Recensioni su NYX Esperia Palace Hotel Athens by Leonardo Hotels 5 stelle

Dear Alessandro, We appreciate that you took the time to share your experience with us. We are delighted to hear that you and your family enjoyed our prime location, exceptional views, excellent amenities, and the kindness of our staff. Maintaining high standards of cleanliness is a priority for us, so it is gratifying to know this contributed positively to your stay. We appreciate your constructive feedback regarding the size of the breakfast area. We understand that space can be limited during busy periods and are continuously exploring ways to enhance the comfort and experience for all our guests during breakfast service. Lastly, we hope our vibrant art installations and rooftop pool added that extra spark to your Athenian adventure. The panoramic cityscape from our 10th floor remains unforgettable, doesn’t it? Thank you again for your feedback; we hope you will return for a more enjoyable stay. Kind regards, Takis Skondrogiannis, Operations Manager

Dear Alessandro, We appreciate that you took the time to share your experience with us. We are delighted to hear that you and your family enjoyed our prime location, exceptional views, excellent amenities, and the kindness of our staff. M… Mostra altro

Dear Massimiliano, Thank you for taking the time to share your detailed feedback about your stay with us. We regret that aspects of your experience did not align with the high standards we strive to maintain. Please accept our sincere apologies for the housekeeping oversight you encountered, as well as any disappointment regarding the restaurant quality. We have already shared your comments with the respective teams to ensure improvements are made. Regarding the music, we would like to kindly note that it is an integral part of the NYX Hotels concept, designed to create a vibrant and contemporary atmosphere throughout the property. However, we understand that preferences may vary, and we are sorry if this element felt overwhelming during your stay. Guest satisfaction remains our highest priority, and we are committed to addressing your concerns to enhance the experience for future visits. Best regards, Takis Skondrogiannis, Operations Manager

Dear Massimiliano, Thank you for taking the time to share your detailed feedback about your stay with us. We regret that aspects of your experience did not align with the high standards we strive to maintain. Please accept our sincere apo… Mostra altro

Dear Aristotele, Thank you for your kind and detailed review following your recent stay with us at NYX Hotel Athens. We are truly delighted to read that you enjoyed your experience and that so many aspects of your stay met, and even exceeded your expectations. It is especially gratifying to know that our central location, the attentiveness and friendliness of our team, the cleanliness of your room, and the quality and variety of our breakfast contributed positively to your visit. We are also pleased that you appreciated the panoramic views from our rooftop restaurant, as well as the availability of on-site amenities such as the spa, swimming pool, and monitored parking. We also sincerely appreciate your balanced feedback regarding the parking arrangement and the sound levels from the rooftop. While we are glad to hear that the music did not significantly impact your rest and is reduced after midnight, we will continue to review such comments carefully to ensure the comfort of all our guests. It was a pleasure to have you with us, and we look forward to welcoming you back to NYX Hotel Athens in the near future. Best regards, Takis Skondrogiannis, Operations Manager

Dear Aristotele, Thank you for your kind and detailed review following your recent stay with us at NYX Hotel Athens. We are truly delighted to read that you enjoyed your experience and that so many aspects of your stay met, and even excee… Mostra altro

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are sincerely pleased to know that you appreciated the quality of our facilities, the attentiveness and flexibility of our staff, and the excellence of our culinary offerings. We are also glad that you enjoyed the services provided at our spa, and we will be sure to pass along your kind compliments to Assimina and the rest of the wellness team. Guest satisfaction is our highest priority, and it is always gratifying to hear that our efforts have contributed to a positive experience. We would, however, like to take this opportunity to address your concern regarding the rooftop infinity pool. Please allow us to clarify that access to the pool is strictly reserved for registered guests of the hotel. It is not open to the general public or to non-resident visitors at any time. We understand your disappointment and sincerely regret that your experience at the pool did not meet your expectations due to overcrowding and an ambiance that was not in keeping with the tranquil environment we strive to maintain. We are grateful for your constructive comments and hope to have the opportunity to welcome you again for a more relaxing and seamless experience. Best regards, Takis Skondrogiannis, Operations Manager

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are sincerely pleased to know that you appreciated the quality of our facilities, the attentiveness and flexibility of our staff, and … Mostra altro

Dear Silvia, We are truly grateful for your wonderful feedback. Your perfect rating fills us with immense joy and validates our commitment to delivering exceptional hospitality in every aspect of your stay. We hope you had the chance to experience our stunning rooftop views of the Acropolis during your visit, creating unforgettable moments in the heart of Athens. We look forward to welcoming you back for another perfect stay. Best wishes, Takis Skondrogiannis, Operations Manager

Dear Silvia, We are truly grateful for your wonderful feedback. Your perfect rating fills us with immense joy and validates our commitment to delivering exceptional hospitality in every aspect of your stay. We hope you had the chance to e… Mostra altro

Dear Gianni, Thank you for taking the time to share your detailed feedback about your stay with us. We are delighted that you appreciated our modern design and spotless accommodations. Our dedicated housekeeping team works diligently to maintain the highest standards of cleanliness throughout the property. Regarding our rooftop pool, it is designed as a relaxation spot where guests can unwind while enjoying panoramic views of the Acropolis and Lycabettus Hill. For those seeking a more traditional swimming experience, our indoor pool on the lower level offers a perfect alternative. Finally, we are pleased that you found our staff attentive, facilities excellent and enjoyed the outstanding comfort of our rooms. Our central location in the heart of Athens, just steps away from Syntagma Square, makes us an ideal base for exploring the city's attractions. We look forward to welcoming you back for another memorable stay. Best regards, Takis Skondrogiannis, Operations Manager

Dear Gianni, Thank you for taking the time to share your detailed feedback about your stay with us. We are delighted that you appreciated our modern design and spotless accommodations. Our dedicated housekeeping team works diligently to m… Mostra altro

Dear Giovanna, We would like to thank you for this review about your recent experience in our hotel. We're thrilled to hear that your interactions with our team and the pristine condition of our hotel added to the enjoyment of your stay. Nonetheless, we apologize for the inconvenience caused by the adjusted breakfast hours on the ground floor. We understand the importance of a leisurely breakfast, especially on the last day of your visit. Finally, it is wonderful that you found comfort in your accommodations, allowing you to relax and feel at ease during your time with us. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Takis Skondrogiannis, Operations Manager

Dear Giovanna, We would like to thank you for this review about your recent experience in our hotel. We're thrilled to hear that your interactions with our team and the pristine condition of our hotel added to the enjoyment of your stay.… Mostra altro

Dear Simone, Thank you very much for your kind review. We are truly thrilled that your stay at NYX Esperia Palace Hotel Athens left such a wonderful impression on you. We are delighted that you enjoyed our efficient team, the splendor of our hotel, the variety of services available, and the high quality of our breakfast offerings. It is always our pleasure to provide an exceptional experience through our dedicated staff, luxurious amenities, and culinary delights. It would be a pleasure to welcome you back. Best wishes, Takis Skondrogiannis, Operations Manager

Dear Simone, Thank you very much for your kind review. We are truly thrilled that your stay at NYX Esperia Palace Hotel Athens left such a wonderful impression on you. We are delighted that you enjoyed our efficient team, the splen… Mostra altro

Dear Virginia, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that your stay with us left a positive impression. We are delighted that you enjoyed the cleanliness, room size, and the modern amenities we provide. Our goal is to offer an urban sanctuary that combines luxury with cutting-edge technology, and your recognition of these efforts is highly appreciated. Nonetheless, we regret to hear about your experience with the shower. Our design philosophy aims to blend style with functionality, and it seems we have fallen short in this aspect. Please accept our sincere apologies for any inconvenience this may have caused. Finally, it is wonderful that our hotel's prime location and the breathtaking views of the Parthenon contributed positively to your stay. Waking up to such inspiring vistas is truly an experience we are proud to offer our guests. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Takis Skondrogiannis, Operations Manager

Dear Virginia, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that your stay with us left a positive impression. We are delighted that you enjoyed the cleanliness, room size… Mostra altro

Dear Daniele, Thank you very much for your kind review. It is truly rewarding for us to know that your stay was pleasurable and met your expectations. We are delighted that you enjoyed our comprehensive facilities, the comfort of our accommodations, and the attentiveness of our staff. Your remarks about the cleanliness of our hotel and the value we provide are especially appreciated, assuring us that our efforts to deliver outstanding service are resonating with our guests. Moreover, it is great that you loved our hotel's central location, conveniently placed near Athens' most cherished attractions and vibrant cultural scene. It would be a pleasure to welcome you back. Best wishes, Takis Skondrogiannis, Operations Manager

Dear Daniele, Thank you very much for your kind review. It is truly rewarding for us to know that your stay was pleasurable and met your expectations. We are delighted that you enjoyed our comprehensive facilities, the comfort of o… Mostra altro