Reviews of Macarena Hostel
Calle 30 de Junio, 17014 Flores, Guatemala

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location and Hostel vibes were in general excellent for the price.
There is think in Guatemala in general and in all commercial stores, restaurants, groceries stores and tours that everything need to be pay on cash, if you don't have, they charge you an extra of 8% and in other places 5%, that was kind annoying because you don't plan your vacation having every penny on cash. that was really annoying looking for cash, also there is only one place for exchange. so, make sure or get the cash you will need otherwise you will not be able to buy a bottle of water. Shared showers don't have shelf at least people can put they belongings, and not in the floor where everything gets wet.
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewlocation
The smell of the painting in the room. They provide the booking service for bus to Guatemala city, but its expensive then booking directly from the bus’ officially website, the staff mentioned they included the taxi service, but only until 8 pm, if your bus is late then 8 pm, you still have to wait in bus station and which the staff did not tell me before I down the payment.
Hi Selene, We're truly sorry to hear that your stay did not fully meet your expectations, though we appreciate you taking the time to share your feedback. Like many accommodations on the island, we offer tours at fair and reasonable prices. In addition, we include free transportation to the station — something not all places provide — in order to enhance our guests' experience and help them avoid additional expenses. If the price or the timing of the transport was not to your liking, we would have gladly processed a refund for that ticket so you could purchase it directly through the platform you found more suitable. We are always open to finding solutions when concerns are communicated in advance. Regarding the smell of paint, we would like to mention that we are continuously making improvements to our property. Our goal is for every guest to find the space in the best possible condition, and at times that involves necessary maintenance work that may cause temporary inconveniences. Once again, we thank you for your comments and wish you the best in your future travels. Kind regards, Macarena Staff
Hi Selene, We're truly sorry to hear that your stay did not fully meet your expectations, though we appreciate you taking the time to share your feedback. Like many accommodations on the island, we offer tours at fair and reasonable price… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewVery central, quiet and good vibes
Would need more bathrooms
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in May 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewI had a great time at Macarena Hostel! Edwin took excellent care of me and helped arrange everything from taxis to tours. Breakfast is included and the room I stayed in was very comfortable. I have no complaints!
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewOur stay at Macarena Hostel could not have been better! We stayed in a private room and it was extremely spacious, clean and comfortable. Staff went out of their way to be helpful, including storing our luggage once we’d checked out and continuing to allow access to facilities including showers before we departed for our night bus. The attached cafe was delicious too!
It’s in a very central location so there was noise from the street, particularly between 10-12pm. It didn’t bother us at all but light sleepers might need ear plugs!
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewbeds having a small fan would be Nice.
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewVery nice and comfortable. Very friendly staff. There are two comfy little kittens that sit outside and sun bathe. Also recommend booking the Tikal tour with them. Very well organized and pick up is so close by!
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe breakfast is quite nice! And there are cute cats in the hostel! The place is quite convenient too
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewWe stayed in the private room and the beds were really comfy and the room big.
Nothing
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewi am a 66 years old female solo traveller from China, this is my first time to try staying at a hostel. I have a great experience in Macarena hostel. everything is well designed. Edwin (he works at front desk) is so nice, make me feel relaxed. thanks!
everything
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewLovely hostel. Staff incredibly helpful, with extra special shoutout to Edwin who answered each and every of my inane queries. I was the only one in the dorm and they were kind enough to turn on the A/C beyond the scheduled hours.
Tiny gripe is that breakfast didn't include coffee despite being attached to a coffee shop. Minor thing in the context of the overall stay.
Reviewed: 3 June 2025 · Stayed in May 2025
Verified review+Great location on the island of Flores +Staff very friendly, the guy on the front desk is lovely +Breakfast is included +Large private room with en suite +Very comfortable beds +Nice lighting with lamps +Great shower with hot water +Double glazed windows which reduced noise on the street, so it was quiet +Free water refill
-The breakfast setup is a bit awkward, with having to order at the cafe, and the lady there is a bit moody and didn’t explain anything to us about how the process works. -Price was quite high for a backpacker budget
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewEverythingggg so good Especially the two cute cats
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in March 2025
Verified review