Reviews of The Residence Aiolou Hotel & Spa 4 stars

The location was closed to shops and ermou and the room was nicely fitted out.

The description of the accomodation stated bath and shower however you had to stand in the bathtub to use the shower hose. This meant the whole room, walls blinds got wet when using the hose attachment. Additionally there were no chairs on the balcony so you could not sit outside.

The location of this hotel was perfect - right in the centre of Athens surrounded by restaurants and only a 5 minute walk from Monastiraki square. The room was very well decorated and very clean. The staff were so friendly and happy to help in any way they could. I would definitely stay here again.

We did not use your facility for breakfast

We were afraid to use the toilet as there were instructions not to flush toilet paper down the toilet but rather, use the bin next to the toilet to deposit our dirty paper.. As well, the hose next to the toilet to wash your bottom after using the toilet was not working at all. Other than this, we enjoyed our stay!

The staff were all great and helpful! The location to downtown area was perfect! Super easy to walk to everything or short taxi rides away.

The breakfast buffet was really good. The hotel was close to everything so it was always easy walking. The AC was perfect after the long hot days.

N/A

Location, we never needed a taxi or uber

The elevator seemed a little old so we always took the stairs, cleanliness wasn’t great in the room or in general, scarce hygiene at breakfast (guests would drop tongs on the floor and put them back on the buffet table and staff wouldn’t change them), staff at breakfast wasn’t friendly.

Location is perfect, we were on second floor and given the buzz of the neighborhood it was actually very quiet. The check in process is seamless and very organized. Staff are attentive and really pleasant.

Our room wasn’t very naturally lit and the bathroom spilled so much water which was uncomfortable. Breakfast was included but the selection was really limited. Tiny finger food yoghurt bowls, two options of eggs, bread and spreads. Comparing to other hotels in the area where they have more brunch items and elaborate breakfast dishes this was a bit of a let down. My partner had to check out the night before and we had a small awkward incident where as he was walking out to the street and me behind him (just to say bye to him before he got in the taxi) the receptionist interrogated me about who would pay for the hotel room now that my boyfriend was gone, must have thought we were both leaving which is understandable that he speaks up. However I clearly told him I wasn’t leaving yet just my boyfriend, my checkout was the next morning and that actually everything was already paid as far as I was aware from booking.com. The booking was under my name. After saying bye to my partner; I returned to the reception and gave him the courtesy and time to check his system and inform me of anything outstanding that I could of course pay this at the time of my checkout in the morning, but at the end he wasn’t really able to tell me what was outstanding. When I checked out there were different staff and nothing was actually outstanding. It’s not a major thing but I feel this very awkward interaction could have been handled differently.

hotel is nice but not great. location is very good stuff is nice

climbing 3 floors was difficult

I was expecting to see a view of the Acropolis’s as advertised. Instead I stayed in a room on the mezzanine floor. The Spa advertised is under construction. I did not get to use the Spa, it was closed for renovation.

Central and new

Aircon smell, Smokey dusty

Location was quiet but close to activities we like to do, very helpful staff, comfortable rooms.

Nothing