Reviews of Phaistos Hotel 2 stars
Ξάνθου 9, Τολό, Tolo, 21056, Greece
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewWe arrived early for check-in, which was no problem. I asked if I could check out later, and that was also fine. The staff were helpful and friendly. The facilities were very good. The pool was wonderful. I recommend it.
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewExcellent location, very clean rooms, the staff were amazing and very helpful throughout our stay. They even gave us the details of local takeouts in case we wanted to order. The swimming pool is a huge plus and we made good use of it.
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 December 2024 · Stayed in September 2024
Verified reviewVery clean, excelent view, very good price
Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewNo breakfast available.
Breakfast and coffee facilities would be nice
Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewAmazing location and amazing pool! Lovely staff.
Reviewed: 23 September 2024 · Stayed in September 2024
Verified reviewReviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 2 September 2024 · Stayed in September 2024
Verified reviewReviewed: 30 August 2024 · Stayed in August 2024
Verified reviewNot what we asked for , twin beds should not be two beds together, not like the photos , no view, no breakfast
2 beds in the room not a splitking not what I asked for., no help to carry baggage to the room , no elevator
Reviewed: 21 August 2024 · Stayed in August 2024
Verified reviewStaff were very helpful and friendly. Beds were very comfortable. Pool was lovely with extremely comfortable sunbeds.
Didn't have the option to sit and eat breakfast in the hotel as only cater to large groups but we did get the choice of takeaway delivery service to our room or pool which was really quick and good
Reviewed: 20 August 2024 · Stayed in August 2024
Verified reviewSwimming pool, beds, view of the see from the porch, Nafplio near by, apartment size
The staff telling lies: my son was seriously ill (antibiotics needed) and the receptionist told us that because august 15th is national holiday, the hospital was closed (!!!!!!!!) And we needed to wait for the next day for "their private doctor" to come. She also said that all the shops were closed and that we had to buy from "their delivery service". Our luck, we did not listen to her, went to the hospital, then to the shops and got what we needed. Dirty room: On arrival (same bloody august 15th) We had to wait 24 hours to get our room cleaned: we fount grapefruits on the floor and unidentified brown splatters on the bathroom wall (excrements? Vomit? I don't know...). Coming from a long trip by car, we couldn't even take a shower for 24 hours waiting for room service...
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewI loved the pool and the staff who was extremely helpful !
The bed was basically created from 2 different beds and the wifi that did not work inside of the room.
Reviewed: 6 August 2024 · Stayed in August 2024
Verified reviewThe bungalow we stayed in was lovely with a great view. The staff were really polite and helpful.
Reviewed: 5 August 2024 · Stayed in August 2024
Verified reviewThe staff were nice, it was always clean, nice view and nice pool.
Reviewed: 24 July 2024 · Stayed in July 2024
Verified review