Reviews of No 15 Ermou Hotel 5 stars
15 Ermou, Thessaloniki, 54624, Greece
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewstaff were great
shower was very good, but water accumulated rapidly on the shower plate and spilled over
Dear guest, First of all we would like to thank you for your preference towards No15 Ermou Hotel and for your feedback. We will take into account all the above that you have already mentioned for. It will be our pleasure to accommodate you again soon. Kind Regards, Reservations Department
Dear guest, First of all we would like to thank you for your preference towards No15 Ermou Hotel and for your feedback. We will take into account all the above that you have already mentioned for. It will be our pleasure to accommodate you … Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewExcellent location and the staff were well trained and always friendly
The hotel, staff and experience were very good. To find parking is a full-time mission
Dear guest, First of all we would like to thank you for your preference towards No15 Ermou Hotel and for your feedback. Unfortunately, we do not have a parking space, because our hotel is located in the heart of the city centre. However, we cooperate with a parking lot, which can assist our guests (with an additional charge). We hope to welcoming you back again soon. Kind Regards, Reservations Department
Dear guest, First of all we would like to thank you for your preference towards No15 Ermou Hotel and for your feedback. Unfortunately, we do not have a parking space, because our hotel is located in the heart of the city centre. However, we… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewwonderful location, in the heart of the city, staff super helpful for any need, a gym, a spa, it was really a wonderful stay and I will surely return
Dear guest, First of all we would like to thank you for your preference towards No15 Ermou Hotel and for your feedback. We are so glad that you were satisfied from our hotel services and staff. It will be our pleasure to accommodate you again soon. Kind Regards, Reservations Department
Dear guest, First of all we would like to thank you for your preference towards No15 Ermou Hotel and for your feedback. We are so glad that you were satisfied from our hotel services and staff. It will be our pleasure to accommodate you aga… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewThe location of this hotel is about the only accurate description/promise it carries. It is quite centrally located with ease of access to amenities & shopping.
This is not a 5 start hotel. If it once was, then, it has long since fallen from grace! 1. Hotel & room just too tiny - concierge area, rooms, the entire entity is just way too tiny. 2. Battle of the ice: we had to present a legal argument, and had to insist on escalation to management just to get ice at this hotel, and that in the midst of a heatwave - a supposed 5 star hotel with 24 hour concierge - gave us ice on our 1st request, then refused thereafter. 3. Bad & unprofessional attitudes - Gossipy Staff: After the ice incident, we heard the staff saying "With the amount of money they pay to this hotel, they shouldn't be asking for ice". This was deliberately said when we were within earshot of these words. They obviously wanted to make a statement. Not something to be anticipated from a 5 star hotel. And especially not stinginess with ice! With such attitudes, WE MOVED OUT of this hotel and checked ourselves into a real 5 star hotel. Summation: 3 star hotels we have stayed at are way better than this supposed 5 star hotel.
Dear guest, First of all we would like to thank you for your preference towards No15 Ermou Hotel and for your feedback. We sincerely apologise for the inconvenience. We will take into account all of the above that you have already mentioned and of course our administrative department will be informed immediately. Kind Regards, Reservations Department
Dear guest, First of all we would like to thank you for your preference towards No15 Ermou Hotel and for your feedback. We sincerely apologise for the inconvenience. We will take into account all of the above that you have already mentioned… Show more
Reviewed: 26 August 2025 · Stayed in June 2025
Verified reviewPerfect location and very nice new hotel with all necessary amenities.
Dear guest, First of all we would like to thank you for your preference towards No15 Ermou Hotel and for your feedback. It will be our pleasure to accommodate you again soon. Kind Regards, Reservations Department
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe location was fantastic, the room great and the staff helpful and attentive
Dear guest, First of all we would like to thank you for your preference towards No15 Ermou Hotel and for your feedback. We are so glad that you were satisfied from our hotel services and staff. It will be our pleasure to accommodate you again soon. Kind Regards, Reservations Department
Dear guest, First of all we would like to thank you for your preference towards No15 Ermou Hotel and for your feedback. We are so glad that you were satisfied from our hotel services and staff. It will be our pleasure to accommodate you aga… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewVery good services, amazing breakfast, very clean room.
Dear guest, First of all we would like to thank you for your preference towards No15 Ermou Hotel and for your feedback. We are so glad that you enjoyed your entire stay. It will be our pleasure to accommodate you again soon. Kind Regards, Reservations Department
Dear guest, First of all we would like to thank you for your preference towards No15 Ermou Hotel and for your feedback. We are so glad that you enjoyed your entire stay. It will be our pleasure to accommodate you again soon. Kind Regards, R… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewEverything was great 👍 👌. Perfect. Staff was friendly and helpful. Great location . Would definitely recommend.
Dear guest, First of all we would like to thank you for your preference towards No15 Ermou Hotel and for your feedback. We are so glad that you were satisfied from our hotel services and staff. It will be our pleasure to accommodate you again soon. Kind Regards, Reservations Department
Dear guest, First of all we would like to thank you for your preference towards No15 Ermou Hotel and for your feedback. We are so glad that you were satisfied from our hotel services and staff. It will be our pleasure to accommodate you aga… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in June 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewEverything looks new and clean, the location is great and the bathroom is perfect i recommend it for sure
Just a small cockroach in the bathroom but its okay nothing very serious
Dear guest, First of all we would like to thank you for your preference towards No15 Ermou Hotel and for your feedback. We sincerely apologize for the inconvenience. It is really strange that you found a cockroach in the bathroom. It would be preferable to informed our reception department about the above issue. It will be our pleasure to accommodate you again soon. Kind Regards, Reservations Department
Dear guest, First of all we would like to thank you for your preference towards No15 Ermou Hotel and for your feedback. We sincerely apologize for the inconvenience. It is really strange that you found a cockroach in the bathroom. It would … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in June 2025
Verified review