Reviews of Hotel Boutique Casa José 3 stars
Hotel Casa José, Casa 108, Residenciales Sasay, Zona 9, Cobán, A.V, 16001 Cobán, Guatemala

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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 November 2024 · Stayed in November 2024
Verified reviewReviewed: 30 September 2024 · Stayed in September 2024
Verified reviewThe Hotel boutique casa Jose is very quiet and is very central to the places to visit in Alta Verapaz The workers are very friendly and very professional. They treat you like family and that makes you feel very good.
There is no negative comment. During my stay everything was very good.
Reviewed: 19 April 2024 · Stayed in April 2024
Verified reviewReviewed: 29 February 2024 · Stayed in February 2024
Verified reviewReviewed: 22 February 2024 · Stayed in February 2024
Verified reviewWe loved our stay at Boutique Casa Jose. The property was absolutely beautiful and filled with live flowers and nature everywhere within the walls of the property. We chose this hotel because it was just far enough outside of town (2 minutes by car) that we felt we were in our own private paradise. The location was perfect for us because it was close to town and also allowed us to get to around the area without ever seeing any traffic. Our room was perfect and clean with nice beds. Each room had a lovely mural in it depicting a different area of Guatemala that you could explore. The shower was wonderful with great pressure and lots of hot water. The entire staff was wonderful to us from the moment we arrived at the property and gave us wonderful insight into the area and the many activities we could do. There was a large open area to enjoy nature outside and read a book or just relax after coming back from a day of adventure. We will most certainly be returning soon and will definitely be staying here again.
Reviewed: 26 November 2023 · Stayed in November 2023
Verified reviewReviewed: 7 October 2023 · Stayed in October 2023
Verified reviewReviewed: 6 September 2023 · Stayed in September 2023
Verified reviewReviewed: 18 July 2023 · Stayed in July 2023
Verified reviewI loved everything about Casa José! Location was close to everything but away enough from busy center. Room was immaculate. Attention and service was exquisite. Breakfast was delicious. Iliana the owner is a sweetheart, kind, communicative and responsive🌹She went out of her way to make me feel taken care of and welcomed. She even offered to take me and picked me up at the bus station. An hour and a half away from Hu Nal Ye😍. Will definitely stay here again!
Loved everything!
Reviewed: 30 January 2023 · Stayed in January 2023
Verified reviewcomfortable bed, friendly staff, wifi
parking is a little tight unless you have a small car
Reviewed: 21 November 2022 · Stayed in November 2022
Verified reviewReviewed: 4 October 2022 · Stayed in September 2022
Verified reviewI can't say enough good things about the friendly and kind proprietors of this hotel. They were VERY helpful and we felt very welcome there. The bed was very comfortable and the room was super clean. We appreciated use of the refrigerator. Elaina helped us to order food for delivery at dinnertime and this was very much appreciated. She also drove me to the supermarket to buy food. We also had an allergy to the air freshener in the bathroom. Elaina's husband turned it off during our stay to keep us comfortable. They really helped us feel comfortable and welcomed.
The only think I would change is the shower. The water did not come out of the showerhead very well (maybe it is clogged). Also, we felt bad because the shower curtain was not able to keep the water off the floor in the bathroom and we made a big mess, although we tried to keep it arranged to minimize leaking. Full disclosure: this is not the only place we have stayed where the bathroom floor flooded during a shower. It could be our problem!