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Reviews of Phāea Cretan Malia, a Member of Design Hotels 5 stars

Main Street, Malia, 70007, Greece

#40 of 143 hotels in Malia

Guests' Choice

Review score

Based on 139 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.4

  • Facilities

    8.9

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 31 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Signature Bungalow Garden
    • Stayed 7 nights
    • Submitted via mobile

    Would look for more secluded rooms

    Nice big territory, kids area.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Although a lot of young families, we find it relaxing here. Great food and staff.
    • Leisure trip
    • Couple
    • Signature Room
    • Stayed 1 night

    I think the evening lounge entertainment is nice but ends fairly early. We had to switch rooms due to availability issues and was surprised to learn not all rooms are provided with bottled water daily.

    Room was comfortable, clean and well appointed. The beach was also great, including the beach bar service. Although the sandy part of the cove is a little small there is a long stretch to walk along surrounding coves etc.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    ⭐️⭐️⭐️⭐️⭐️ An unforgettable stay – perfect for families and food lovers!
    • Leisure trip
    • Family with young children
    • Bungalow Beach Front
    • Stayed 6 nights
    • Submitted via mobile

    We had the most wonderful experience at this hotel. Our room had a stunning beach view – waking up to the sound of the waves each morning was absolutely magical. The setting couldn’t be better, and it immediately put us into holiday mode. The food was a true highlight. The breakfast buffet was the best I have ever had – an incredible spread with something for everyone, from fresh fruit and pastries to local Cretan specialties, all beautifully prepared. Every meal we had here was delicious, showcasing authentic flavours that made us fall in love with Cretan cuisine. The ice cream and waffles parlour on site was a huge hit, especially with my child – such a treat to have this kind of indulgence just a few steps away. The facilities are wonderfully child-friendly, making it easy to relax and enjoy family time. From thoughtful play areas to the welcoming atmosphere. Finally, the staff truly made the difference. Every single person we encountered went the extra mile to make our stay special. Their warmth, attentiveness, and genuine hospitality were remarkable – we felt looked after in every way. This hotel exceeded all expectations and gave us memories to treasure. We can’t wait to return!

    Stayed in August 2025

  • Reviewed: 2 August 2025

    10
    Loved it - fantastic hotel
    • Leisure trip
    • Family with young children
    • Bungalow Garden view
    • Stayed 4 nights
    • Submitted via mobile

    Nothing- loved it all!

    Beautiful hotel, and the decore as well. Our room was so lovely and the staff are great. The restaurants offer amazing food with so much variety, kids club was great too. Really nothing I can fault. We loved it.

    Stayed in August 2025

  • Reviewed: 28 July 2025

    8.0
    Authentic greek and family friendly resort by the ocean with great rooms and some nice restaurants!
    • Leisure trip
    • Family with young children
    • Bungalow Pool View
    • Stayed 8 nights
    • Submitted via mobile

    Staff could be more attentive, allround better service can expected for 5 stars. The pools were not kept very clean. More surface level…but they are very large and makes it hard for staff.

    Lots of amenities and really great spot right by the ocean with beautiful sunsets. The Italian restaurant there gives you the most romantic atmosphere by the sea. Shoutout to Manolis for his caring hospitality. Great door man and staffer!

    Stayed in July 2025

  • Reviewed: 25 July 2025

    8.0
    It was wonderful and I appreciate the kindness and care of all staff members.
    • Leisure trip
    • Family with young children
    • Signature Room
    • Stayed 7 nights

    I didn't quite like that I saw some cobwebs at the corner of the room, and in the light fixtures, and that the floors weren't clean enough upon arrival. However, I do understand that due to the type of flooring, it is not easy to see dirt and sand easily, and that spiderwebs do form overnight. Therefore, it was an honest mistake, and I did address the floors and they were taken care of.

    The staff is the highlight of the establishment. The cleaners were friendly, the service staff at the Mezze restaurant, especially Olga, were wonderful and took care of personal details. The staff at the spa were also wonderful and were accommodating, friendly, and attentive to our needs.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    8.0
    Almost the perfect 5 star beach holiday for our family
    • Leisure trip
    • Family with young children
    • Bungalow Garden view
    • Stayed 8 nights
    • Submitted via mobile

    The beach is rocky. Mezze restaurant did reject us as a walk in, with 70% of tables available. Management should allocate a little more time for room maintenance (beach sand and 3 people in a room required more time than the staff has). 20€ fee for a late check out seems a bit odd.

    Very family friendly (loads of families with babies and very young children which some might put as a negative), abundance at breakfast, most of the staff exceptionally focused on guest’s wellbeing. Beautiful welcome and a beach bar to die for. VIP treatment for everyone. Facilities look beautiful all around.

    Stayed in July 2025

  • Reviewed: 2 July 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Bungalow Pool Front
    • Stayed 4 nights

    The service was really great. Everyone is so kind and attentive. The food is really amazing. The whole hotel really is well thought out. Everything you might want or need is there. I really really loved this hotel!

    Stayed in July 2025

  • Reviewed: 13 June 2025

    10
    Excellent food and excellent service !
    • Leisure trip
    • Couple
    • Bungalow Garden view
    • Stayed 2 nights
    • Submitted via mobile

    The Spa is a miss opportunity, too small and not options available like sauna, steam, hydrotherapy lease some of the equipment that the wellness center should have for a quality for this beautiful hotel.

    Food options, the organic garden, the pools and the beach.

    Stayed in May 2025

  • Reviewed: 5 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bungalow Garden view
    • Stayed 1 night

    A distance from the airport/port and interesting drive to the resort, but the resort was exceptional.

    Had a late arrival and the staff was very helpful! Excellent guest parking.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    8.0
    It was enjoyable. I will visit again.
    • Leisure trip
    • Couple
    • Bungalow Garden view
    • Stayed 5 nights
    • Submitted via mobile

    A bit pricey for the level of the hotel.

    The interior decoration and the cuisine was extraordinary. The staff were friendly as well.

    Stayed in April 2025

  • Reviewed: 30 April 2025

    10
    Great addition to Crete. Ibiza level resort
    • Business trip
    • Solo traveller
    • Bungalow Pool View
    • Stayed 1 night
    • Submitted via mobile

    Location was a suprise for something so upmarket

    Great design Good attention to detail

    Stayed in April 2025

  • Reviewed: 21 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Bungalow Garden view
    • Stayed 4 nights
    • Submitted via mobile

    Everything was wonderful

    Stayed in April 2025

  • Reviewed: 20 April 2025

    9.0
    Amazing stay for families
    • Leisure trip
    • Family with young children
    • Deluxe Family Bungalow
    • Stayed 6 nights
    • Submitted via mobile

    Food quality and options

    Facilities all staff members Perfect room (Family bungalow)

    Stayed in April 2025

  • Reviewed: 15 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bungalow Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    This place is magical. I would give it 10 stars if if could.

    Stayed in April 2025

  • Reviewed: 7 November 2024

    10
    Relaxing stay in a stylish and beautiful hotel !
    • Leisure trip
    • Couple
    • Bungalow Garden view
    • Stayed 6 nights
    • Submitted via mobile

    Just a lot of kids in the main pool that was heated, made it very loud in that area as a couple travelling without kids and aiming to spend a calm holiday.

    Great stay and relaxing vacation, the hotel was just perfect !

    Stayed in November 2024

  • Reviewed: 7 October 2024

    8.0
    Ok.
    • Leisure trip
    • Family with young children
    • Bungalow Garden view
    • Stayed 7 nights
    • Submitted via mobile

    They need to clean more

    Nice

    Stayed in October 2024

  • Reviewed: 17 September 2024

    9.0
    A splendid place to spend a week in late summer.
    • Leisure trip
    • Couple
    • Bungalow Beach Front
    • Stayed 6 nights

    Excellent resort-style hotel with everything required on-site: several swimming pools; multiple restaurants; clean private sandy beach with good snorkelling; very friendly and efficient staff.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Bungalow Beach Front
    • Stayed 3 nights
    • Submitted via mobile

    The bungalow room was so nice but we thought, according to the pictures in the booking, it would be a ground floor room and we got a first floor. We were disappointed that it was not mentioned before arriving so we would know to ask for a ground floor. Other then that everything was just perfect

    We absolutely loved the design of the hotel, each and every corner and furniture. The atmosphere is perfect, so relaxing and welcoming. The staff were super nice and helpful.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Amazing place to have fun with your family
    • Leisure trip
    • Family with young children
    • Bungalow Side Sea View
    • Stayed 12 nights

    How the information about facilities and activities are managed

    Perfect place for a family, amazing beach and services

    Stayed in August 2024

  • Reviewed: 8 September 2024

    8.0
    Really pleasant beach stay
    • Leisure trip
    • Family with young children
    • Bungalow Garden view
    • Stayed 6 nights
    • Submitted via mobile

    Compact, nicely laid out, quality resort.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    9.0
    Very beautiful and fun Family Resort
    • Leisure trip
    • Family with young children
    • Bungalow Garden view
    • Stayed 7 nights
    • Submitted via mobile

    The bathroom didn’t have a fan and just a small window for ventilation.

    The staff was very welcoming and really helpful. The different restaurants offered variety and were all super tasty. The whole grounds/ Design of everything was very pretty and well taken care of.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Bungalow Garden view
    • Stayed 4 nights
    • Submitted via mobile

    The bathroom is too small

    Stayed in August 2024

  • Reviewed: 21 August 2024

    9.0
    Good food, service and a lovely beach we will go back.
    • Leisure trip
    • Family with young children
    • Bungalow Pool View
    • Stayed 5 nights

    I was disappointed with the lack of sunbeds around the pool area and the whole area became muddy with the water from the pool. The sunbeds by the other pool are just reserved for clients in the 'pool side' bungalows which seems unfair when you have a 'pool view' bungalow and you can not sit by the pool your looking at from your room because you are a floor up.

    The resort was very nicely located on a beautiful beach. There were plenty of sunbeds on the beach and a fantastic beach shack offering food and drink to the beds. The buffet breakfast had plenty of choice and was good quality. The beds were comfortable and the rooms a decent size.

    Stayed in August 2024

Showing 1 – 25

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