Reviews of Clarion Suites Guatemala City 5 stars
14 Calle 3-08 Zona 10, Zona 10, 01010 Guatemala, Guatemala

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Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewGreat location
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGood property.
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewNice location
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewExcellent
Thank you for taking the time to share your feedback. We are pleased to hear that you found your experience to be excellent. Your comments are invaluable to us, and we are committed to continually enhancing our services to ensure a memorable stay for all our guests. We look forward to welcoming you back in the future and hope to exceed your expectations on your next visit.
Thank you for taking the time to share your feedback. We are pleased to hear that you found your experience to be excellent. Your comments are invaluable to us, and we are committed to continually enhancing our services to ensure a memorabl… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation
Hotel room is too old style.
Thank you for taking the time to share your experience with us. We are pleased to hear that you appreciated the location of our establishment. Your feedback regarding the room style is invaluable, and we will certainly take it into consideration as we strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future, where we aim to provide an even more enjoyable stay. Thank you once again for your comments.
Thank you for taking the time to share your experience with us. We are pleased to hear that you appreciated the location of our establishment. Your feedback regarding the room style is invaluable, and we will certainly take it into consider… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewNothing really.
The price for what they offer is ridiculous. Beds are not confortable and the room smelled like paint. I asked to change rooms and they said none was available, which doesn't make any sense. You should not paint the room and put someone there right away. Is not that close to the airport and they DON'T provide shuttle services (just taxi). The room was not clean and everything is very old. You can do a lot better for 140USD.
Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your comments regarding the room conditions have been noted, and we will address these issues with our team to ensure improvements are made. We strive to provide a comfortable and pleasant experience for all our guests, and your insights are invaluable in helping us achieve that. We hope you will consider giving us another opportunity in the future to better serve you.
Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your comments regarding the room conditions have been noted, and we will address these issues with our tea… Show more
Reviewed: 1 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewBreakfast buffet was amazing!
Dear Mr. Cristobal, thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated the various amenities we offer, including our breakfast buffet. Your satisfaction is our top priority, and it is gratifying to know that we met your expectations. We look forward to welcoming you back in the future for another exceptional experience. Thank you once again for your kind words.
Dear Mr. Cristobal, thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated the various amenities we offer, including our breakfast buffet. Your satisfaction is our top priority, … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe food is good
A little old
Thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed the quality of our food, as we strive to provide a delightful dining experience for our guests. Your feedback regarding the overall ambiance is appreciated, and we will certainly take it into consideration as we continue to enhance our facilities. We hope to have the opportunity to welcome you back in the future, where we aim to exceed your expectations.
Thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed the quality of our food, as we strive to provide a delightful dining experience for our guests. Your feedback regarding the overall ambi… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewneed improve breakfast, others are good
Thank you very much for taking the time to share your experience with us. We are pleased to hear that you found many aspects of your stay enjoyable. Your feedback regarding breakfast is invaluable, and we will certainly take it into consideration as we strive to enhance our offerings. We hope to have the pleasure of welcoming you back in the future, and we are committed to making your next visit even more satisfying.
Thank you very much for taking the time to share your experience with us. We are pleased to hear that you found many aspects of your stay enjoyable. Your feedback regarding breakfast is invaluable, and we will certainly take it into conside… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewSpacious and clean suites
Thank you very much for taking the time to share your experience. We are delighted to hear that you found our suites spacious and clean. Your feedback is invaluable to us, and we are committed to maintaining high standards for our guests. We hope to have the pleasure of welcoming you back in the future, where we will strive to provide you with an even more enjoyable stay.
Thank you very much for taking the time to share your experience. We are delighted to hear that you found our suites spacious and clean. Your feedback is invaluable to us, and we are committed to maintaining high standards for our guests. W… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewIt’s centrally located
Can’t check in early
Thank you very much for your kind review. We are delighted to hear that you enjoyed our central location. Your satisfaction is our priority, and we appreciate your feedback as it helps us continue to improve our services. We look forward to welcoming you back on your next visit.
Thank you very much for your kind review. We are delighted to hear that you enjoyed our central location. Your satisfaction is our priority, and we appreciate your feedback as it helps us continue to improve our services. We look forward to… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewThank you very much for your wonderful feedback. We are delighted to hear that you experienced excellent service during your stay. We look forward to welcoming you back in the future for another exceptional stay.
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewThe best place ever
I loved it
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and found our Wi-Fi service satisfactory. We strive to provide an exceptional experience for all our guests, and it is gratifying to know we succeeded during your visit. We look forward to welcoming you back in the future and providing you with another memorable stay.
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and found our Wi-Fi service satisfactory. We strive to provide an exceptional experience for all our guests, and it is gratifying to know we succeed… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified review