Furniture needed updating (wobbly - felt like I might break it) Shower head needs replacing - nodules are clogged. I manually unclogged some to get the waterfall working.

Location and staff were very good. Loved the terrace.

Stayed in August 2025

I don't see any negative thing to point out.

The Vault is so well placed that you won't need public transportation. But if you happen to do, Monastiraki train station is just a 750 meters walk. Syntaga and Ermou (the most commercial street) are also at 750m2. The area is totally safe even during the night hours. The breakfast (we did not take it) is served in the rooms, which means there are no common spaces. But we did not really miss them, since we were out most of the time. There is a water machine next to the lift, where you can get cold/warm water whenever you want. Our room was quite big, more than an average hotel room, and this was amazing. The bed was very comfortable. The bad was also quite big and nicely equipped and decorated. We needed to have air condition most of the time, since the room was in the last floor, and summers in Athens can be very hot, but the machine worked very well. There is also a coffee machine in the room and a boiler, which was very practical for my first coffee of the day. We had no views to the street, but this was not an issue for us. For the price payed I can highly recommend this hotel. We loved it.

Stayed in August 2025

Breakfast could have been more “rich” but i didn’t know that breakfast was served in the room. More breakfast options could enrich the breakfast but for me, i prefer to have my breakfast in a breakfast room instead of my room. The staff was very friendly really, the hotel was super clean and the location is safe and in the center. No comfortable lobby area, very small area, the room was great though. Overall, good experience.

Location- Friendly staff-Cleanliness

Stayed in August 2025

I spent 1 night, chosen for the location, I had booked a cool restaurant 5 minutes walk to the hotel.

Stayed in June 2025

Bathroom could have been a bit cleaner

Great location - very central. Nice big room. Staff were very friendly.

Stayed in July 2025

The breakfast was to our room, I didn't read anywhere in the description that there was no breakfast room, so you have to make your own coffee etc

The size of the room was good but the kids beds were not regular mattress, but very thin mattress, not a real bed

Stayed in July 2025

No door or curtains on shower

Location

Stayed in June 2025

View from room.

Best location. Very nice neighborhood.

Stayed in June 2025

Maybe the towels smell can be freshier and more white.

The location is amazing. Close to everything. The staff at the hotel was exceptional and gave solutions to everything I needed. Peter made me feel like home at the hotel. Thank you a lot.

Stayed in June 2025

Very thin walls. We heard everything (but EVERYTHING!!!!!!) from the next room. There is a bar under the hotel and we heard the music and the people very loud. Not for light sleepers

Big room, very big and plesent shower. The bed was very comfortable. Nice location. In walking distance to city center

Stayed in June 2025

There's a bar quite literally at the opposite side of a narrow street and it gets loud. I stayed at 2 rooms while at The Vault Athens (I decided to stay longer and only a different room was available; hence the change) and the street view room is louder. The loud music sometimes plays till 3-4 in the morning. When I stayed at the courtyard room view I didn't hear it. Overall it didn't really bother me too much - I had a harder time falling asleep but I wouldn't say it ruined my sleep. If you're concerned with the noise, take the courtyard room view. Don't expect a nice view though, you'll just see a bunch of walls right next to your window. I didn't book the courtyard view for "the view" but really there isn't any.

The Vault Athens' location is SUPERB and it cannot be understated how convenient it makes everything. You're right in the middle of a vibrant neighbourhood. Walk a couple of minutes and you'll find yourself in the colourful and lively Psirri neighbourhood. Walk a bit more and you'll reach Plaka. It's so convenient. A bunch of historical places and museums are very close as well: Acropolis, Acropolis Museum, Temple of Hephaustus. I stayed in Athens for a week and I walked the whole time. You'll also find a bunch of amazing food places really close to The Vault Athens. Go for brunch at The Brunch Factory or The Brunchers. Try freddo espresso when you're in Athens! Grab some souvlaki at Street Souvlaki or Greco's Project. Then go for a walk to a great sunset spot, Spring of Pnyx. Much better than the overcrowded Lycabettus Hill. Ah, Athens. I'll be back! The Vault Athens is a good hotel, but the location beats everything. Also, the staff is very friendly and helpful. I can totally recommend this hotel for your stay. I would totally stay there again.

Stayed in May 2025

There's a bar quite literally at the opposite side of a narrow street and it gets loud. I stayed at 2 rooms while at The Vault Athens (I decided to stay longer and only a different room was available; hence the change) and the street view room is louder. The loud music sometimes plays till 3-4 in the morning. When I stayed at the courtyard room view I didn't hear it. Overall it didn't really bother me too much - I had a harder time falling asleep but I wouldn't say it ruined my sleep. If you're concerned with the noise, take the courtyard room view. Don't expect a nice view though, you'll just see a bunch of walls right next to your window. I didn't book the courtyard view for "the view" but really there isn't any.

The Vault Athens' location is SUPERB and it cannot be understated how convenient it makes everything. You're right in the middle of a vibrant neighbourhood. Walk a couple of minutes and you'll find yourself in the colourful and lively Psirri neighbourhood. Walk a bit more and you'll reach Plaka. It's so convenient. A bunch of historical places and museums are very close as well: Acropolis, Acropolis Museum, Temple of Hephaustus. I stayed in Athens for a week and I walked the whole time. You'll also find a bunch of amazing food places really close to The Vault Athens. Go for brunch at The Brunch Factory or The Brunchers. Try freddo espresso when you're in Athens! Grab some souvlaki at Street Souvlaki or Greco's Project. Then go for a walk to a great sunset spot, Spring of Pnyx. Much better than the overcrowded Lycabettus Hill. Ah, Athens. I'll be back! The Vault Athens is a good hotel, but the location beats everything. Also, the staff is very friendly and helpful. I can totally recommend this hotel for your stay. I would totally stay there again.

Stayed in May 2025

the way breakfast was done. I didn't like having it delivered. I was traveling with friends and was intending having breakfasts with them, so was surprised it was brought to my room. also, the hotdogs bun for breadcwas strange. the espresso was nice.

the size of the room. the decor felt elegant.

Stayed in April 2025

Breakfast is given into the room (you have to choose just a few options on the evening). There is a night club just the opposite your windows. It was quite loud in winter, how it will be in the summer? This is more an apartment than a hotel.

The location is great, close to the underground and public transport. The room is spacious and comfortable.

Stayed in February 2025

Great location, very clean room and building. Good price for room

Stayed in April 2025

No breakfast room nor bar or restaurant.

Very good location, near Akropolis. Metro station 5 min walk and lot of restaurants in the neigbourhood.

Stayed in April 2025

The shower didn’t work properly and the air conditioning felt like both cool and warm air was coming out

Staff was really nice, the location is great to walk downtown Athens

Stayed in April 2025

We did not have cooked breakfast but apart from that it was a very good .

Stayed in April 2025

Amazing staff in a great location. Breakfast was very basic - we ate outside.

Stayed in January 2025

Nothing

Location and quite small hotel

Stayed in March 2025

Small rooms. Bathroom very small. View of room 402 was terrible

Small clean hotel. Excellent location

Stayed in March 2025

I have reserved the Superior Suite with City View witch in the description it says that is comprised of 1 living room, 1 separate bedroom and 1 bathroom. It wasn't like that; all the beds were in the same room. So I was really disappointed because the reason for choosing this accommodation was the separate bedroom. The staff said that they do not have an apartment with separate bedroom, even if it says like that in the description. So, you should be aware of this. Also the sound insulation of the windows is really pour; basically you hear everything from the street.

The position, the cleanliness.

Stayed in March 2025

Everything was fine until we returned to the room in the afternoon and saw that the cups we drink coffee with in the morning, after being washed by the cleaner, were placed upside down in the sink in the bathroom. This was the most disgusting thing I have ever seen in a hotel. I don't want to think about what sponges those cups were washed with, but even if they were washed with new sponges, placing them upside down in the sink where we wash our hands is the most unhygienic thing that could exist. It would be better to put disposable cups in, to avoid any kind of dissatisfaction.

the hotel was nice, in the city center with a lot of attractions nearby. the reception girl was so nice to us and very kind.

Stayed in March 2025

The room had sliding windows facing air shafts. This type of window is poor by design at blocking noise. The AC units are placed in the air shafts, so the room was continuously noisy from the hum the machines make. Felt kind of sleeping on a ship. Also the toilet tank had a minor glitch and didn't refill some times. When mentioned at check out I was told that it would be taken care of. Besides these flaws, the hotel is a good choice in the heart of Athens, with great staff and extremely clean and spacious rooms.

Polite staff, great location, extremely clean, easy check in, spacious room, design is nice, amenities are adequate, accurate communication. Four pillows of two different softness levels was a nice touch.

Stayed in March 2025