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Reviews of El Portal De Champey

entarda a semuc champey lanquin, 16011 Lanquín, Guatemala

#14 of 16 hotels in Lanquín

Guests' Choice

Review score

Based on 174 hostel reviews

7.7

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    9.4

  • Facilities

    7.7

  • Staff

    8.2

  • Value for money

    8.0

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 17 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The hugely over-priced tasteless food and drinks.

    Beautiful location right on the river. Great pool.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Transport from lanquin to the hostel

    Staff, hostel is in the middle of the jungle very close to semuc Champey

    Stayed in August 2025

  • Reviewed: 24 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    One little thing sometimes.the water of the bathroom runs out, but we are inside the jungle

    Is a beautiful place inside of Semuc Champey, pretty little wooden houses. Lovely workers they are so kind and helpful .The portal has an outdoor pool with great temperature to use at sunset or at night after the tours.

    Stayed in July 2025

  • Reviewed: 13 June 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location to the ponds, caves and waterfalls, swimming pool was a lovely addition

    Stayed in June 2025

  • Reviewed: 19 May 2025

    9.0
    Really good stay, the staff is super nice and make sure that you feel confortable !
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Prepare yourself to the heat !

    The location is amazing, view on the river, 1 min walking distance from the entrance of the national park !

    Stayed in May 2025

  • Reviewed: 13 April 2025

    8.0
    Excellent location for Semuc Champey park
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is just a few steps away from the park, staff is very friendly, and rooms were spacious enough (We had rooms for 3 persons with private toilet), and the facilities in general were good. The only kind of negative side is that there were no ventilators (or A/C) in the rooms and it was very hot already in March, but I can understand it as electricity is via a generator a few hours a day. (And almost sure non of the hotels near by have them)

    Stayed in March 2025

  • Reviewed: 17 March 2025

    9.0
    beautiful view, great location
    • Leisure trip
    • Group
    • Double Room with Shared Bathroom
    • Stayed 2 nights

    limited electricity, but they told us about that beforehand so can't be mad about that

    beautiful views, great location, staff was very friendly, clean rooms

    Stayed in March 2025

  • Reviewed: 11 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The entire team is friendly and helpful. The facilities are very good, although the public restrooms could be cleaned more frequently throughout the day. The location is excellent.

    Stayed in March 2025

  • Reviewed: 10 March 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Beds were too hard, pillows as well, only had one thin sheet as a blanket for two the first night and it gets really cold, no real windows

    The location was great. Directly by the national park. Loved the view and also the chill atmosphere.

    Stayed in February 2025

  • Reviewed: 8 March 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    not hot water at all. I would love to see the hostel work more with the community that is around the place, to create a circular economy in that place,, looking to benefit more people. Music was a bit louder till late.

    The place is beautiful, the staff was great! Really friendly and helpful

    Stayed in February 2025

  • Reviewed: 26 February 2025

    8.0
    Cozy Cabins on the River
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is wonderful, right alongside the river. Our cabin, in particular, was a little older but clean enough and comfortable. The food served on site is lacking for what you pay, but the staff are fantastic and go above and beyond to make you comfortable. Our only complaint on our stay, which we extended a day, was the sub-par food.

    Stayed in February 2025

  • Reviewed: 17 February 2025

    7.0
    Would recommend for the location, as long as you have patience for the other things. 😊
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The power hours were not consistent. It changed daily. Food hours was when they felt like serving you. Staff was great the first day, then it seems we were more of a burden than anything. They were more interested in being on their phones or chatting together than helping anyone. We constantly had to go up for menus and food orders. They would serve some people food, but when we asked they were closed. I asked what time they stopped serving food they said 5:20. Yet they took someone’s order at 5:15. It seems they favoured local. The day before it was different. The prices changed on some things like coffee each day.

    The location is unbeatable. You stare at the bat cave across the river. It’s right beside the pools of Semuc Champey. They warn you about the power and times it will be on or off, prior to arrival. Wifi worked at the hotel even when there was no power. The view is stunning and the rooms are basic but expected way out there. Close to some nice local BBQ’s where the food was much better. And a great happy hour!!

    Stayed in February 2025

  • Reviewed: 13 February 2025

    7.0
    Great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Limited electricity. Lack of charging points in room. Food at restaurant nice but limited menu

    Location and pool

    Stayed in February 2025

  • Reviewed: 22 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool had green algae possibly due to power outages meaning filter is not on but it was being cleaned. There's nothing else to do in this location apart from semec so bring a book!

    Lovely view of the river from the bar/restaurant, food was good, nice garden , room was good and clean. Location for semec was excellent.

    Stayed in January 2025

  • Reviewed: 18 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No hot water No insulation between the rooms(very noisy)

    The position right on the river They pick you up from the bus terminal The bungalow was clean Good restaurant

    Stayed in January 2025

  • Reviewed: 15 January 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The bed wasn’t completely clean. The room has plenty of dust.

    It’s close to semuc champey

    Stayed in January 2025

  • Reviewed: 25 December 2024

    9.0
    We shall come back
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Bed

    Location

    Stayed in December 2024

  • Reviewed: 8 December 2024

    8.0
    Great place with some issues
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Transportation from/to Lanquin was badly organised - long wait, driver was arogantic asshole. Electricity just 6 hours per day. Cold water in the shower.

    Very nice location near the river, beautiful infrastructure. Great tour to Cemuc Champey. Separate houses with just 4 beds inside. Calm and comfortable staying.

    Stayed in December 2024

  • Reviewed: 7 November 2024

    8.0
    Ideal if you want to be the first to enter Semuc Champey
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights

    The bed sheets had not been changed... The staff was mostly men, lacked some female energy in my opinion. The bright lights were on till 9pm, it would be much nicer if only a few were kept on in the evening.

    The location is perfect as you can walk to Semuc Champey within just a few minutes. The shared bathrooms were very close to our room. The rooms are simple but they have a nice space in front to relax.

    Stayed in October 2024

  • Reviewed: 17 October 2024

    8.0
    We had a great time there and loved the beautiful views. The staff were respectful and friendly!
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    I wish there were more hammocks, especially a place with two hammocks side by side

    Location was amazing!

    Stayed in October 2024

  • Reviewed: 14 October 2024

    9.0
    Perfect stay
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Great place to stay for Semuc Champey. Great location right next to the park. Shuttle from and to Lanquin was well organised. Beautiful location and friendly staff

    Stayed in October 2024

  • Reviewed: 13 September 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The water in the common bathroom was cold.

    The hotel is just 3 min from the entrance of Semuc Champey. The food that they prepared was excellent. The staff was very helpful and also talked English.

    Stayed in September 2024

  • Reviewed: 14 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There is electricity only in a few hours a day

    The location Is the best you can find

    Stayed in August 2024

  • Reviewed: 4 August 2024

    9.0
    Best location immersed in the nature. Comfortable private rooms, good restaurant and common spaces. They offer lots of s
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    /

    Best location, immersed in the nature

    Stayed in July 2024

Showing 1 – 25

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