One out of 5 rooms had a very uncomfortable shower with no shower head and no wall in the bath which fludede the whole bathroom. The bath experience in these rooms was very disappointing. Another thing was the payment on the jacuzzi which was also very disappointing considering the high price of the hotel. The pool was very nice, very clean. But both of our children had a harsh reaction in the skin because of the chlorine in the pool, one of them even bled and couldn't go in the pool for the rest of the day. The parking was an issue, there was no parking for our 4 cars. We had to rethink every time we wanted to go out. The small parking lot in the hotel couldn't contain all the cars and had a 15 euro payment per day

The staff was very nice and welcoming, the lifeguard was amazing with the kids and very service aurianted. We loved the boutique feel of the hotel, and the location of the rooms.the rooms were very clean and well organized. The hotel was very generous with water The food was nice and fresh but not enough variated especially for vegans. The hotel is much nicer and exclusive then shown in the Google pictures.

Stayed in August 2025

The staff at the breakfast area are very sullen and unhappy.

Clean Hotel and room,good breakfast, comfortable room and bed, friendly staff, underground carpark, very close to the beach.

Stayed in July 2025

Just a suggestion: to add option with hot water tank for people who would like to drink tea, also would be nice to add that option for evening. Also more halal dish options in the evening would be nice.

I liked that it had everything you needed in a holiday with hotel perks: pool, breakfast and dining, cleaning. Breakfast options are nice. Near the beach. The facilities are clean and staff is friendly. Towels are available in the open. Convenient entrance to the pool from the balcony. Compact room for family of 4.

Stayed in August 2025

Polychrono is just overcrowded and just feels tacky. Fast food everywhere, crowded beaches, people trying to sell you something all the time. There are nice places, restaurants and beaches 15 minutes by car but you need to drive away if you want to have a quality time.

The hotel itself is really nice, rooms are comfortable and everything is clean.

Stayed in August 2025

There is nothing that needs improvement so far.

The breakfast was good and diverse. The location is excellent - within 5-10 minutes walking to the beach and to the numerous restaurants. There is a large underground parking.

Stayed in July 2025

All good

Location

Stayed in July 2025

- nothing I can mention - it was a perfect holiday

- super clean - delicious food - smiling staff - excellent pool - comfy beds and pillows - modern design of the hotel and rooms - 5 mins walk to the beach

Stayed in July 2025

Good location and breakfast, brand new hotel with pool.

Stayed in July 2025

Our stay at this hotel exceeded all our expectations. The hotel is not only beautifully and modernly furnished, but also perfectly maintained - the rooms were cleaned daily and there was absolute cleanliness everywhere. The location is absolutely ideal - a few steps to the sea and the city centre, yet the hotel has a quiet and pleasant atmosphere. The staff were friendly, helpful and professional. We enjoyed delicious and varied food every day. The rooms are well equipped - water and coffee (capsules) were replenished every day, which we really appreciated. Also the fast and stable wifi throughout the hotel was a big plus. Parking in the underground garage is possible (for a fee), which is very convenient. The pool was always clean and pleasant. Overall there was an atmosphere of peace and quiet. We felt at home - or rather better than at home. 😊 Honestly - the best hotel we have ever stayed in.

Stayed in July 2025

Is an extremely busy area but that's not the hotels fault

Pool area lovely, especially the barman who was very fun and friendly but all staff very helpful. Breakfast brilliant.

Stayed in July 2025

The room was near pool mechanic room. There was an annoying noise coming from mechanic room Or the generator. I wanted an extra bed. They confirmed that. After we arrived we saw that it is a sofa. İ did not want it but already paid it.

Rooms are big enough. Pool is very good. Breakfast is perfect.

Stayed in July 2025

We’ve been coming to Greece for 10 years, and this hotel has definitely offered the best value for money so far. The staff is extremely friendly and laid-back, which creates a pleasant and welcoming atmosphere. The location is perfect, cleanliness is impeccable, and the food is very tasty. We will definitely come back!

Stayed in June 2025

Everything was excellent. A wonderful vacation. It met our expectations. Highly recommended. Great variety of food. The rooms were clean. The staff was friendly.

Stayed in June 2025

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Amazing! It exceeded my expectations. Extreamly clean, food is perfect, staff is so kind, the pool is so relaxing and the bar is so nice. 10/10 for sure! Recommending it for perfect vacation, with or without kids.

Stayed in June 2025

Me and my family had an absolutely amazing stay at this hotel! Everything was perfect from start to finish. The staff were incredibly welcoming, friendly, and always ready to help with anything we needed. The room was spotless, comfortable, and — even better than the photos! This hotel should be 5 stars cause it’s amazing. Didn’t disappoint at all. Everything was perfect!

Stayed in June 2025

We had breakfast and dinner included. It was always served nicely, but I would suggest to keep the dishes hot as when you just put it on the plate, it’s hardly warm. Fish was maybe 2-3 times in one week but it wasn’t good. It’s not the food of a 4 star hotel for sure, but they tried their best. The continental Greece seems to be different then Crete for example. So forget the diversity you got somewhere on Greek islands. Still quality was okay, we were never hungry for sure. Beach: it is disaster! It’s dirty, full of people, no place to walk between the sun beds, very loud and water not as beautiful. Good that we had a car and we went to around every single day to a new beach and that was beautiful!

It is very new modern hotel with super nice facilities For example some automatic services in the room, new furniture, everything was very clean! Staff was also very kind and nice. You get the robe, some coffees in the room, wine as a welcome gift, everyday drinking water. We really liked staying there, it’s like a luxury island among that coast mess😅

Stayed in September 2024

THe Dinner the variety of Food whould be a bit more as the Choice is very Limited.

I really dont know where to start, would that be the Room (Cosy, Comfort, Clean, NEW), would that be the Location, would that be the structure it self I mean literrary perfect in every possible way, but what made the perfect stay there even better is the Receptionist Katerina, smiling friendly fast reliable you name it, and also the rest of the Waiters and Watressess, BUT MY NUMBER 1 Employee to my whole FAM is the Life Guard PANTELIS, I mean this guy is something that you barely see these days an Employee who loves his Job and who would give his trully 1000% effort to make your stay so comfort, always smilling, always around when you need something, I mean litterarry he was everything to the HOTEL what ever you need he is there, trying to speak multpile languages perfect in English, I mean litterary all the EE`s are selected as every Hotel should select their EE`s but here in this Hotel the exceeded that like every EE was with an Academy of Tourisam, we had a three nights stay and it was great I mean just Perfectly Great. Thank you MIRROR Hotel Special Thanks to Katerina and Pantelis.

Stayed in September 2024

It would be more convenient if we had a card to access the parking ourselves.

Everything

Stayed in September 2024

The staff was incredible. Heartwarming and welcoming. Always with a smile and ready to help.

Stayed in September 2024

No negative points

All, the hotel is new, clean, near the beach, the staff is great always there to help.

Stayed in September 2024

Very good hotel, clean, food quite monotonous, close to the beach. Amazing receptionist staff, house keepers. Special thanks to the lifeguard Pantelis, who took care of the children, organized games for them, there was no boredom, and also provided a lot of useful information about the region.

Stayed in September 2024

Only downside for me in the hotel is the food. Overall in Greece the food in the hotels is nothing extraordinary but for 4* the breakfast was pretty "budget". E.g. forget about pancakes or juices. It consist of 4 kinds of bakery products, some fruits and usual eggs + ham/cheese/bacon, bad coffee and tea (which was really good BTW) that's all folks :) Dinner looked the same so my suggestions for such great hotel would be - to improve the breakfast and for lunch/dinner -> just go out to some great restaurants in Polychrono and enjoy proper greek cuisine like grilled octopus, shrimps & fish which you will not see in any hotel with dinner included anyway :)

Its the latest hotel in Polychrono and its very good. Rooms are big enough and well designed. Pool is also with nice size and clean. Staff is very friendly. Also underground parking is nice touch (and sadly very rare in Greece, even the shade parking spots are rare so definitely big plus especially for Polychrono!). Overall I don't have anything I didn't like in the room. Also was nice touch the minibar with daily refresh on water / sodas.

Stayed in September 2024

Bit noisy rooms from the street and pool areas

New and clean hotel Helpful and smiling staff

Stayed in September 2024

modest breakfast

nice hotel

Stayed in September 2024