Quiet area, close to (8 minutes walk) restaurants and bus stops, buses can take you all around the island just for €2 pp. Good breakfast with everything you want. Strong wi-fi all around the hotel area including swimming pool A nice swimming pool and bar with something to eat too, all the staff were lovely and very helpful,we spent 7 days holiday here it was great, off to France now

Stayed in August 2025

We wished we had organised a late checkout as there was no shower around the pool for when we got dressed to travel home! We will remember for next time :-)

This hotel was absolutely amazing! The reception staff were incredibly helpful and couldn’t do enough for you. The hotel was clean and so comfortable! The breakfast was superb and the lady behind the bar was absolutely brilliant - her frozen strawberry mocktails went down a treat with our kids! Location was perfect for us, very short bus ride away from centre of Fira and bus service was very regular and easy (again thanks to the help from the reception staff). Thank you so much for such a lovely stay! We wish we stayed longer!

Stayed in July 2025

-

Super friendly staff, big room, really clean, nice pool and view!!! Everything perfect!

Stayed in July 2025

overall as expected.

Good breakfast, excellent staff, very clean and comfortable. location in the middle of the island is perfect to explore the island easily.

Stayed in July 2025

Nothing to say.

This place and service of the staff is awesome. From the first experience at the reception till you leave.. Hotel is very modern and stylish. Rooms were spacious, comfortable and overall beautifully designed! Super clean and they do cleaning service daily! Pool area is perfect! You can fully enjoy the day by the pool on comfortable sunbeds. Also pool bar is open daily with all the drinks you may need. But what we really liked the most was the professional approach of the statf. They were just great, very friendly and always ready to help if you need anything! We received pretty good recommendations what to visit, where to eat from the girls at the reception - tried all of them😁 and we had the best experiences! Breakfast was fantastic - everyday you can choose different varieties and you eat in the very nice area near the pool with nice views! Overall the best stay! Perfect location - close to everything we wanted to see - we used car, but i believe you can even walk to Fira and it’s not that far.. By the car everything is like 15-20 minutes drive. Parking place at the hotel! Thank you for your great job! Would love to come here again!

Stayed in July 2025

This is a very modern hotel with basic amenities. You have every equipment you need here to have a wonderful and comfortable stay. The private jacuzzi and the main pool is so clean, and the cleaners do a fine job to maintain the cleanliness of the rooms.The staff members are courteous and highly efficient.

Stayed in June 2025

No complaints

Friendly professional staff always ready to help. Property is new with beautifully designed, specious room. Great pool area with bar.

Stayed in April 2025

From the moment we arrived, the staff made us feel genuinely welcomed and cared for. Every interaction from the front desk to the breakfast and bar team was warm, professional, and thoughtful. Check-in was smooth and efficient, with the receptionist not only explaining the hotel amenities clearly but also offering personal recommendations for local dining and attractions. Throughout our stay, they went above and beyond, helping us secure last-minute reservations. What stood out most was the consistency in service. Every staff member we encountered greeted us with a smile, and no request ever felt like an inconvenience. The housekeeping team was equally impressive rooms were spotless and always refreshed at just the right times, without feeling intrusive. This level of attention and genuine hospitality turned a great trip into an unforgettable one. It’s a beautiful property, but it’s the incredible staff that truly make it shine. We can’t wait to return!

From the moment we arrived, the staff made us feel genuinely welcomed and cared for. Every interaction from the front desk to the breakfast and bar team was warm, professional, and thoughtful. Check-in was smooth and efficient, with the receptionist not only explaining the hotel amenities clearly but also offering personal recommendations for local dining and attractions. Throughout our stay, they went above and beyond, helping us secure last-minute reservations. What stood out most was the consistency in service. Every staff member we encountered greeted us with a smile, and no request ever felt like an inconvenience. The housekeeping team was equally impressive rooms were spotless and always refreshed at just the right times, without feeling intrusive. This level of attention and genuine hospitality turned a great trip into an unforgettable one. It’s a beautiful property, but it’s the incredible staff that truly make it shine. We can’t wait to return!

Stayed in April 2025

The hotel staff and amenities were amazing. The hotel staff was very friendly and always tried to ensure we had everything we needed. The breakfast service was absolutely amazing, the gentleman always gave us ideas where to go and was pleasure to chat with. The bar service was great, we had some amazing cocktails while laying at the comfortable beach chairs enjoying the sun. Cleaners ensure we always had clean towels and our room looked spotless.

Stayed in April 2025

We only stayed one night, I wish we had booked longer!

The hotel was gorgeous and finished to such a high spec I was amazed we got it for the price we did. The staff are what really made the stay a 10/10 both Denisa and Victoria went above and beyond to make our stay the best. I wished we had stayed longer! We told them our time limit and budget and they recommend several things we could do in that time, we managed to do them all and under budget. I even had a query about stamps and postcards which they not only answered, but solved by obtaining the stamps and posting them for me. Honestly, greek hospitality is something else. This will be a repeat booking for me for years to come, I can't recommend it enough.

Stayed in April 2025

All very good

Everything was very tidy and excellent. I loved the hotel. It was very quiet and clean.

Stayed in October 2024

NOTHING!

Beautiful facilities! Room was big and spacious! Pool was stunning. Could not fault a single thing!

Stayed in October 2024

No complaints

Everything was perfect One of the cleanest places we have ever stayed at

Stayed in October 2024

Nothing at all

Superb personal service - spotlessly clean fabulous rooms and pool and a short walk into the village to bars and restaurants

Stayed in October 2024

Very modern, new, clean and comfortable! Very good room and pool area! The staff was extremely kind, specially Maria from the reception! Gave us very good tips and booked all the best restaurants and tours for us.

Stayed in October 2024

Nothing

We had a beautiful, comfy room with a huge private deck and hottub. The view of Fira was lovely, especially at night. The breakfast was one of the best that we have had.....a huge selection of food. The property and room were immaculate. The staff were fantastic.....so friendly and helpful. We would definitely recommend Onyx Hotel & Suites!

Stayed in October 2024

Nothing

Very friendly and helpful staff. Good breakfast, great showers, big bed, very quiet location and stunning building and pool.

Stayed in October 2024

Only minor negative point was the rain shower head in our room was clogged quite badly - it likely needed a good decalcification. Other than that, we hated that we'd only booked for 3 nights ;)

Very nice hotel! We were met by Maria at the reception desk who went over and above to explain about the hotel, amenities, and things to see and do on Santorini. She even helped us book an afternoon catamaran cruise for the next day :) Our room was very spacious, with a large separate sitting area - way bigger than expected! Great pool area with lounge chairs, and bar with both drinks and light snack food options. Excellent breakfast! Very good location - only a couple of minutes from Fira.

Stayed in September 2024

There should be a shower next to the swimming pool.

Stayed in September 2024

Nothing

Helpfull, friendly and enthousiastic staff. Small size of the hotel.

Stayed in August 2024

The fact I could not stay any longer.

The Hotel was amazing - a real slice of luxury on my trip, although it was only a brief stay this time, the receptionist Denisa, with her welcoming and friendly personality made sure it was a very memorable stay. As did all the staff. The hotel itself is very beautiful and well put together, the rooms are gorgeous and a pleasure to stay in, together with a very comfy bed. I was lucky enough to have a hot tub on my balcony overlooking the pool/breakfast area, also with a fantastic view over the island. Everything was very nice and clean and maintained to the highest of standards. I look forward to hopefully coming again very soon for a longer stay. Kindest Regards, William.

Stayed in August 2024

It would have been nice to have more variety of snacks at the pool bar, but even so, what was offered was delicious!

Maria was a lovely welcome host and so knowledgable about all of the best places to visit on the island. The hotel was beautiful and in a good location, only about a 10 minute ATV ride down to Fira town. The room was clean, all of the staff were friendly and the general atmosphere was welcoming. The bed was the best we stayed in, during our whole 12 day trip to Greece! Our flight home was in the evening on the last day, and the staff let us stay by the pool until it was time to go. We would definitely come again!

Stayed in July 2024

The hotel is located in the quiet area of ​​Karterados, 5 minutes by car from Fira. Maria at the reception, welcomed us with a smile and gave us information about restaurants and activities. She also made us a reservation at a great restaurant in Pyrgos and arranged for us to have perhaps the best table to watch the sunset. Denisa, the other girl at the reception, also very, very helpful ❤️ The room was spacious enough for 4 people and spotlessly clean. The pool area was clean and quiet, ideal for relaxing. The pool is open until eight so you can see the sunset as you swim. Litsa at the bar is a bonus for the hotel. Always cheerful and willing to help. Litsa, we missed the margaritas :) If you rent a car, there is a comfortable parking space right outside the hotel. You made our stay in santorini even more magical and wonderful ❤️

Stayed in August 2024

Air con was a little loud.

Beautiful accommodation, we stayed in a suite room with a hot tube and it was fantastic. The property is a little out of Fira, could probably walk but we visited in August so it was too hot. However staff were great and booked taxis or offered us advice. Would stay here again if I returned to Santorini.

Stayed in August 2024