Reviews of White Concept Caves
Fira Santorini, Fira, 84700, Greece
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewNo water on the fridge
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewVery peaceful and exclusive.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewVery clean & spacious rooms. The staff brought out a little snack platter whilst we were at the pool one day. So kind!
There is no bar/food facilities on site. There is a mini market in close proximity so we could bring food & drinks back but a bar on site would have been ever better!
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe rooms were amazing and we loved the private pool. Staff were excellent, friendly and very accommodating!
Unfortunately there is no restaurant or bar on site. We had to venture out for breakfast each morning. Also a shame that there is no where to get a drink by the pool (even soft drinks!)
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewI had an amazing stay at White Concept Caves! The standout features for me were the stunning architecture of the building, which perfectly blends traditional charm with modern elegance. The swimming pool was absolutely beautiful and a perfect spot to relax and enjoy the breathtaking views. On top of that, the concierge service was exceptional—friendly, attentive, and always ready to help with any request. Highly recommended for anyone visiting Santorini!
No sea view from hotel.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe hot tubs are nice to have but they’re not really hot at all which is fine in the heat.
I know the theme is minimalist but I wish there was shower curtains so the water don’t come out to the bathroom floor. Also, one of the staffers went into my fridge and tear opened my Dubai Chocolate bar and took a piece. I hope that person enjoyed it.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewIt’s a beautiful boutique hotel. Great location. Spotlessly clean. Quiet. Beautiful swimming pool. Caitiona was so friendly and helpful.
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and appreciated the hotel's location, cleanliness, and quiet atmosphere. It's wonderful to know you found the swimming pool beautiful and relaxing. We’ll be sure to pass on your compliments to Christina, she’ll be thrilled to know she made a positive impression. We hope to welcome you back again soon! White Concept Caves
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and appreciated the hotel's location, cleanliness, and quiet atmosphere. It's wonderful to know you found the swimming pool beautiful and … Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe staff Tina, she is absolutely amazing and helpful. She recommended us a lot of wonderful places. The pool is cute. The room is huge.
1.The light in the bathroom. It will turn off after 10 seconds… if you are not keep moving your body which is a little bit inconvenient. 2. Through this hotel then booked the transport pickup service from port. But the driver guy didn’t show up. I don’t have WiFi or phone can call for the help. So I have to ask other people to borrow me to the phone to tell them. It’s totally unacceptable. Imagine if that is someone who couldn’t speak any others foreign languages and doesn’t have phone…
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewWhite Concept Caves was just perfect. It was a 8 minute walk to the centre of Fira. The apartment and pool was absolutely stunning with its crisp white walls and interior. The room was clean and spacious and beds were very comfortable. The staff were extremely helpful and gave us lots of advice and tips on what to explore on the island.
Dear Hana, Thank you for your kind words and thoughtful review. We're delighted to hear that you enjoyed your stay at White Concept Caves, especially the convenient location, elegant design, and comfort of the apartment. We're also pleased that our staff could enhance your experience with helpful tips. We look forward to welcoming you again in the future. White Concept Caves Staff
Dear Hana, Thank you for your kind words and thoughtful review. We're delighted to hear that you enjoyed your stay at White Concept Caves, especially the convenient location, elegant design, and comfort of the apartment. We're also… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewCool looking hotel and rooms. Located in a quiet area but within a very short walk to the center of Fira. Helpful and kind staff. Close to Fusionnelle which was amazing.
Room can get very hot even with the AC on.
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewAbsolutely amazing property. The rooms are massive, the hot tubs are clean & the perfect temperature. Staff are brilliant. The communal pool is incredible & spotlessly clean! They very kindly upgraded us as it was our honeymoon. The best hotel we have ever stayed in. Amazing stay!
Nothing!
Dear Ella, Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you had such an amazing stay with us, especially for such a special occasion as your honeymoon. We’re thrilled to have been part of such a cherished time in your lives. We hope to welcome you back again in the future for another exceptional stay! White Concept Caves Staff.
Dear Ella, Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you had such an amazing stay with us, especially for such a special occasion as your honeymoon. We’re thrilled to have been part of such a ch… Show more
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewThe property is beautiful, clean and assessable. The staff are so lovely especially the manager Ioannis. It’s short walk to everything in Fira so great if you want to have easy access to explore
Would have a loved a bar or breakfast cafe
Dear Roberta, Thank you for your lovely feedback! We’re so pleased to hear you enjoyed your stay. It’s especially wonderful to know that our team and Mr Ioannis in particular, made a positive impression during your stay. Your kind words means a lot to us. We hope to have the pleasure of welcoming you back again soon!
Dear Roberta, Thank you for your lovely feedback! We’re so pleased to hear you enjoyed your stay. It’s especially wonderful to know that our team and Mr Ioannis in particular, made a positive impression during your stay. Your kind words m… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe room
Not enough facilities compared to the price and hot tub at the rooms not hot at all.
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewWe had to move a couple of days into our stay due to an issue with sewage. The staff organised a new hotel for us at no extra cost and organised a transfer as well. We had paid for an upgraded large room which was quite expensive. This is the only reason we stayed here so it was disappointing to have to move, but we understood. The new place - our room wasn’t half as big.
Having to move in the middle of our stay.
Reviewed: 29 April 2025 · Stayed in February 2025
Verified reviewReviewed: 27 March 2025 · Stayed in February 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewDear Giuliana, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay, the location, and the comfort of the room. Our team takes great pride in providing friendly and welcoming service, so your feedback means a lot to us. We hope to welcome you back again soon!
Dear Giuliana, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay, the location, and the comfort of the room. Our team takes great pride in providing friendly and welcoming service, so your feedback mea… Show more
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewThe design concept. It’s interesting to stay in a cave.
There is a step between living area and bedroom, and between bedroom and bathroom. Perhaps there is tripping hazard for some.
Dear ngawoon, Thank you so much for sharing your experience with us! We’re thrilled to hear that you enjoyed your upgrade to the Elegant Suite and found it gorgeous—it’s wonderful to know it added to your stay. The cave-inspired design is one of our favorite aspects too, and we’re glad you found it interesting and unique. We appreciate your feedback about the steps between the living area, bedroom, and bathroom. Safety and comfort are very important to us, and we’ll take this into account as we continuously improve. It was a pleasure hosting you, and we hope to welcome you back for another memorable stay!
Dear ngawoon, Thank you so much for sharing your experience with us! We’re thrilled to hear that you enjoyed your upgrade to the Elegant Suite and found it gorgeous—it’s wonderful to know it added to your stay. The cave-inspired design is o… Show more