Reviews of Neo Suites
36.4182022,25.4353716, Fira, 84700, Greece
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation is perfect 5 min walk to bus station and 5 min to centre
The pool is smaller than the photos
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewBeautiful rooms, awesome staff and delicious breakfest.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewAll the team are super nice and super helpful. The emplacement it’s the best only few minutes from the center.
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe welcoming warmth of the staff, the location (just a few minutes walk to a wide selection of restaurants, lounges, bars, clubs etc)
I wouldn’t call this a dislike but I would have loved to see much more options at breakfast.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewWe stayed at Neo Suites in Fira for our honeymoon and it was absolutely perfect. The suite was beautiful — very clean, modern, and comfortable, with an amazing sea view and our own private hot tub, which made the experience even more special. Waking up to that view every morning was unforgettable. The location is ideal: close enough to walk to the center of Fira, but still peaceful and quiet. And the staff were all incredibly kind, helpful, and discreet — they made us feel welcome and taken care of from the moment we arrived. It was everything we hoped for in a honeymoon stay. Thank you to the whole team! 💙
.
Dear guest, We are glad you chose our accomodation for yous honeymoonand we are glad we were able to make it special for you! Thank you so much for your kind review, we are happy you enjoyed your honeymoon here with us. We are thrilled you found our staff helpful,kind and descret. We will pass along your kind words to our staff members. We will be happy to welcome you back again soon! Best regards, Neo Suites team
Dear guest, We are glad you chose our accomodation for yous honeymoonand we are glad we were able to make it special for you! Thank you so much for your kind review, we are happy you enjoyed your honeymoon here with us. We are thrilled you … Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewVery clean, modern room. Very spacious and on walking distance to center of Fira. Because of the architecture of the building you have a lot of privacy.
The private pool is great, however because it’s heated you can’t cool down after a hot Santorini day. Bit of a missed opportunity.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewI liked everything. Very good location, clean and cozy. The staff was very nice and helpful (both Maria and Peneloppe). We arrived early in the morning, and they were very nice to arrange for us an earlier check-in. Maria took the time to recommend the best restaurants and things to do. The catamaran cruise at sunset was magnificent!
Dear guest, Thank you so much for your wonderful review!We are glad to hear you enjoyed our hospitality and found our staff nice and helpful.We will pass along your kind words to our staff members. We will be happy to have you back again soon. Kind regards, Neo Suites team
Dear guest, Thank you so much for your wonderful review!We are glad to hear you enjoyed our hospitality and found our staff nice and helpful.We will pass along your kind words to our staff members. We will be happy to have you back again s… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewProperty was close to everything in Fira, was very clean, nice and private, own pool made it feel really luxury, cleaning service was great, staff so friendly and approachable and easily contactable, breakfast had enough options, had a great stay and would recommend!
No big main/communal pool area
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewStuff was helpful and friendly
Dear guest, Thank you for your kind words!We are glad you found our staff members helpful and friendly and we will make sure to inform them of your kind words. We will be happy to welcome you back soon! Kind regards, Neo Suites team
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewLadies who worked there were incredibly helpful, room was cleaned and pool was cleaned everyday!
The room itself was quite small especially with two suitcases but bathroom was sizeable
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewProperty was spotless , staff were friendly yet professional and very helpful . Property was central to the town , bus and attractions.
The pool was not ideally situated - as you could not recline in the sun .
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewHotel staff Maria, Penelope are amazing and go above and beyond for you. Heated plunge pool was very nice with nice view. Breakfast was very good!
A lot of Stairs
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewMaria the assistant Manager was extremely helpful and professional.
Rooms lacking the quality of a 4 star.
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in May 2025
Verified reviewNeo Suites lovely place to stay,very friendly staff, nice breakfast and very good location.
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThe location was stunning, the staff was incredibly welcoming, and the breakfast offered a wide variety of delicious options. Fira Square was just a convenient five-minute walk away, making it easily accessible for exploring.
The location was breathtaking, but our experience was not as private as expected. Despite booking a Sea View with Full Privacy, we found that other guests could see us in the jacuzzi, and we could see them as well.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewFabulous breakfast and great location
A mirror in the bedroom/living space as only one in the bathroom
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewI will start by saying that Maria and Penelope who runs the place are the best employees we’ve ever seen, helpful, joyful, and the nicest! Just what you need for a good holiday! The hotel is small but private and each room has its own space. The rooms are very clean, the pool gets clean everyday. The location in our opinion is better than staying inside the crowded streets of Fira Oia and it’s just a 3 minute walk from Fira Main Street, not too long drive to the beach or any other place in the island! 10/10