7.1

Reviews of Zanteapts 360 Gouzeli Apartment

Γουζέλη, Zakynthos Town, 29100, Greece

  • Connie

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    HIDDEN COST!!! If you book this apartment, you will need to pay 8 euros cash per night due to a climate resilience fee. We were only informed of this upon our arrival at the property. There was no mention of this anywhere on the booking or by the host. We were not pleased with this as our payment for this accomodation stated that it included all taxes and charges. Prior to arriving to Zakynthos, we had travelled to other areas of Greece where they had included this fee in the overall payment.

  • Andreas

    Reviewed: 24 August 2024 · Stayed in August 2024

    Verified review
  • Brad

    Reviewed: 20 September 2023 · Stayed in September 2023

    Verified review
  • See the property
  • Jane

    Reviewed: 16 August 2023 · Stayed in July 2023

    Verified review

    Owner contactable on phone

  • Leon

    Reviewed: 12 July 2023 · Stayed in July 2023

    Verified review

    Dennis welcomed us with a big smile and was extremely helpful in answering all our tourist questions. We let out a 'sigh of relief' upon arrival, as it appeared clean & comfortable, with modern decor. The balcony has a nice view and is a short walk into the main areas of town.

    The bed was extremely uncomfortable, with the springs digging into your body (we placed the duvet ontop of the mattress to make it a little more bearable). There was no toilet paper and the most disturbing thing of all was the family of cockeroaches and silver fish under & on the pull out lounge in the living room.

    Property response:

    Dear Leon, Thank you for your positive feedback about Dennis and the overall cleanliness and comfort of our apartment. We appreciate your kind words. We apologize for the inconvenience caused by the uncomfortable bed and the presence of insects. We have already had a professional pest control services to resolve the issue. We apologize for any discomfort caused during your stay. Your feedback is valuable, and we hope to have the opportunity to provide you with a more pleasant experience in the future.

    Dear Leon, Thank you for your positive feedback about Dennis and the overall cleanliness and comfort of our apartment. We appreciate your kind words. We apologize for the inconvenience caused by the uncomfortable bed and the presence of i… Show more

    Zanteapts 360 Gouzeli Apartment
    18 July 2023
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