Review score
Based on 400 hotel reviews
9.2Score breakdown
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Cleanliness
9.4
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Comfort
9.5
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Location
9.8
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Facilities
9.2
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Staff
9.8
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Value for money
9.3
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Free WiFi
9.0
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Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Reviewed: 30 August 2025
Judy
United Kingdom2 reviews10“Brilliant location & very comfortable stay”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Because of the brilliant location of the hotel, it’s noisy outside but closing the window did very well to block most of the noise.
The receptionist was lovely. So helpful & informative. The room was very clean and comfortable & the shower was awesome.
Stayed in August 2025
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Reviewed: 28 August 2025
Marika
Georgia11 reviews9.0Superb- • Leisure trip
- • People with friends
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The room was so clean and nice, the host was friendly and very pleasant
Stayed in August 2025
-
Reviewed: 14 August 2025
Christel
Italy13 reviews2 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The location was perfect. 5 mins away from the bus stop that can take you anywhere on the island. You get the ticket on the bus for 2€. It was also few steps away from the center. The 2 ladies at the reception were super nice, they also arranged for us transportation back to the port. If you are coming without a car and with luggage, i recommend you request from them a taxi pickup from the port.
Stayed in August 2025
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Reviewed: 11 August 2025
Dongmei
United States13 reviews2 helpful votes9.0“A little hotel with great location”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 3 nights
The WiFi was very slow
The location was great. Only a few minutes walk to the central bus station and the cliff. The staff was friendly. They let us leave the luggage in the hotel after we checked out.
Stayed in August 2025
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Reviewed: 3 August 2025
Claire
United Kingdom27 reviews1 helpful vote10“One of the friendliest hotels I’ve ever stayed at and in a fabulous location”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Nothing
Central location. Very clean rooms. Super friendly and helpful staff.
Stayed in August 2025
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Reviewed: 26 July 2025
Ευαγγελια
Greece4 reviews10Exceptional- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
The room was spotless and incredibly comfortable! The staff went above and beyond , so friendly, attentive, and eager to help with anything we needed. We had a fantastic stay and would definitely come back!
Stayed in July 2025
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Reviewed: 21 July 2025
Rebecca
United Kingdom2 reviews10“Excellent stay - great hotel in an even better location!”- • Leisure trip
- • Solo traveller
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Not a negative because everywhere in Fira is a struggle with a suitcase! but there were a number of steps on arrival to get my room which I managed but could be a struggle for some guests.
Excellent location, clean, modern and staff were very friendly. Simple rooms but had everything you would need including an area to hang clothes, fridge, good air conditioning and full length mirror. Room also had a great balcony which overlooked the street. Definitely would stay again!
Stayed in July 2025
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Reviewed: 20 July 2025
Linda
United Kingdom12 reviews3 helpful votes10“We enjoyed our short visit and had a perfect time in Santorini”- • Leisure trip
- • People with friends
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
All good
The staff were very friendly and informative they gave us a very warm welcome. Excellent location
Stayed in July 2025
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Reviewed: 20 July 2025
Xinyi
France14 reviews10“Wonderful 👍”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
We had a wonderful stay at this hotel. The lady at the reception was very kind, and the check-in process was quick and efficient. The hotel is ideally located in the city center. The room was clean, comfortable, and well-equipped. I highly recommend this place!
Stayed in July 2025
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Reviewed: 16 July 2025
Keisha
Canada23 reviews4 helpful votes8.0Very good- • Leisure trip
- • People with friends
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Amazing hotel but it’s on a busy street so it was quite loud at night with cars and people.
Stayed in June 2025
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Reviewed: 15 July 2025
Raymond
Ireland8 reviews3 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
The staff were very helpful and the location is right in the centre of things.
Stayed in July 2025
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Reviewed: 9 July 2025
Moores
United Kingdom1 review10Exceptional- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Amazing hotel, very easy and informative checkin, Margaret on reception is a beautiful helpful and informative member of staff, helped organise our next stage of our vaction organising taxis advising about ferries to naxos, also do not miss the wonderful garden restaurant, kipos next door xxx
Stayed in July 2025
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Reviewed: 7 July 2025
Shaun
United Kingdom12 reviews10“Perfect in every way”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Such a lovely clean modern refreshing hotel throughout - staff lovely and couldn’t be more helpful
Stayed in June 2025
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Reviewed: 4 July 2025
Angel
United States6 reviews9.0“The value of staying for just one night with a large group was what we needed. Centric with a great restaurant next door”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
Excellent location. Staff was fantastic. Extremely helpful.
Stayed in July 2025
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Reviewed: 4 July 2025
Dylan
United States3 reviews9.0“Amazing!”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
There is no one at reception between 10:30pm and 8am so occasionally it’s very loud in the lobby area which echoes throughout the whole hotel at even 2am and there isn’t any staff person to tell them to quiet down.
The front desk staff were extremely helpful and nice! The lady in the mornings was especially lovely but all were great. Location is amazing and easy to access from airport and bus hub in Fira. Rooms were lovely and met our needs perfectly.
Stayed in July 2025
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Reviewed: 28 June 2025
Rebecca
United Kingdom18 reviews1 helpful vote10“Perfect”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Great location and lovely friendly helpful staff
Stayed in June 2025
-
Reviewed: 23 June 2025
Sophia
United Kingdom6 reviews10“Perfect property for a comfortable stay in Santorini”- • Leisure trip
- • People with friends
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
N/A
The great location of this property allowed for a short walk to reach numerous shops and restaurants. The bus station was within walking distance making arrival easy. The staff at the property were very friendly and happy to help. The room was very clean, comfortable and accommodated for all our needs. Great value for money!
Stayed in June 2025
-
Reviewed: 22 June 2025
Matt
United Kingdom15 reviews3 helpful votes9.0“Great location, great rooms and amazing staff :-)”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 2 nights
- • Submitted via mobile
One section on one side of the double bed mattress was very flat and uncomfortable but the other half was fine, we had another bed so it didn’t cause an issue. We forgot to mention this to the staff on our short visit but I’m sure if we had mentioned it to them it would have been dealt with immediately.
The hotel is in a great location for the town of Fira and is within immediate walking distance to so many shops, bars, restaurants and some amazing views. Very clean and comfortable rooms. The staff are the shining star of the visit, they were so helpful and kind and couldn’t do enough for us. Many many thanks to them.
Stayed in June 2025
-
Reviewed: 22 June 2025
Amanda
Australia8 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
other guests were noisy
Location was great
Stayed in June 2025
-
Reviewed: 19 June 2025
Alexandra
Australia14 reviews2 helpful votes10“The PERFECT accomodation”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 2 nights
- • Submitted via mobile
We loved every single thing
Absolutely everything. Particularly the incredibly friendly and helpful staff (especially Margarita!!) and the location could not be more perfect and central. Everything is so close and walkable. The rooms were modern spacious and clean. We seriously could not recommend staying at the Pelican Hotel more! It was a 10/10 stay!
Stayed in June 2025
-
Reviewed: 13 June 2025
Paris
United Kingdom5 reviews1 helpful vote10“Great rooms and location, lovely staff, felt very welcome here”- • Leisure trip
- • People with friends
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
The staff were so friendly and super helpful, lovely rooms and a good location
Stayed in June 2025
-
Reviewed: 7 June 2025
Lulu
New Zealand10 reviews9.0“Good location”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 2 nights
- • Submitted via mobile
It's better to have a lamp on the table. The room only has a light on side of the bed.
Excellent location and friendly staff, bottled drinking water is provided every day.
Stayed in June 2025
-
Reviewed: 16 May 2025
Paul
United Kingdom10 reviews9.0“Very good”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
No Balcony or terrace to room
Central location
Stayed in May 2025
-
Reviewed: 13 May 2025
Chong
Malaysia2 reviews8.0“Is a convenient place”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 4 nights
- • Submitted via mobile
No comment
The layout of the hotel is very unique
Stayed in May 2025
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