Main Street, Malia, 70007, Greece
#40 of 143 hotels in Malia
Guests' ChoiceBased on 139 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
8.4
Facilities
8.9
Staff
8.8
Value for money
7.9
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 August 2025
Iuliia
IsraelWould look for more secluded rooms
Nice big territory, kids area.
Stayed in August 2025
Reviewed: 25 August 2025
Katherine
CanadaI think the evening lounge entertainment is nice but ends fairly early. We had to switch rooms due to availability issues and was surprised to learn not all rooms are provided with bottled water daily.
Room was comfortable, clean and well appointed. The beach was also great, including the beach bar service. Although the sandy part of the cove is a little small there is a long stretch to walk along surrounding coves etc.
Stayed in August 2025
Reviewed: 22 August 2025
Patrycja
United KingdomWe had the most wonderful experience at this hotel. Our room had a stunning beach view – waking up to the sound of the waves each morning was absolutely magical. The setting couldn’t be better, and it immediately put us into holiday mode. The food was a true highlight. The breakfast buffet was the best I have ever had – an incredible spread with something for everyone, from fresh fruit and pastries to local Cretan specialties, all beautifully prepared. Every meal we had here was delicious, showcasing authentic flavours that made us fall in love with Cretan cuisine. The ice cream and waffles parlour on site was a huge hit, especially with my child – such a treat to have this kind of indulgence just a few steps away. The facilities are wonderfully child-friendly, making it easy to relax and enjoy family time. From thoughtful play areas to the welcoming atmosphere. Finally, the staff truly made the difference. Every single person we encountered went the extra mile to make our stay special. Their warmth, attentiveness, and genuine hospitality were remarkable – we felt looked after in every way. This hotel exceeded all expectations and gave us memories to treasure. We can’t wait to return!
Stayed in August 2025
Reviewed: 2 August 2025
Maya
United KingdomNothing- loved it all!
Beautiful hotel, and the decore as well. Our room was so lovely and the staff are great. The restaurants offer amazing food with so much variety, kids club was great too. Really nothing I can fault. We loved it.
Stayed in August 2025
Reviewed: 28 July 2025
Warren
GermanyStaff could be more attentive, allround better service can expected for 5 stars. The pools were not kept very clean. More surface level…but they are very large and makes it hard for staff.
Lots of amenities and really great spot right by the ocean with beautiful sunsets. The Italian restaurant there gives you the most romantic atmosphere by the sea. Shoutout to Manolis for his caring hospitality. Great door man and staffer!
Stayed in July 2025
Reviewed: 25 July 2025
Tj
SwitzerlandI didn't quite like that I saw some cobwebs at the corner of the room, and in the light fixtures, and that the floors weren't clean enough upon arrival. However, I do understand that due to the type of flooring, it is not easy to see dirt and sand easily, and that spiderwebs do form overnight. Therefore, it was an honest mistake, and I did address the floors and they were taken care of.
The staff is the highlight of the establishment. The cleaners were friendly, the service staff at the Mezze restaurant, especially Olga, were wonderful and took care of personal details. The staff at the spa were also wonderful and were accommodating, friendly, and attentive to our needs.
Stayed in July 2025
Reviewed: 6 July 2025
Jeroen
SpainThe beach is rocky. Mezze restaurant did reject us as a walk in, with 70% of tables available. Management should allocate a little more time for room maintenance (beach sand and 3 people in a room required more time than the staff has). 20€ fee for a late check out seems a bit odd.
Very family friendly (loads of families with babies and very young children which some might put as a negative), abundance at breakfast, most of the staff exceptionally focused on guest’s wellbeing. Beautiful welcome and a beach bar to die for. VIP treatment for everyone. Facilities look beautiful all around.
Stayed in July 2025
Reviewed: 2 July 2025
Anatolia
SwitzerlandThe service was really great. Everyone is so kind and attentive. The food is really amazing. The whole hotel really is well thought out. Everything you might want or need is there. I really really loved this hotel!
Stayed in July 2025
Reviewed: 13 June 2025
Juan
United StatesThe Spa is a miss opportunity, too small and not options available like sauna, steam, hydrotherapy lease some of the equipment that the wellness center should have for a quality for this beautiful hotel.
Food options, the organic garden, the pools and the beach.
Stayed in May 2025
Reviewed: 5 June 2025
Ted
United StatesA distance from the airport/port and interesting drive to the resort, but the resort was exceptional.
Had a late arrival and the staff was very helpful! Excellent guest parking.
Stayed in May 2025
Reviewed: 12 May 2025
Ademola
CanadaA bit pricey for the level of the hotel.
The interior decoration and the cuisine was extraordinary. The staff were friendly as well.
Stayed in April 2025
Reviewed: 30 April 2025
Daniel
United KingdomLocation was a suprise for something so upmarket
Great design Good attention to detail
Stayed in April 2025
Reviewed: 21 April 2025
Gwendolyn
United StatesEverything was wonderful
Stayed in April 2025
Reviewed: 20 April 2025
Ron
IsraelFood quality and options
Facilities all staff members Perfect room (Family bungalow)
Stayed in April 2025
Reviewed: 15 April 2025
Sarah
AustraliaThis place is magical. I would give it 10 stars if if could.
Stayed in April 2025
Reviewed: 7 November 2024
Greetta
FranceJust a lot of kids in the main pool that was heated, made it very loud in that area as a couple travelling without kids and aiming to spend a calm holiday.
Great stay and relaxing vacation, the hotel was just perfect !
Stayed in November 2024
Reviewed: 7 October 2024
Jakub
PolandThey need to clean more
Nice
Stayed in October 2024
Reviewed: 17 September 2024
Yogmcm
United KingdomExcellent resort-style hotel with everything required on-site: several swimming pools; multiple restaurants; clean private sandy beach with good snorkelling; very friendly and efficient staff.
Stayed in September 2024
Reviewed: 15 September 2024
Rina
IsraelThe bungalow room was so nice but we thought, according to the pictures in the booking, it would be a ground floor room and we got a first floor. We were disappointed that it was not mentioned before arriving so we would know to ask for a ground floor. Other then that everything was just perfect
We absolutely loved the design of the hotel, each and every corner and furniture. The atmosphere is perfect, so relaxing and welcoming. The staff were super nice and helpful.
Stayed in September 2024
Reviewed: 11 September 2024
Emanuele
ItalyHow the information about facilities and activities are managed
Perfect place for a family, amazing beach and services
Stayed in August 2024
Reviewed: 8 September 2024
Steve
United KingdomCompact, nicely laid out, quality resort.
Stayed in September 2024
Reviewed: 2 September 2024
Maximilian
GermanyThe bathroom didn’t have a fan and just a small window for ventilation.
The staff was very welcoming and really helpful. The different restaurants offered variety and were all super tasty. The whole grounds/ Design of everything was very pretty and well taken care of.
Stayed in August 2024
Reviewed: 29 August 2024
Noof
BahrainThe bathroom is too small
Stayed in August 2024
Reviewed: 21 August 2024
Charlotte
United KingdomI was disappointed with the lack of sunbeds around the pool area and the whole area became muddy with the water from the pool. The sunbeds by the other pool are just reserved for clients in the 'pool side' bungalows which seems unfair when you have a 'pool view' bungalow and you can not sit by the pool your looking at from your room because you are a floor up.
The resort was very nicely located on a beautiful beach. There were plenty of sunbeds on the beach and a fantastic beach shack offering food and drink to the beds. The buffet breakfast had plenty of choice and was good quality. The beds were comfortable and the rooms a decent size.
Stayed in August 2024
Kamarai, Greece
Fethiye, Turkey
San Miguel de Allende, Mexico
Alt Bukow, Germany
Mirissa, Sri Lanka
Parga, Greece
Herceg-Novi, Montenegro
Agrigento, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content