Reviews of Nefeles Luxury Suites
Main Street, Fira, 84700, Greece
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe location, the property and our suite were amazing. These can only be topped by the outstanding service we received from the staff.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewAmazing views and the pools were beautiful.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe staff were incredibly kind and helpful, the view from the hotel was beautiful, and its location close to the city made everything very convenient.
The room unfortunately felt like a cave, with no windows and a very high level of humidity, which made the bed and even the clothes feel damp.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation, sunset views , breakfast and friendly staff.. Reception @ Mike was great and the room service guy was superb.. Helped us with luggage from taxi and back. Highly recommended.
Jacuzzi was leaking which they were prompt to fix.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewPerfect location, beautiful sunsets
N/a
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewview in the morning and sunset
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewThis place is CRAZY COOL!! The views are unreal . E had the honeymoon suite which is WORTH every cent !!!! Everything was beyond our expectations!! We absolutely loved the breakfast BROUGHT to order to your room !!! ( WOW) We just adored every little thing
Felt bad asking fb front desk guys to bring ice
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewGreat location, right in the middle off the hustle once you step out but far enough to feel the tranquility once inside. Great staff very welcoming and friendly. Excellent views. Called down to deal with a window issue and someone was up within 60 seconds literally. We hired a car out (which I highly recommend) and could easily see the whole island and various beaches/hotspots/restaurants during our 3 days.
Got in the hot tub once but it wasn’t the cleanest so didn’t return. I believe for the price paid more attention to detail and maintenance of the room should be up-kept.
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewGreat location, nice staff, gorgeous view
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewFirst and foremost, the level of service at Nefeles is out of this world. Very personalized from the moment you are met at the taxi to drag your suitcases up the many stairs. So knowledgeable, kind, welcoming and even slightly sarcastic in humour, I can appreciate that. It felt like friends making me feel home. The view is amazing. The breakfast is fantastic. The room so dreamy and unique. I will definitely be back!
I had a couple of cleanliness issues but they were promptly taken care of and taken seriously.
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewGreat views and really helpful staff. Would have given 10 if the hot water came out quicker and the jacuzzi was able to be heated to be warm enough to use. Unfortunately we tried to heat it but remained too cold to use so felt like we paid for something we couldn't use.
Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewthe balcony view is fantastic, but that's about it.the pool water is Luke warm ,if staying in march there's no way you can stay at the balcony enjoying the pool as I expected:(,the wind is crazy and I had non sleep nights because of it and noise that made me afraid it will blow our room away.stuff came to clean the room nice, and breakfast was served in room.maybe I wasn't there at the right time.at least we stayed on the balcony last evening as the wind stopped for a day and was calm .
the smell in the unit was like gross from the toilet ventilation ...shower right next to bed which had same smell...groooosss...I noticed that smell in another hotel in Santorini so its probably normal smell on the island...
Dear Alla, Thank you for your valuable feedback. We’re pleased to hear that you enjoyed the stunning balcony view, although we deeply regret that the weather conditions during your stay impacted your overall experience during your stay with us. Unfortunately, Santorini’s winds can be quite unpredictable, particularly in the off-season, which sometimes limits the ability to fully enjoy the outdoor spaces, including the balcony and private heated pool. We understand how disappointing it must have been to expect a relaxing time by the pool and not be able to use the veranda as you’d hoped. We sincerely apologize for the inconvenience this caused. We always try to ensure our guests have the best experience possible, but sometimes weather conditions are beyond our control. As for the smell you mentioned, we take this matter seriously, and we apologize for any discomfort it caused. While the island’s unique architecture can sometimes lead to ventilation quirks, we will be investigating this issue with our team to ensure this doesn't become a recurring concern. We do appreciate your positive comments about our staff’s cleaning service and breakfast delivery, and we’re glad to know that the final evening provided a calm break from the wind, allowing you to enjoy the veranda and your private pool. Thank you again for your understanding, and we truly hope that you will visit us again when the weather conditions are more favorable, so you can enjoy all that our hotel has to offer. Warmest regards, Dimosthenis Pramatioti Reservation Manager Nefeles Luxury Suites
Dear Alla, Thank you for your valuable feedback. We’re pleased to hear that you enjoyed the stunning balcony view, although we deeply regret that the weather conditions during your stay impacted your overall experience during your stay wit… Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewBeautiful facility, helpful staff and lovely breakfast. 15 minutes from Knossos Palace
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewThe staff!
Reviewed: 5 February 2025 · Stayed in December 2024
Verified reviewThe spectacular view.
The stairs.
Reviewed: 4 February 2025 · Stayed in January 2025
Verified reviewAwesome location and views as well as amenities
Reviewed: 2 February 2025 · Stayed in January 2025
Verified reviewReviewed: 22 January 2025 · Stayed in November 2024
Verified reviewReviewed: 11 January 2025 · Stayed in October 2024
Verified reviewExcellent view
Yes
Reviewed: 1 January 2025 · Stayed in January 2025
Verified reviewThe breakfast was amazing and eating it on your balcony with the amazing view is an unforgettable experience. The staff are extremely helpful and do very accommodating and friendly. We had a magical time there!
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 29 November 2024 · Stayed in November 2024
Verified reviewOne word Amazing! It was the perfect Santorini experience.
Nothing, loved everything!
Reviewed: 19 November 2024 · Stayed in November 2024
Verified reviewLocation
Lot’s of stairs to climb if you have booked for top floor.