Reviews of Hotel Casa Chapultepec
5a avenida 1-50 y 1a calle, Zona 3, Cobán, Guatemala
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Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewThe staff and the owner of the hotel were extremely welcoming and the grounds were EXCEPTIONALLY beautiful. Looks, however, don't count for anything when you've been traveling for days and just want a clean, comfortable place to sleep! The first room I was assigned was full of the smell of mold & mildew and I had to ask to be moved, which was accommodated immediately. I appreciated the HOT water in the shower. I also really appreciated the location--I could walk to everything in Coban except the bus station.
Regardless of the price, the room was so tiny that I had to sleep with my backpack at the foot of my single bed. There was no place else to put it without tripping over it to go the bathroom; unpacking was not an option. Also regardless of the price, the water in the shower should drain out as quickly as it flows in--not a priority, it seems, in Central America. By the time I finished showering & rinsing the soap out of my hair I was swimming in 1-2 inches of standing soapy water.
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewReviewed: 27 October 2024 · Stayed in October 2024
Verified reviewReviewed: 11 June 2024 · Stayed in May 2024
Verified reviewReviewed: 30 October 2022 · Stayed in October 2022
Verified reviewReviewed: 21 October 2022 · Stayed in October 2022
Verified reviewReviewed: 28 September 2022 · Stayed in September 2022
Verified reviewThe location for downtown, old Coban was great. The shower in our bathroom was strong and hot.
Oh my! The room was NOT as described, Rather than a two room family suite as described , it was a room with two beds and a kitchen with a sofa bed. There is no way two people could have slept on the sofa bed. You had to walk through the kitchen/bedrooms to get to the bathroom. Some little bugs fell out of the headboard- which we decided must be termites. No one had any bites the next day. The floor was old and cracked, which would have been fine, but it looked like it had not seen a mop in years. The kitchen counters were dirty, though there was a working refrigerator, dirty toaster oven, and hot plate. The setting must have been pretty at one time- two nice patio areas. There was filtered water and the breakfasts looked good though i did not eat there. This was in the heart of downtown and easy to get around. People were great.