Reviews of Palm Island Suites

Staff were great & breakfast was ok

Room was very basic for the standard. Pictures were over glorified. Felt more like a 3 star. No wardrobe, no security safe, little storage, no coffee making facilities (although one was given on the last day). Breakfast requests (additional bread etc) was stopped 30 mins before the end of breakfast.

Facilities

We booked a double bedroom suite, meaning 2 beds in a bigger room. The staff decided that we will be getting a single room (so 1 bed only) and disregarding the price difference. We were 4, and they only wanted us to have space for 2. They did that with multiple people, we were all at the reception at the same time complaining. The staff was so rude about it.

It was a very comfortable stay! The location was near Fira and Oia. We would recommend!

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The room with pool was excellent in size, quality and cleanliness. The staff were exceptional! So very relaxing and for a new hotel the grounds were mature and beautiful.

The only downside for me is that any 5* hotel and especially with a private pool there should be bathrobes in the room and there wasn't. Also due to the location (which we didn't mind at all) it would be good even if just a couple nights a week the restaurant opened later than 6pm as menu and food was wonderful from it.

For more foto an videos go @carolinaaaaaa26. Seventh time in Santorini, first time in this resort. It is a new resort opened in 2023 or 2024 (we have not seen it before). An excellent resort with excellent feng shui energy. Very friendly staff. Very good price-quality ratio (cc. €250/night for a room with a private pool). Resort is located on the east side of the island (Opposite the volcano) so that it has the sun from morning to cc. 16-17h (which is ok) resort is a little out of the way and needs its own means of transport (several rent-a-cars can be rented directly at the airport). The distance is cc. 15 min. from the airport and cc. 10 min. drive to Imerovigli. The resort has free parking. The reception is open until 11 pm, but they have a phone number where they can be reached 24 hours a day. The pool bar is open until 18:00h and offers enough dishes for lunch (it is a bar and not a restaurant, so the dishes are also suitable for that). I can only praise them for the first season of operation. Keep it up Palm Island Suites 👍

Aperolspritz (€14) a bit too expensive for this location. In Thira at a top location, you will pay 10-16€ for it, in Italy cc. 6-10 €, and in Monte Carlo at Cafe' de Paris you will pay 22 € for it.

Firstly, when we arrived we were offered welcome drink and taken to our suite. Room was beautifully located near a cliff which just added to private atmosphere we were looking for. We booked junior suite with a private pool which just had perfect temperature for nice hot weather we were lucky to have. Room was always clean and towels, coffee pods, and water were daily restocked by lovely women named Maria. When comes to breakfast there is a lot to satisfy everyone (fresh pastries, coffee, juice, variety of eggs, and Greek yoghurt with fruit). The location is perfect if you are looking for an escape from busy crowds and city - peaceful quite and breathtaking sea view is must (and we did not mind to take 10 mins drive to city if we needed a change of scenery).

There is nothing we didn’t like apart we wish we could have stayed longer! 😊

Lovely room, lovely place, staff were brilliant excellent breakfast, only down side miles away from anywhere. We didn't hire a car so was €30 each way for an evening out. No shops, bars, and restaurants (after site closed at 6pm)

Nothing nearby , No safety deposit box

Staff very kind and helpfull, suggested an excellent boat excursion. For 10 nights and for my family of four we've choosen a suite with 2 rooms, and it was a great decision. Two nice bathrooms, well equiped and spacious rooms a very comfortable living room, and last but not least a great balcony to enjoy the warm evenings. The location is very good, it is mandatory to have transport, but is really close to Fira and at 10 minutes from OIA. Really enjoyed the relaxed breakfast. I definitly recommend Palm Islands Suites.

We stayed at Palm Island Suites for 4 nights while on travels around Santorini, South of Greece and Peloponnese. This was first part of our trip. The hotel is set in a very peaceful location with amazing views of the sea, sunrises and moonrises. We really enjoyed our room and private pool. The location was very quiet. Great breakfast choices and food was really good. I would advise anyone staying here that you must rent a car as it is quite far from everything. The hotel restaurant closes at 6pm so bear that in mind. The hotel is almost new, it looks like it has just been built recently.

Room could have been cleaned more thoroughly but other than that there was really nothing to dislike

Beautiful view, quiet place really comfortable

Modern resort, big swimming pool designed to accomidate children as it is not deep. Wonderful bar and kitchen staff and front desk staff. These were very welcoming people. A quiet location away from the stress of Fira and Oia. Plenty of parking. Delicious food and drinks.

The rooms were dirty. The bed sheets were not changed before we got to the hotel. We advised the front desk who sent a housekeeper who was an older lady who claimed that she had changed the sheets, but when we showed her the sheets, they had other people's hair on them. She then changed the sheets for us. We then also advised the staff of the bug problem. There were dead ants all over the inside of the room. we also found ants in the bed before the sheets had been changed. Then we asked for bug spray to remove the ants and the insects that were entering the room the house keeper refused to give us the spray and refused for us to clean up the room using the hotels equipment. They have a handheld vacume that removed some of the dead ants. The hotel room floors never are mopped when advising the front desk they claimed that its the style of the tiles. I purchased floor wipes from the supermarket and cleaned up myself. We also purchased ant dust from the supermarket and sprayed around the hotel room to prevent any more bugs from entering. After this first stressful day and night, the remainder of the trip was pleasant because of the bar staff. However , the housekeeping was still very poor. Sad to see a modern 5-star resort with poor housekeeping.

This was superb. We had the senior suite and felt so relaxed here with the plunge pool and the main pool was just delightful

There was no curtain or blind on the door by the bed to the pool which had a light on all night and no blind meant early wake ups from the beautiful blue sky. This door needs a blind

Staff is great and exceeded expectations in kindness Location is unusual but still in the nearby of main city The place is quiet and peaceful

Everything was amazing! Nice comfortable rooms, great service, I liked that the room had a private garden. The pool and outdoors area is also very nice. Very good breakfast and very nice staff!

It’s clean and like a newly house

Nothing

Great breakfast. Location was on the mountain, but it's close to everything. Need a car.

The bar and restaurant service closes in the evening.