All the team are super nice and super helpful. The emplacement it’s the best only few minutes from the center.

Stayed in August 2025

I wouldn’t call this a dislike but I would have loved to see much more options at breakfast.

The welcoming warmth of the staff, the location (just a few minutes walk to a wide selection of restaurants, lounges, bars, clubs etc)

Stayed in July 2025

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We stayed at Neo Suites in Fira for our honeymoon and it was absolutely perfect. The suite was beautiful — very clean, modern, and comfortable, with an amazing sea view and our own private hot tub, which made the experience even more special. Waking up to that view every morning was unforgettable. The location is ideal: close enough to walk to the center of Fira, but still peaceful and quiet. And the staff were all incredibly kind, helpful, and discreet — they made us feel welcome and taken care of from the moment we arrived. It was everything we hoped for in a honeymoon stay. Thank you to the whole team! 💙

Stayed in July 2025

The private pool is great, however because it’s heated you can’t cool down after a hot Santorini day. Bit of a missed opportunity.

Very clean, modern room. Very spacious and on walking distance to center of Fira. Because of the architecture of the building you have a lot of privacy.

Stayed in July 2025

I liked everything. Very good location, clean and cozy. The staff was very nice and helpful (both Maria and Peneloppe). We arrived early in the morning, and they were very nice to arrange for us an earlier check-in. Maria took the time to recommend the best restaurants and things to do. The catamaran cruise at sunset was magnificent!

Stayed in July 2025

No big main/communal pool area

Property was close to everything in Fira, was very clean, nice and private, own pool made it feel really luxury, cleaning service was great, staff so friendly and approachable and easily contactable, breakfast had enough options, had a great stay and would recommend!

Stayed in June 2025

Stuff was helpful and friendly

Stayed in June 2025

The room itself was quite small especially with two suitcases but bathroom was sizeable

Ladies who worked there were incredibly helpful, room was cleaned and pool was cleaned everyday!

Stayed in June 2025

The pool was not ideally situated - as you could not recline in the sun .

Property was spotless , staff were friendly yet professional and very helpful . Property was central to the town , bus and attractions.

Stayed in June 2025

A lot of Stairs

Hotel staff Maria, Penelope are amazing and go above and beyond for you. Heated plunge pool was very nice with nice view. Breakfast was very good!

Stayed in June 2025

Rooms lacking the quality of a 4 star.

Maria the assistant Manager was extremely helpful and professional.

Stayed in June 2025

Neo Suites lovely place to stay,very friendly staff, nice breakfast and very good location.

Stayed in May 2025

The location was breathtaking, but our experience was not as private as expected. Despite booking a Sea View with Full Privacy, we found that other guests could see us in the jacuzzi, and we could see them as well.

The location was stunning, the staff was incredibly welcoming, and the breakfast offered a wide variety of delicious options. Fira Square was just a convenient five-minute walk away, making it easily accessible for exploring.

Stayed in June 2025

A mirror in the bedroom/living space as only one in the bathroom

Fabulous breakfast and great location

Stayed in June 2025

I will start by saying that Maria and Penelope who runs the place are the best employees we’ve ever seen, helpful, joyful, and the nicest! Just what you need for a good holiday! The hotel is small but private and each room has its own space. The rooms are very clean, the pool gets clean everyday. The location in our opinion is better than staying inside the crowded streets of Fira Oia and it’s just a 3 minute walk from Fira Main Street, not too long drive to the beach or any other place in the island! 10/10

Stayed in June 2025

Absolutely amazing hotel! Staff was super kind, even made us breakfast for the following morning as we had an early ferry! Will definitely be back here to stay! Highly recommend!

Stayed in May 2025

Need More options for the breakfast

I like most things about it

Stayed in May 2025

We had a wonderful stay at Neo Suites Hotel! The room was modern, clean, and very comfortable. The staff were incredibly welcoming and helpful throughout our stay. Great location and peaceful atmosphere—highly recommended for a relaxing vacation.

Stayed in May 2025

N/a

The property was very modern but thoughtful design. The private pools and unique rooms made the stay extra special. Location was great for everything we needed to do and our room felt very private. Maria the host was very welcoming and contactable whenever needed. She went above and beyond to make sure we had a great stay. We would definitely come back!

Stayed in May 2025

We got a lovely room with a huge window overlooking the white houses and the sunrise, and we enjoyed every moment of our stay in Neo Suites. Penelope helped us with booking a rental car for 1 day, a representative met us at reception next morning and we paid 40€ for 24 hours and left the car keys with Penelope when we were finished with the car. She also recommended some restaurants and we visited “Penelope’s restaurant” while we had a rental car, which turned out to be outstanding! It was a pleasure to be staying in this beautiful accomodation which reminded us of Wes Anderson films, and the breakfast was great. We were visiting Santorini in low season and they offered us breakafst in bed, which suited us 100%.

Stayed in December 2024

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Everything was stunning! Very very friendly and helpful staff. Room was amazing, very clean and with a beautiful sea view. Plunge pool was clean and comfortable. The staff booked us really good excursion. I also booked a massage, really revitalizing! Breakfast was delicious.

Stayed in October 2024

The view around hotel

Lots of options for breakfast and tasty

Stayed in October 2024

Nothing to say

The property is well maintained and wonderful

Stayed in October 2024

Assistance from Penelope before our trip was great. Staff did a great job upon our arrival offering a welcome drink while explaining things about our stay. Helped with dining suggestions and arranging transfers. Breakfast buffet was nice way to start day. Location nice for sunset viewing.

Stayed in October 2024