Reviews of Phoenix Apartments - B2 & B3
2 Agias Annis, Zakynthos Town, 29100, Greece

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Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewGreat location in the middle of the city and the apartment had everything we needed. Lots of space and an incredible view from the balcony. The host was very kind and helped us with tips, places to visit and restaurants to eat. All in all a great experience.
Reviewed: 8 November 2024 · Stayed in August 2024
Verified reviewReviewed: 25 September 2024 · Stayed in September 2024
Verified reviewReviewed: 12 September 2024 · Stayed in September 2024
Verified reviewCentral area with easy access to pretty much everything.
Reviewed: 2 August 2024 · Stayed in July 2024
Verified reviewReviewed: 6 September 2023 · Stayed in September 2023
Verified reviewEverything was great! The host was super friendly and communicative, offering tips and advise whenever we needed it, from the very beginning. This was our first visit to Zakynthos, and we got some really cool ideas from him regarding more secluded beaches (not the ones that are always over crowded). We had rented a quad bike for the entire duration of our trip and it was so much fun venturing around the island to find all the best spots that the host had recommended to us (as well as others that we had researched on our own - some of them were difficult to reach, which made the whole experience extremely fun and adventurous). The apartment itself was really nice, in a great location, clean, and had everything we needed (we also used to kitchen a couple of times and it had all the necessities). A wonderful and considerate benefit to point out: The host had provided us with large water bottles on arrival - this doesn't always happen but it's a great bonus, as the tap water is undrinkable. Overall, our stay didn't leave anything to be desired, the host and the apartment ticked all the boxes to have a superb stay in a wonderful spot of Greece. Highly recommended, thanks for everything :)
Absolutely nothing!
Reviewed: 14 June 2023 · Stayed in June 2023
Verified reviewit was very central only five mins walk away from the main square so i had access to everything within walking distance. the place was perfect. modern and very clean. it was quiet so noise wasnt a problem. the bed was super comfortable so i couldnt get out of it. spyros the young man who is in charge was super friendly and was more than pleased to help when i got lost. keep up the good work u have been doing so far
have no negative comments
Reviewed: 12 September 2022 · Stayed in August 2022
Verified reviewGreat host and exceptional communication
nothing, it was a special holiday thanks to this host and his information