Reviews of Phāea Blue - Small Luxury Hotels of the World 5 stars
Plaka, Elounda, 72053, Greece
Loading
Guests also reviewed these properties:
Leeuwarden, Netherlands
Trieste, Italy
Oberammergau, Germany
Yerevan, Armenia
Baños, Ecuador
Baden, France
Modra, Slovakia
Bandung, Indonesia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewWhat a gorgeous property with spectacular views. The rooms were large modern and so comfortable.. we had our own private pool with views of Spinalonga island. The staff were amazing..the food was amazing and we wished we could have stayed longer than 3 nights. I highly recommend this resort
Dear Jack Us, Thank you for choosing to stay with us and for sharing your valuable feedback. We’re thrilled to hear that you had an enjoyable stay and that you had the opportunity to savour our authentic organic farmer’s feast. Your comments are truly appreciated and help us continuously enhance the guest experience. We look forward to welcoming you back to Phaea Blue in the near future. Warm regards, Konstantinos Rokos, General Manager
Dear Jack Us, Thank you for choosing to stay with us and for sharing your valuable feedback. We’re thrilled to hear that you had an enjoyable stay and that you had the opportunity to savour our authentic organic farmer’s feast. Your commen… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewWe stayed at Phaea Palace during the last part of our honeymoon, and while the hotel is beautiful and has some great things going for it, we left with mixed feelings—mainly because for the price we paid, we expected a much better overall experience. The room was nice, but honestly, we’ve stayed in better rooms for less (like Domus Noruz in Chania, for example). The private bathtub was completely closed off inside the bathroom, which made it hard to enjoy—it felt like we were stuck in a box, with no view or ambiance. The balcony and private pool area the is great—large and perfect for relaxing—however it lacked privacy, since people from other rooms and those walking by could see us pretty easily. The hotel itself is gorgeous, no doubt, but the rooms feel a bit dated when compared to some of the other places we stayed during this trip. On the bright side, the beach area is also beautiful and well-kept. The staff were all friendly, but our check-in experience wasn’t great. We weren’t walked through any of the hotel’s offerings—they just told us to download an app to find everything ourselves, which felt a bit impersonal, especially for a high-end stay. There are lots of services available (massages, treatments, etc.), but everything is very expensive. We had imagined this would be the most special and luxurious hotel of our honeymoon—we saved up to spend our last few nights here—but instead, it felt like we were in a place where everything came at an extra (and high) cost. So in short: if you have a flexible budget and don’t mind paying extra for every little thing, this might be a good fit. But if you’re like us—looking for something truly memorable and worth the investment—I’d recommend looking elsewhere.
Dear Mr. Rafael, Thank you for staying in Phaea Blue and sharing your positive rating. We are very glad to receive your compliments about the hotel and your stay! We hope to have the chance to welcome you back at Phaea Blue Palace in the nearest future. Kind Regards, Konstantinos Rokos General Manager
Dear Mr. Rafael, Thank you for staying in Phaea Blue and sharing your positive rating. We are very glad to receive your compliments about the hotel and your stay! We hope to have the chance to welcome you back at Phaea Blue Palace in the ne… Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewWe LOVED the ethos of the hotel, the friendliest staff, amazing food (no buffet dinner here!!!! Authentic Greek cuisine heaven), the personal touches and interactions with the senior management team, the unspoilt views…. Heaven. Can’t wait to go back.
Thank you very much for taking the time to share your feedback regarding your recent stay at Phaea Blue Palace. We are truly grateful for your kind words and delighted to know that you enjoyed the breakfast, hotel facilities, our dedicated staff, your overall experience, and the restaurant. Your appreciation serves as a great motivation for our team to continue delivering exceptional service and creating memorable stays for our guests. It would be our sincere pleasure to welcome you back in the near future. Warm regards, Konstantinos Rokos General Manager
Thank you very much for taking the time to share your feedback regarding your recent stay at Phaea Blue Palace. We are truly grateful for your kind words and delighted to know that you enjoyed the breakfast, hotel facilities, our dedicated… Show more
Reviewed: 20 October 2024 · Stayed in October 2024
Verified reviewSmall boutique hotel with a great decor and amazing beach. The hotel team was super nice and very attentive to your every need.
A couple of things looked a bit outdated and are in need of a refresh.
Dear Pedro, Thank you for staying with us and for taking the time to share your experience. We are pleased to read that you had a wonderful stay and really appreciate the positive feedback made with regards to our staff members. It will be our pleasure to welcome you back to Phaea Blue Palace soon! Kind regards, Konstantinos Rokos General Manager
Dear Pedro, Thank you for staying with us and for taking the time to share your experience. We are pleased to read that you had a wonderful stay and really appreciate the positive feedback made with regards to our staff members. It will be… Show more
Reviewed: 18 October 2024 · Stayed in September 2024
Verified reviewVery bad hotel, the crew was not kindly, very expensive, small hotel, Loneliness atmosphere. Do not go!
Reviewed: 23 September 2024 · Stayed in September 2024
Verified reviewReviewed: 21 September 2024 · Stayed in September 2024
Verified reviewThe breakfast was amazing, the staff are very friendly, the organic farmer's feast is a must
The umbrellas on the beach could be changed to cover both chairs so that couples can sit together
Dear Lucy, Thank you for staying with us and for taking the time to share your review. We are delighted to read that you enjoyed your overall stay and had the chance to experience our amazing organic farmer’s feast. Furthermore, we sincerely appreciate your feedback. It will be our pleasure to welcome you back to Phaea Blue Palace soon! Kind regards, Konstantinos Rokos General Manager
Dear Lucy, Thank you for staying with us and for taking the time to share your review. We are delighted to read that you enjoyed your overall stay and had the chance to experience our amazing organic farmer’s feast. Furthermore, we sincere… Show more
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 6 September 2024 · Stayed in September 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewThe view, the service, the food, the private pool…
We loved everything! Just first time at the Spa we édites 30mins for the massage but worth it after all
Dear Gaia, Thank you for taking the time to share your experience following your recent stay with us. We are pleased to learn that you enjoyed the comforts of Phaea Blue Palace, and we look forward to having the pleasure and opportunity of welcoming you back soon! Kind regards, Konstantinos Rokos General Manager
Dear Gaia, Thank you for taking the time to share your experience following your recent stay with us. We are pleased to learn that you enjoyed the comforts of Phaea Blue Palace, and we look forward to having the pleasure and opportunity o… Show more
Reviewed: 23 August 2024 · Stayed in August 2024
Verified reviewReviewed: 23 August 2024 · Stayed in August 2024
Verified reviewThe staff are exceptional and catered to every single need, and more. There was a great choice of food options which were all very high quality. The views from the hotel are amazing!
There is nothing we could fault.
Dear Fiona, Thank you for taking the time to share your amazing experience following your recent visit with us. We are proud to know that you enjoyed our supportive staff, unique view and delightful food. We look forward to welcoming you again soon at Phaea Blue Palace. Kind Regards, Konstantinos Rokos General Manager
Dear Fiona, Thank you for taking the time to share your amazing experience following your recent visit with us. We are proud to know that you enjoyed our supportive staff, unique view and delightful food. We look forward to welcoming you ag… Show more
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewReviewed: 14 June 2024 · Stayed in June 2024
Verified reviewReviewed: 20 May 2024 · Stayed in May 2024
Verified reviewStaff Food Amenties Service Views
Nothing
Dear Moeez, Thank you for your positive review. Our staff members were thrilled to hear your kind words! We appreciate your feedback and hope to see you again soon. Best regards, Konstantinos Rokos General Manager
Reviewed: 12 November 2023 · Stayed in October 2023
Verified reviewReviewed: 9 November 2023 · Stayed in October 2023
Verified reviewReviewed: 6 November 2023 · Stayed in October 2023
Verified reviewReviewed: 23 October 2023 · Stayed in September 2023
Verified reviewReviewed: 21 October 2023 · Stayed in October 2023
Verified reviewBeautiful location and friendly staff.
We booked a room with sea view but got a room that looked at the back of another building (got another room after we complained). Hotel hosted an incentive trip for a company who played games at the hotel facilities, were loud and partied all night. I don't think that these type of guests belong into any place that considers themselves part of the Luxury Collection. Actually this experience made it quite an ordinary place for a couple of days.
Dear Adrian, Thank you for staying with us and for taking the time to share your feedback on Booking.com. Please allow me to offer my sincere apology for your disappointment with regards to incentive group. Candid comments from our guests are of great value as they help us improve the overall enhancement of the guest experience. On a positive note, I am pleased to learn that you enjoyed our staff services. We look forward to having the pleasure of welcoming you back to our beautiful resort soon. Kind regards, George Fridas Resort Manager
Dear Adrian, Thank you for staying with us and for taking the time to share your feedback on Booking.com. Please allow me to offer my sincere apology for your disappointment with regards to incentive group. Candid comments from our guests a… Show more
Reviewed: 19 October 2023 · Stayed in September 2023
Verified reviewthe resort was superb in every way
the trollycar was too slow!
Dear Jennifer, Thank you for staying with us and for taking the time to share your review on Booking.com. We appreciate your positive feedback, and we look forward to having the pleasure of welcoming you back to the Blue Palace soon. Kind regards, George Fridas Resort Manager
Dear Jennifer, Thank you for staying with us and for taking the time to share your review on Booking.com. We appreciate your positive feedback, and we look forward to having the pleasure of welcoming you back to the Blue Palace soon. Kind r… Show more