Hodnocení – Pegasos Deluxe Beach Hotel 5 hvězdiček

Dear Marcela, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration caused by the room mix-up and the delay in resolving the issue. We appreciate your patience and your effort to communicate despite the language barrier. Your feedback about the reception service is very important to us, and we will address it to improve our guests’ experience. We're glad you still found the hotel and surroundings enjoyable and hope to have the chance to welcome you back with a smoother stay in the future. Best Regards, The Pegasos Deluxe Beach Hotel Team

Dear Marcela, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration caused by the room mix-up and the delay in resolving the issue. We appreciate your patience and your effort to commun… Zobrazit více

Dear Lukas, Thank you for your positive feedback! We're glad you enjoyed our seaside location, family-friendly facilities, and attentive staff. We appreciate your understanding regarding the ongoing improvements and your note about the beverage selection—we’ll certainly take it into consideration. We hope to see you again soon! Best Regards, The Pegasos Deluxe Beach Hotel Team

Dear Lukas, Thank you for your positive feedback! We're glad you enjoyed our seaside location, family-friendly facilities, and attentive staff. We appreciate your understanding regarding the ongoing improvements and your note about the… Zobrazit více

Dear Machy, Thank you very much for your kind and understanding feedback. We're delighted to hear that you enjoyed your stay and especially appreciated our staff and animation team. We apologize for the initial limitations and the gym not being fully ready—thank you for your patience as we finalized renovations. We look forward to welcoming you back soon for an even better experience! Best Regards, The Pegasos Deluxe Beach Hotel Team

Dear Machy, Thank you very much for your kind and understanding feedback. We're delighted to hear that you enjoyed your stay and especially appreciated our staff and animation team. We apologize for the initial limitations and the gym … Zobrazit více

Dear Vernika, Thank you for your feedback! We’re glad you enjoyed the rooms, beach proximity, and overall atmosphere. We apologize for not meeting your expectations with the food and the noise from the animation program. Your comments about the pool temperature are also noted, and we will look into these issues. We appreciate your insights and hope to improve your experience on your next visit! Best Regards, The Pegasos Deluxe Beach Hotel Team

Dear Vernika, Thank you for your feedback! We’re glad you enjoyed the rooms, beach proximity, and overall atmosphere. We apologize for not meeting your expectations with the food and the noise from the animation program. Your comments abou… Zobrazit více

Dear Jaroslav, Thank you for your fantastic review! We’re delighted to hear that you rated us so highly across all categories, especially our staff, cleanliness, and location. Your feedback on room cleaning timing is noted, and we’ll work on improving that aspect to ensure a more convenient experience for our guests. We appreciate your support and hope to welcome you back soon for another great stay! Best Regards, The Pegasos Deluxe Beach Hotel Team

Dear Jaroslav, Thank you for your fantastic review! We’re delighted to hear that you rated us so highly across all categories, especially our staff, cleanliness, and location. Your feedback on room cleaning timing is noted, and we’ll work … Zobrazit více

Dear Vilém, Thank you for your feedback! We’re thrilled to hear you enjoyed the excellent breakfast and found our staff helpful. We appreciate your comments regarding the lack of outlets in the lobby and the pricing for late check-out, and we will take them into consideration for future improvements. We hope to welcome you back for another great stay! Best regards, The Pegasos Deluxe Beach Hotel Team

Dear Vilém, Thank you for your feedback! We’re thrilled to hear you enjoyed the excellent breakfast and found our staff helpful. We appreciate your comments regarding the lack of outlets in the lobby and the pricing for late check-out, an… Zobrazit více

Dear Jiří, Thank you for your feedback! We’re glad you enjoyed the beach and sunbeds. We apologize for the inconvenience with the bathroom door and the crowded dining areas. Your comments help us improve, and we hope to offer you a better experience next time. Best Regards, The Pegasos Deluxe Beach Hotel Team

Dear Jiří, Thank you for your feedback! We’re glad you enjoyed the beach and sunbeds. We apologize for the inconvenience with the bathroom door and the crowded dining areas. Your comments help us improve, and we hope to offer you a better … Zobrazit více

Dear Pavel, Thank you for your review! We’re glad you had a nice vacation and enjoyed our private beach and all-inclusive options. Your feedback about the mattresses and the orange juice is appreciated, and we will look into these matters. We hope to welcome you back for another enjoyable stay in the future! Best Regards, The Pegasos Deluxe Beach Hotel Team

Dear Pavel, Thank you for your review! We’re glad you had a nice vacation and enjoyed our private beach and all-inclusive options. Your feedback about the mattresses and the orange juice is appreciated, and we will look into these matters.… Zobrazit více

Dear Biveska, Thank you for your feedback. We're pleased to hear you liked the environment and staff. We apologize for the issues with hygiene and the problems you experienced. Your comments are important to us, and we'll address these concerns to improve our services. Best Regards, The Pegasos Deluxe Beach Hotel Team

Dear Biveska, Thank you for your feedback. We're pleased to hear you liked the environment and staff. We apologize for the issues with hygiene and the problems you experienced. Your comments are important to us, and we'll address t… Zobrazit více