Reviews of Hotel Don Felipe Aeropuerto 3 stars
8a. avenida 17-95 zona 13 aurora 1, Zona 13, 01013 Guatemala, Guatemala

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewNice place with nice and friendly staff.
We were not recommended to go out :(
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewNear the airport in a gated community
AC didn’t work
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewConvenient location. Staff very helpful accommodating our needs, Glendis deserves 5 stars
The attention and communication
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe staff was extremely nice and helped us with any request. They have a free shuttle service to the airport and the room was clean.
Reviewed: 1 August 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThey are so nice, the rooms were very clean!
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewTop
Nothing
Reviewed: 27 June 2025 · Stayed in May 2025
Verified review100% recommended.
Reviewed: 12 June 2025 · Stayed in March 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewVery comfortable affordable accommodation near the airport. Staff great, all you need .
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 March 2025 · Stayed in February 2025
Verified reviewCommitted staff - because of the helpful lady at the reception it's definitely worth a visit. Rooms very clean and bathroom - although shared - very spacious. Coffee in the morning, WiFi was useful, offer taxi for 10 USD to the airport (Uber 2,50$)..
Room "window" leads to the reception area downstairs, I recommend booking further away from the airport, save some cash and order an Uber to the airport. Nevertheless staying at the hotel was a nice experience 👍🏼
Reviewed: 8 October 2024 · Stayed in October 2024
Verified reviewReviewed: 19 March 2024 · Stayed in February 2024
Verified reviewWhen we arrived they did not know about us and had no space fppr us and just left us sort ourselves out in Guatemala late at night . We are not sure if thy took the money for it . ?
Everything . Attitude or lack of .
Reviewed: 15 March 2024 · Stayed in February 2024
Verified reviewClean convenient
Reviewed: 10 March 2024 · Stayed in March 2024
Verified reviewReviewed: 24 February 2024 · Stayed in January 2024
Verified reviewWe couldn’t pay with our European cards. They said it was our cards that were the problem, but never had any issues in Guatemala. 4 different visa and master cards did not work. My American card did work. Please make this your problem and make sure you accept cards from all over the world.
Reviewed: 11 November 2023 · Stayed in November 2023
Verified reviewReviewed: 6 November 2023 · Stayed in October 2023
Verified reviewNothing. Highly recommend to avoid.
We booked this accomodation due to it having a 24/7 reception. However, when we arrived, the whole placed was closed and nobody would answer the door. We also met another couple that were scammed in the same way. Please think twice before booking here.
Reviewed: 28 September 2023 · Stayed in September 2023
Verified reviewEverything
Reviewed: 7 August 2023 · Stayed in July 2023
Verified reviewReviewed: 17 December 2022 · Stayed in November 2022
Verified reviewReviewed: 15 November 2022 · Stayed in November 2022
Verified review