Well, location is Z1.. so its the old part.. after it gets dark it seems a little bit abandoned.. The hotel is old, very old.. but its clwan No A/C or fan in the rooms

The place got some history.. And could not forget to mention Efreim manager… very nice person.. showing how Guatemalan people are nice on their essence

Stayed in August 2025

Depending on the location, the wifi didn't work great.

Very friendly and helpful staff! Beautiful indoor gardens.

Stayed in May 2025

Gets a little noisy with groups checking out EARLY in the morning, unless you score a room back in the Anexo. And of course, there's nothing to do about this, but it's located right in the flight path of airplanes taking off from Aurora.

I love that the Spring Hotel has history, it is old and unapologetic and funky. And the courtyard is beautiful. I've stayed here off and on for over 30 years and I wish it would never change.

Stayed in April 2025

I got charged Q5.00 for powdered milk for my coffee!

Lovely period building with lush interior gardens. Helpful folks at front desk. Awesome central location with great restaurants nearby (go out for brekkie)

Stayed in March 2025

WiFi didn't quite reach my room. Avoid the breakfast, worst one available

Very nice hotel full of character.

Stayed in February 2025

Easy to hear all the noise/people outside the room, even late

Nice plants

Stayed in November 2024

Not a good neighborhood in which to walk at night.

Quiet, inexpensive, friendly staff, excellent location, comfortable bed

Stayed in November 2024

Noisy. 4 days before I arrived, I received a message from the hotel saying that the price on Booking.com wasn’t right. And that they will charge me 3 times the amount. After negotiations they accepted to charge me only a supplement but this was a bad surprise. No one spoke english in the staff so communication was very difficult.

Spacious room. Typical architecture. The breakfast in the cafeteria is cheap but good.

Stayed in October 2023

Though it didn't bother me much personally, the building is showing its age -- it has a rather worn look, and the entire interior seems to be in need of a thorough paint job. (Nevertheless, everything in my room that was supposed to be clean -- bedding, bathroom -- was clean.) I suspect that both the hotel, and the city's Zone 1 generally, may require some adjustment from tourists so far accustomed to Hiltons and Sheratons, and travelling out of their "comfort zones" for the first time.

Fundamentally I was very satisfied with the Hotel Spring. It's the kind of independent, mid-range sort of hotel I prefer to stay in. It's a large, traditional, Spanish-American style building, built around a central courtyard, with ample lounge-like sitting areas in the wide walkways. My room was large, and the bed was comfortable. Staff members were friendly and helpful. The hotel has a small cafe, open until 1:45 pm, where a breakfast is available, though at a modest extra cost. Experienced Latin-America travellers should have no problem here (but see comments below).

Stayed in September 2023

The lighting In the room and the drain in the shower is slow

The location and the friendly reception staff

Stayed in September 2023

The rooms are very basic/run down with thin walls so quite noisy but we were so tired we weren't much bothered by it.

Spent a night here to cope with our jetlag after travelling from Europe and to spend a day exploring Guatemala City's historic centre. Did the job, slept like roses for 12h. Location is great for exploring zona 1. Beautiful green patio. Only a 15min drive by taxi from the airport.

Stayed in July 2023

The room did not have any ventilation...no windows to open and no fan. The air felt kind of dead and it was a bit warm the night I stayed.

It is a nice property in a historic section of town. There was good shopping nearby.

Stayed in May 2023

I didn’t like the fact that the hotel charged us full payment for a room while just keeping our luggage there. I wrote to the director twice about it but I didn’t get any answer. I am not used to being treated like that.

De båda innergårdarna. Mycket tillmötesgående och vänlig personal

Stayed in April 2023

The internet was not very stable in room 1 where I stayed, but it did work.

Nice area and close walking distance to the pedestrian street in Zona 1. The room was huge! Nice little outdoor area with a cafe serving breakfast. The area felt very safe. Close to many restaurants.

Stayed in April 2023

The carpet was dirty and needs cleaning. bed was uncomfortable. our room was on the courtyard so it was noisy. no safe in the room

great location and secure parking. small but hot shower.

Stayed in January 2023

But no air conditioning

Central of the city

Stayed in August 2022

The building has a lot of character and great potential with its indoor patios and plants. However, unfortunately it is not well maintained: our room smelt stale probably because of the old, worn and dirty carpet. The furniture including the beds was in a very bad state and the bedsheets didn’t fit properly.

The hotel was well located near the Main Street and square.

Stayed in August 2025

Showers with hardly any hot water, no water pressure and sheets smelt bad.

Nice people

Stayed in August 2023

We had no hot water and the window shutters did not shut fully allowing light and noise in from the busy road outside

Staff were very friendly and stored our luggage before check in.

Stayed in August 2023

Gorgeous green inner yard, available parking, big rooms

Stayed in April 2023

The announcement on booking said it had a free shuttle to the airport and when I asked the guy at the entrance he said he could get me a trustworthy taxi for 100Q but the uber to the airport was only 33Q. That same guy also gave us bad recommendations for where to go eat. Eventually we made it to a place nearby called la tacita de plata which saved us from starvation. I would not recommend this hotel nor the area.

I didn’t really like anything about it.

Stayed in June 2023

Got allocated a room with no en-suite with no toilet on the same floor. Ended up moving into my friends room as they had a spare bed with an en-suite.

Conveniently located.

Stayed in March 2023

Great potential. The whole building needs renovations up to today's standards. Everything from stairs to doors, etc is way way too old.

Stayed in February 2023

See above comments.

Owner told me that the bank exchange rate to pay in US dollars was GTQ 7.50. I walked to the bank and learned this was a lie, the rate really was GTQ 7.63 - 7.93. When I showed her the photo she still insisted that I pay at her rate. Then she printed a detailed accounting from Booking.com and insisted I also pay their commission of GTQ 66. After a heated discussion she dropped that condition. When I went to my room, #42, I found that the toilet waste basket had not been emptied, GROSS!! Also, there was no WI-FI. I noticed that I could get WI-FI at vacant room #37, so I was switched to that room. Once again, the toilet waste basket was full and the floor not swept. Also, the electrical outlet was not connected to the wall and was just hanging by two wires - DANGEROUS! In addition, the toilet seat was only held on one side and the shower head was almost completely clogged. Not much spent on maintenance!

Stayed in February 2023