nostrum Santo
    29 June 2025
  • Rachel

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    The owners were really friendly and were really helpful. They made everything perfect.

    Nothing, it was perfect.

  • Anonymous

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review

    Violet and her husband were wonderful hosts. The property is beautiful and the cottages are great. We had everything we needed right at the property, but it is centrally located to both Fira and Oia.

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  • Chun

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review

    Violet and Giannis are so welcoming and such nice hosts to chat to. Definitely recommend to stay here.

  • Oriol

    Reviewed: 19 June 2025 · Stayed in May 2025

    Verified review

    It is a comphy cottage, with all you may need, including an own kitchen, and a beach nearby

    It was almost all as expected, maybe only the breakfast to improve, as well as the noise of the sun shields went windy

  • Juli_f

    Reviewed: 30 May 2025 · Stayed in May 2025

    Verified review

    Violet & Giannis made our stay super pleasant. The hotel is full of details. The installations are beautiful. Complete breakfast. Great atmosphere. I really want to return!💖

    All great.

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  • Hardenstine

    Reviewed: 30 May 2025 · Stayed in May 2025

    Verified review

    My husband and I really appreciated the owners. They were kind and on top of everything. They truly cared about making sure our stay was great. . LOVED not having the crowds because Mare Nostrum Santo was located outside of OIA. You can take the back road to the airport and stay away from the crazy traffic. Also, their breakfast was fantastic.. What a buffet! Great variety. We looked forward to it every morning. The pool area was kept super clean. Water was refreshing in Mid May. The owner makes a great Mojoto at the pool bar.

    What I didn't like was having a loft bed with a bathroom downstairs. Being in our 60's, climbing up and down the ladder was a bit much.

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