Fira Santorini, Fira, 84700, Greece
#48 of 119 hotels in Fira
Guests' ChoiceBased on 298 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
9.1
Facilities
9.1
Staff
9.4
Value for money
8.7
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 August 2025
Kyle
South AfricaVery peaceful and exclusive.
Stayed in July 2025
Reviewed: 31 July 2025
Talia
United KingdomThere is no bar/food facilities on site. There is a mini market in close proximity so we could bring food & drinks back but a bar on site would have been ever better!
Very clean & spacious rooms. The staff brought out a little snack platter whilst we were at the pool one day. So kind!
Stayed in July 2025
Reviewed: 17 July 2025
Valentina
ItalyNo sea view from hotel.
I had an amazing stay at White Concept Caves! The standout features for me were the stunning architecture of the building, which perfectly blends traditional charm with modern elegance. The swimming pool was absolutely beautiful and a perfect spot to relax and enjoy the breathtaking views. On top of that, the concierge service was exceptional—friendly, attentive, and always ready to help with any request. Highly recommended for anyone visiting Santorini!
Stayed in July 2025
Reviewed: 17 July 2025
Chuck
United StatesI know the theme is minimalist but I wish there was shower curtains so the water don’t come out to the bathroom floor. Also, one of the staffers went into my fridge and tear opened my Dubai Chocolate bar and took a piece. I hope that person enjoyed it.
The hot tubs are nice to have but they’re not really hot at all which is fine in the heat.
Stayed in July 2025
Reviewed: 22 June 2025
Breda
IrelandIt’s a beautiful boutique hotel. Great location. Spotlessly clean. Quiet. Beautiful swimming pool. Caitiona was so friendly and helpful.
Stayed in June 2025
Reviewed: 29 May 2025
Hwayuh
Taiwan1.The light in the bathroom. It will turn off after 10 seconds… if you are not keep moving your body which is a little bit inconvenient. 2. Through this hotel then booked the transport pickup service from port. But the driver guy didn’t show up. I don’t have WiFi or phone can call for the help. So I have to ask other people to borrow me to the phone to tell them. It’s totally unacceptable. Imagine if that is someone who couldn’t speak any others foreign languages and doesn’t have phone…
The staff Tina, she is absolutely amazing and helpful. She recommended us a lot of wonderful places. The pool is cute. The room is huge.
Stayed in May 2025
Reviewed: 27 May 2025
Hana
IrelandWhite Concept Caves was just perfect. It was a 8 minute walk to the centre of Fira. The apartment and pool was absolutely stunning with its crisp white walls and interior. The room was clean and spacious and beds were very comfortable. The staff were extremely helpful and gave us lots of advice and tips on what to explore on the island.
Stayed in May 2025
Reviewed: 19 May 2025
Mariana
United StatesRoom can get very hot even with the AC on.
Cool looking hotel and rooms. Located in a quiet area but within a very short walk to the center of Fira. Helpful and kind staff. Close to Fusionnelle which was amazing.
Stayed in May 2025
Reviewed: 14 May 2025
Ella
United KingdomNothing!
Absolutely amazing property. The rooms are massive, the hot tubs are clean & the perfect temperature. Staff are brilliant. The communal pool is incredible & spotlessly clean! They very kindly upgraded us as it was our honeymoon. The best hotel we have ever stayed in. Amazing stay!
Stayed in May 2025
Reviewed: 10 May 2025
Roberta
United KingdomWould have a loved a bar or breakfast cafe
The property is beautiful, clean and assessable. The staff are so lovely especially the manager Ioannis. It’s short walk to everything in Fira so great if you want to have easy access to explore
Stayed in May 2025
Reviewed: 5 May 2025
Ghosheh
IsraelNot enough facilities compared to the price and hot tub at the rooms not hot at all.
The room
Stayed in May 2025
Reviewed: 1 January 2025
Ngawoon
SingaporeThere is a step between living area and bedroom, and between bedroom and bathroom. Perhaps there is tripping hazard for some.
The design concept. It’s interesting to stay in a cave.
Stayed in December 2024
Reviewed: 26 November 2024
Heeps
United KingdomWalking distance to restaurants & bars. Lovely breakfast delivered to the room
Stayed in October 2024
Reviewed: 2 November 2024
Peggy
AustraliaIt was a pleasure to stay there, the hotel let me check in earlier, the location is quite close to the bus stop, the room is spotless.
Stayed in November 2024
Reviewed: 27 October 2024
Sheryl
QatarYou may find donkey poo early in the morning outside the residences, however it was cleaned up quickly too.
Beautiful and serene property, friendly and helpful staff, amazing breakfast served to your room (more than enough for 2 people) and good location (10 mins walk from the market place). Loved it!
Stayed in September 2024
Reviewed: 26 October 2024
Lee
United StatesBathroom had no soap holder. Lacked hooks and hangers. Need something to keep the shower water from splashing out.
Stayed in October 2024
Reviewed: 23 October 2024
Rajkumar
IndiaSUPPLY OF WATER BOTTLES IS LIMITED YOU SHOULD ARRANGE MORE OF DRINKING WATER BOTTLES PER DAY
IMPROVE BREAKFAST PROVIDE FRUITS
Stayed in September 2024
Reviewed: 19 October 2024
Erin
CanadaOn arrival, it takes a minute because the hotel is up a cobblestone alley… a porter meets you but at first I was worried we were dropped off incorrectly. Some “rough” looking spots in the area but extremely safe and White Caves is beautiful and modern!
Stunning decor and modern Friendly and helpful staff Breakfast delivered to your room
Stayed in October 2024
Reviewed: 17 October 2024
Chia
TaiwanNothing
Wonderful hotel, everything is great
Stayed in October 2024
Reviewed: 15 October 2024
Angie
United StatesNA
Good location. Clean with all the necessary amenities. Elpida was a great help from before the trip to the end of the trip. All the staff are friendly and very professional.
Stayed in October 2024
Reviewed: 12 October 2024
Violeta
United KingdomNothing! All amazing!
On the arrival me met the lady on the reception. She was really lovely and offered us the water. It was really hot day. All the staff is really nice. The location is brilliant and easy to get anywhere you want. Hotel is clean and the rooms are spacious. Thank you!
Stayed in October 2024
Reviewed: 8 October 2024
Jesse
AustraliaN/A
We loved everything about our stay. Facilities were excellent, comfortable suites and staff incredibly friendly & helpful
Stayed in October 2024
Reviewed: 5 October 2024
Igor
CroatiaLiked everything, nice, new and modern. Good breakfast brought to the room. Available parking places nearby.
Stayed in September 2024
Reviewed: 30 September 2024
Janine
AustraliaIt was very relaxing and close to everything
Stayed in September 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content