The room unfortunately felt like a cave, with no windows and a very high level of humidity, which made the bed and even the clothes feel damp.

The staff were incredibly kind and helpful, the view from the hotel was beautiful, and its location close to the city made everything very convenient.

Stayed in August 2025

Jacuzzi was leaking which they were prompt to fix.

Location, sunset views , breakfast and friendly staff.. Reception @ Mike was great and the room service guy was superb.. Helped us with luggage from taxi and back. Highly recommended.

Stayed in August 2025

N/a

Perfect location, beautiful sunsets

Stayed in August 2025

view in the morning and sunset

Stayed in July 2025

Felt bad asking fb front desk guys to bring ice

This place is CRAZY COOL!! The views are unreal . E had the honeymoon suite which is WORTH every cent !!!! Everything was beyond our expectations!! We absolutely loved the breakfast BROUGHT to order to your room !!! ( WOW) We just adored every little thing

Stayed in June 2025

Got in the hot tub once but it wasn’t the cleanest so didn’t return. I believe for the price paid more attention to detail and maintenance of the room should be up-kept.

Great location, right in the middle off the hustle once you step out but far enough to feel the tranquility once inside. Great staff very welcoming and friendly. Excellent views. Called down to deal with a window issue and someone was up within 60 seconds literally. We hired a car out (which I highly recommend) and could easily see the whole island and various beaches/hotspots/restaurants during our 3 days.

Stayed in May 2025

Great location, nice staff, gorgeous view

Stayed in May 2025

I had a couple of cleanliness issues but they were promptly taken care of and taken seriously.

First and foremost, the level of service at Nefeles is out of this world. Very personalized from the moment you are met at the taxi to drag your suitcases up the many stairs. So knowledgeable, kind, welcoming and even slightly sarcastic in humour, I can appreciate that. It felt like friends making me feel home. The view is amazing. The breakfast is fantastic. The room so dreamy and unique. I will definitely be back!

Stayed in April 2025

Great views and really helpful staff. Would have given 10 if the hot water came out quicker and the jacuzzi was able to be heated to be warm enough to use. Unfortunately we tried to heat it but remained too cold to use so felt like we paid for something we couldn't use.

Stayed in April 2025

Beautiful facility, helpful staff and lovely breakfast. 15 minutes from Knossos Palace

Stayed in March 2025

The staff!

Stayed in February 2025

The stairs.

The spectacular view.

Stayed in December 2024

Awesome location and views as well as amenities

Stayed in January 2025

Yes

Excellent view

Stayed in October 2024

The breakfast was amazing and eating it on your balcony with the amazing view is an unforgettable experience. The staff are extremely helpful and do very accommodating and friendly. We had a magical time there!

Stayed in January 2025

Lot’s of stairs to climb if you have booked for top floor.

Location

Stayed in November 2024

Bad drainage smell, but you could smell that in other places so not the properties fault

Amazing view and location. Sunsets were stunning and directly in front of you. Staff were fantastic and nothing was too much trouble

Stayed in October 2024

This place was incredible! The rooms are spotless and beautiful. We had incredible views and were upgraded for my 50th birthday. The staff, especially Athena, were amazing and so helpful to us. A beautiful place to stay! Thank you!

Stayed in October 2024

We stayed in the Grand suite, which was amazing and great privacy. Great views and would definitely recommend.Very helpful and professional staff. Thank you.

Stayed in October 2024

Another set of towels would have been lovely as the other ones didn't dry quickly in the room. Another blanket in the room as my husband kept stealing the covers. : )

The room was very clean. We were blown away with the friendliness of the staff, especially the man that met us to bring our bags down, brought us breakfast, answered all of our questions and was so nice. (I'm sorry I don't remember his name!!!!) The breakfast was so delicious! Can we have the recipe for the pancakes????

Stayed in October 2024

View was spectacular. Room was cute but a bit cramped. The balcony with the jacuzzi was an experience of a lifetime.

Stayed in October 2024

There was one of the rooms that had a second floor with no rail on the part open to the Stairs. Room 2, extremely dangerous especially when u think of older people. They need to fix it…it’s a bad accident waiting to happen and is easily resolved

It was clean and quiet, food was great and the service was top notch

Stayed in September 2024

- Hot tob was not that warm compared to other hotels, and hard to enjoy if it's not sunny. But we appreciated the staff increasing the temperature to make it a bit better.

- Amazing location with easy access to Fira stores, restaurants. - Great views from the unit of the town and the water. - Units were clean and modern - Staff were really helpful and friendly towards us

Stayed in August 2024

Small sitting area in the room. The table and two chairs were very small.

Location and view were perfect!

Stayed in August 2024