8.8

Reviews of Regal Hotel Mitropoleos 4 stars

Mitropoleos 60, Athens, 10563, Greece

  • Natasza

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Cristina

    Reviewed: 31 August 2025 · Stayed in June 2025

    Verified review

    Excellent location and view, the rooftop restaurant and bar is really great for evenings with views to the Acropolis

    Noisy given the central location, but it was to be expected

  • Chantelle

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Location is great. Room is nice.

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  • Rachael

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Excellent location, clean and well apportioned rooms, super helpful and friendly staff

  • Amalia

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • P

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
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  • Nasser

    Reviewed: 29 August 2025 · Stayed in June 2025

    Verified review
  • Nerguizian

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Location : amazing (10/10) from plaka to acropolis View of acropolis : really nice, they could have washed the windows for a better experience Safe: had a nice safe

    Size: its smaller than u think, especially the bathroom, its badly designed Rooftop restaurant : They market a lot on the restaurant, but its technically not their rooftop restaurant. You have a 10% because you’re from the hotel but the prices are expensive. Also you need to reserve in advance. Counter space : Space: no room to put toiletteries, makeup bag, etc AC : wasnt the best. Had to put it at 15 degrees so we can sleep

    Property response:

    Dear Nerguizian, Thank you for taking the time to share such a detailed review of your stay. We are pleased to hear that you enjoyed our central location, the incredible view of the Acropolis, and the convenience of the in-room safe. We are also grateful for your constructive feedback. Please know that we take all comments seriously, and your suggestions regarding room layout, window cleanliness, and storage space have been noted and forwarded to the appropriate departments for consideration. Regarding the rooftop restaurant, it is indeed operated independently from the hotel, and while we strive to offer a seamless guest experience—including a discount for our hotel guests—reservations are often required due to high demand. We regret that the air conditioning did not perform to your expectations during your stay and will have our maintenance team review the system. Your observations are valuable to us as we constantly seek to improve, and we sincerely hope to have the opportunity to welcome you again and provide an enhanced experience. Regal Hotels Reservation Team

    Dear Nerguizian, Thank you for taking the time to share such a detailed review of your stay. We are pleased to hear that you enjoyed our central location, the incredible view of the Acropolis, and the convenience of the in-room safe. We ar… Show more

    Regal Hotel Mitropoleos
    30 August 2025
  • Esra

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
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  • Miran

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Tass

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Great location

    Property response:

    Dear Tass, Thank you for your kind words. We’re delighted that you enjoyed our service and appreciated our central location. We hope to welcome you again soon. Regal Hotels Reservation Team

    Regal Hotel Mitropoleos
    30 August 2025
  • Barton

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Only the location

    We were given a corner room which was oddly shaped with the bed not fitting well making it difficult to move about the room. It was described as a city view room but in reality looked over air conditioning ducts , a truly horrible view. The hotel had a rooftop bar that was run independently and open to the public which meant in the evening the hotel was overrun by random people which meant using the lift and getting to your room was difficult and frustrating. While the majority of the staff were ok one young boy child was quite rude and condescending and was totally unsuitable for a customer service role. When checking out of the hotel I was asked about our stay and the response to our disappointment with the hotel was met with complete disinterest. Overall a horrible experience. In contrast a hotel directly across the road which we stayed at earlier in our holiday was a delight and really good value for money considering we got a room with a balcony and city view , breakfast included and a private rooftop bar and restaurant . If you stay in this part of Athens I can highly recommend the Plaka hotel and advise that you avoid the Regal hotel like the plague.

    Property response:

    Dear Barton, Thank you for sharing your thoughts with us. We are sorry to hear that your experience did not reflect the level of comfort and satisfaction we strive to provide. We take guest feedback very seriously, especially when it concerns our staff and service. Please be assured that our entire team is carefully selected and trained with a strong focus on professionalism, courtesy, and guest care. It is always our goal to ensure that every interaction is positive and respectful, and we regret if this was not fully reflected during your stay. Your comments have been forwarded to the relevant departments for review, and we genuinely appreciate your time in helping us grow and improve. We hope to have the chance to welcome you again and offer a better experience. Regal Hotels Reservation Team

    Dear Barton, Thank you for sharing your thoughts with us. We are sorry to hear that your experience did not reflect the level of comfort and satisfaction we strive to provide. We take guest feedback very seriously, especially when it conce… Show more

    Regal Hotel Mitropoleos
    30 August 2025
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  • Konstantina

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Paulla

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Great Location

    My IPAD went missing!!! the staff looked into it , but nothing was found. Sound proofing was non existent.. we could hear all the sounds outside in the city which affected our sleeep. The TV was letting out sounds which we thought was next door but turns out it was faulty so that affected our sleep. We reported it but nothing was done about it. The bathroom could not fit two people in at the same time. The building in its design is s not fit for purpose. We will not be returning or recommending this hotel … very overpriced.

    Property response:

    Dear Paulla, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations and regret any inconvenience you experienced. Please rest assured that the safety, comfort, and peace of mind of our guests are top priorities for us. As soon as your missing item was reported, our team responded immediately with great care and professionalism, thoroughly inspecting the room and public areas, and following all internal procedures in accordance with our strict lost & found policy. While the item was not located, we can confidently state that our staff operates with honesty, integrity, and full commitment to guest service at all times. We are also sorry to hear that external noise and a technical issue affected your rest. While the hotel follows regular maintenance protocols, your comments have been noted and forwarded to the relevant departments to be addressed. Although we are disappointed that your experience did not reflect the high standards we aim to provide, we are grateful for your feedback and the opportunity to continue improving. Regal Hotels Reservation Team

    Dear Paulla, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations and regret any inconvenience you experienced. Please rest assured that the safety, comfort, and pea… Show more

    Regal Hotel Mitropoleos
    30 August 2025
  • Anonymous

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
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  • Ali

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    The staff were very pleasant and welcoming and made sure that you were comfortable and at your service. I only stayed here a night but you could stay here for a week. It is so clean & comfortable & there is a gym that you can use as well. Location was perfect for a short trip as it was so close to plaka & within walking distance of all the historical sights including acropolis

    Property response:

    Dear Ali, Thank you so much for your kind words! We are delighted to hear that our staff made you feel comfortable and welcome during your stay. It’s wonderful to know that you appreciated the cleanliness, comfort, and convenient location of our hotel, as well as the facilities such as our gym. We truly hope to have the pleasure of welcoming you for a longer stay next time so you can fully enjoy everything we have to offer. Warm regards, Regal Hotels Reservation Team

    Dear Ali, Thank you so much for your kind words! We are delighted to hear that our staff made you feel comfortable and welcome during your stay. It’s wonderful to know that you appreciated the cleanliness, comfort, and convenient location … Show more

    Regal Hotel Mitropoleos
    30 August 2025
  • Felicity

    Reviewed: 28 August 2025 · Stayed in July 2025

    Verified review

    Great location, and the staff were awesome, especially Carolina!

    Property response:

    Dear Felicity, Thank you very much for your wonderful feedback! We are thrilled to hear that you enjoyed our excellent location and that our staff made a great impression. We will be sure to pass on your kind words to her. Looking forward to welcoming you again soon! Warm regards, Regal Hotels Reservation Team

    Dear Felicity, Thank you very much for your wonderful feedback! We are thrilled to hear that you enjoyed our excellent location and that our staff made a great impression. We will be sure to pass on your kind words to her. Looking forward… Show more

    Regal Hotel Mitropoleos
    30 August 2025
  • Anca-rodica

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
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  • Michelle

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Amazing central location. The staff are outstanding especially Yannis :)

    Room a little bigger but not an issue - a pool would be outstanding

    Property response:

    Dear Michelle, Thank you for your wonderful feedback. We are proud to have Giannis as our manager, whose leadership and commitment play a key role in ensuring our guests have an exceptional experience. We’re delighted you enjoyed our central location and comfortable accommodations. Your suggestion about a pool is appreciated and will be considered. We look forward to welcoming you again soon. Regal Hotels Reservation Team

    Dear Michelle, Thank you for your wonderful feedback. We are proud to have Giannis as our manager, whose leadership and commitment play a key role in ensuring our guests have an exceptional experience. We’re delighted you enjoyed our centr… Show more

    Regal Hotel Mitropoleos
    30 August 2025
  • Adib

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The staff are so welcoming and friendly, Rooms are so clean and modern Location is perfect

    .

    Property response:

    Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed our prime location, stunning views, and modern, clean rooms. Our team takes great pride in providing warm and friendly service, and your kind words truly mean a lot to us. We look forward to welcoming you back to the best hotel for many more memorable stays! Regal Hotels Reservation Team

    Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed our prime location, stunning views, and modern, clean rooms. Our team takes great pride in providing warm and friendly service, and your kind words truly mean a… Show more

    Regal Hotel Mitropoleos
    30 August 2025
  • Anonymous

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Great location, fantastic view of the Acropolis from our balcony and clean.

    Small hot elevators and there is absolutely no counter space on the bathroom vanity. There is a shelf under the sink about shin high but very inconvenient for make up and toiletries bags.

    Property response:

    Dear Guest, Thank you for sharing your experience with us. We’re delighted to hear you enjoyed the excellent location, the fantastic Acropolis view, and the cleanliness of your room. We appreciate your feedback regarding the elevator size, temperature, and bathroom storage — your comments are very valuable and will help us improve our services. We hope to welcome you again on your next visit to Athens! Regal Hotels Reservation Team

    Dear Guest, Thank you for sharing your experience with us. We’re delighted to hear you enjoyed the excellent location, the fantastic Acropolis view, and the cleanliness of your room. We appreciate your feedback regarding the elevator size… Show more

    Regal Hotel Mitropoleos
    30 August 2025
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  • Andreas

    Reviewed: 26 August 2025 · Stayed in June 2025

    Verified review
  • Oksana

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    We really enjoyed our stay at Regal Hotel Mitropoleos. The room was modern, spotless, and very comfortable. Perfect location, just 10 minutes walking from the Acropolis and surrounded by restaurants. The rooftop terrace with Acropolis views was amazing, and breakfast there was delicious. Staff were friendly and helpful – highly recommended!

    Property response:

    Dear Oksana, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at Regal Hotel Mitropoleos — from the modern, spotless, and comfortable rooms to our unbeatable location just a short walk from the Acropolis. It's great to know you loved the rooftop terrace with its amazing view and delicious breakfast. Our team takes pride in providing friendly and helpful service, and your kind words mean a lot to us. We look forward to welcoming you back soon! Regal Hotels Reservation Team

    Dear Oksana, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at Regal Hotel Mitropoleos — from the modern, spotless, and comfortable rooms to our unbeatable location just a short walk from… Show more

    Regal Hotel Mitropoleos
    30 August 2025
  • Nikos

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Excellent value for the money for a hotel located in the center of Athens. The staff is friendly and accommodating. The view of the Acropolis from the room and the rooftop restaurant are the cherry on top for this excellent hotel.

    The shower was a bit tight and needs bars for safety.

    Property response:

    Dear Nikos , Thank you for your kind feedback and for highlighting the great value and central location of our hotel. We’re delighted to hear that you enjoyed the friendly and helpful service from our team, as well as the stunning views of the Acropolis from your room and our rooftop restaurant — truly the cherry on top! We appreciate your comments regarding the shower and safety features, and please rest assured that we take such feedback seriously as we continually strive to improve our guests’ experience. We hope to welcome you back to Regal Hotel soon for an even better stay! Regal Hotels Reservation Team

    Dear Nikos , Thank you for your kind feedback and for highlighting the great value and central location of our hotel. We’re delighted to hear that you enjoyed the friendly and helpful service from our team, as well as the stunning views of… Show more

    Regal Hotel Mitropoleos
    30 August 2025
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  • Rama

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
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