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Reviews of Hotel Terrazas Del Lago 2 stars

Calle del lago final, 07012 San Antonio Palopó, Guatemala

#1 of 1 hotels in San Antonio Palopó

Guests' Choice

Review score

Based on 87 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 30 July 2025

    9.0
    Whether we were exploring or just enjoying the tranquility of the lake, our stay was very enjoyable.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Friendly staff, gorgeous views, excellent gardens, restaurant available was very convenient.

    Stayed in July 2025

  • Reviewed: 20 June 2025

    9.0
    Delicious empanadas and extremely friendly staff.
    • Leisure trip
    • Family with young children
    • Twin Room with View
    • Stayed 2 nights
    • Submitted via mobile

    Very little parking

    Location is tops

    Stayed in June 2025

  • Reviewed: 5 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Place was good. Excellent location. Bathroom water wasn’t draining well and the beds were a little uncomfortable.

    Stayed in March 2025

  • Reviewed: 15 March 2025

    9.0
    every thing was good
    • Leisure trip
    • Group
    • Twin Room with Terrace
    • Stayed 2 nights

    the view

    food was good they prepare the food at the moment we asked and the view to the lake it's perfect, the sound of the birds in the nature its beautifully

    Stayed in March 2025

  • Reviewed: 25 February 2025

    9.0
    This place has a beautiful view and the food was great.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights

    Construction at the hotel and disruption to water due to that

    Great location

    Stayed in February 2025

  • Reviewed: 14 January 2025

    9.0
    We enjoyed the weekend stay with the family, Very friendly staff. Great food. Superb view.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    We've had issues with water pressure in both rooms showers: low water flow and difficult to set the hot/cold balance. Rooms sound insulation could be better.

    Excellent place, very good location and views. Rooms are spacious and clean, Bathrooms are adequate. Restaurant has great terrace view and good food. Vegetarian friendly. Stuff is very friendly and useful. Easy access to Panajachel by car, boat- or moto-taxi.

    Stayed in January 2025

  • Reviewed: 12 January 2025

    8.0
    Tranquility of the lake is the best
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    The beds were very uncomfortable woke up with back pain every morning.

    The view to the lake is amazing the sunset are spectacular!

    Stayed in January 2025

  • Reviewed: 7 January 2025

    7.0
    It’s ok.
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    Probably the staff could be more “welcoming” … and please more pillows.

    The view

    Stayed in January 2025

  • Reviewed: 4 January 2025

    9.0
    Nice , calm place to stay and enjoy the views.
    • Leisure trip
    • Family with young children
    • Apartment with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    There is no public boat to this place. You need to either hire private boat from panajachal(round 300Q) or book Uber. And Uber takes long time with many cancellations. We took Tuk Tuk and it took 45 mins to get to this place.

    Amazing lake views from.our room. Not many resraurents around but Rene's pizza was too good.

    Stayed in December 2024

  • Reviewed: 30 December 2024

    8.0
    It was pleasant noisy due to holidays
    • Leisure trip
    • Family with young children
    • Twin Room with View
    • Stayed 2 nights
    • Submitted via mobile

    I expected a little more in the accommodations . No tv for the quiet hours to settle in for the night . No hot water (warm) water was shut off and not notified of reason

    The view and staff

    Stayed in December 2024

  • Reviewed: 9 December 2024

    9.0
    Worthwhile to stay 2-3 nights!
    • Leisure trip
    • Group
    • Double Room with Lake View
    • Stayed 2 nights

    The town around the hotel was bit noisy.

    Hotel staff is very nice, hotel is super clean and food and drink prices fair. View on the lake and vulcanos are stunning!

    Stayed in December 2024

  • Reviewed: 11 November 2024

    7.0
    A Good place to stay fo a couple of nights. Great views, great breakfast
    • Leisure trip
    • Group
    • Twin Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Our rooms were up 60 stone steps and right beside the hotel's construction site. Work started at 7 am. I wonder why we were not given a room at a lower level. There was no one in those rooms. Could have been quieter and easier

    Great brekfast. Good supper. But you have to eat outside which can be quite cold.

    Stayed in November 2024

  • Reviewed: 8 November 2024

    9.0
    Superb
    • Couple
    • Twin Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Staff . Room. Food.

    Stayed in November 2024

  • Reviewed: 16 September 2024

    9.0
    Stunning views!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not about the property itself but just a note if you are driving from Antigua: the road coming from the south along the lake is a bad dirt road, however the road via Panajachel is good.

    The terrace has a beautiful view of the lake! The room was comfortable and clean and there is hot water in the shower. Filtered drinking water was provided. The food and drinks were delicious and reasonably priced (try the empanadas!). The staff were extremely helpful and friendly. Two parking spots are available underneath so it is first in, best dressed. It was a very peaceful place to stay, we absolutely loved it!

    Stayed in September 2024

  • Reviewed: 30 April 2024

    9.0
    Secluded and beautiful hotel
    • Leisure trip
    • Couple
    • Twin Room with View
    • Stayed 1 night
    • Submitted via mobile

    There is nothing to do in the town. Ferry and boat service is limited. 25 min to Panajachel in a car, where you can have it all.

    The stuff is very helpful and attentive. Great lake views. They have a restaurant that serves breakfast and dinner. Grounds, landscape and overall design are very attractive. Free parking is available.

    Stayed in April 2024

  • Reviewed: 20 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Apartment with Terrace
    • Stayed 2 nights

    The place was large and the kitchen was well appointed. The staff went above and beyond. Great views of the lake from the terrace.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Beautiful hotel right in front of the lake.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It's a bit in the middle of nowhere but it's a good place to stay for a night when traveling somewhere else.

    Beautiful hotel right in front of the lake. The facilities were clean and comfortable and they also have a restaurant if you want to eat there.

    Stayed in March 2024

  • Reviewed: 20 January 2024

    8.0
    Lovely stay
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The only thing is that It’s quite a way from Panajachel so if you’re looking for something close then it would be too far. Otherwise it was a great stay

    Gorgeous views with really comfortable beds in a very pretty location. The staff were very friendly and there was a restaurant on site with delicious food

    Stayed in January 2024

  • Reviewed: 27 December 2023

    8.0
    Loved the views, food was good and personnel in general was kind, room could've been more cozy.
    • Leisure trip
    • Solo traveller
    • Twin Room with Terrace
    • Stayed 2 nights

    My room was super basic, didn't even get shampoo, just a couple of mini soap bars. TV had no option to watch streaming platforms, just local cable and signal was not that great, no small/hand towels in the bathroom, it didn't have a shower curtain either, so when I showered it was a bit cold and I made a mess of splashing water.

    The view is amazing, it is right in front of the lake. I got a room with lake and garden view and just opening the eyes and seeing the mountains/volcanoes and the lake was beautiful. Also, it is generally quiet and peaceful. The garden(s) are well taken care of, with lots of birds nesting.

    Stayed in December 2023

  • Reviewed: 18 September 2023

    9.0
    Very good experience staff is a very nice people
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    The room needs more ventilation (fan) or staff can educate the customer how to open the lower windows, first night the room was super hot and when I requested for a fan they came and open the windows, also we ask for towels change and never happened. Parking is limited.

    The view is just perfect, the lake is just a few steps away, Jose and Francisca treat us super nice and always ready to help us.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    8.0
    Nice getaway, but beware of the loud music being pumped city wide by the church at times.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was sparce. No refrigerator or coffee machine. One bed was really firm, the second bed was pretty worn.

    Fantastic people running the facility. Good restaurant attached downstairs that is ran by the same people.

    Stayed in September 2023

  • Reviewed: 9 August 2023

    8.0
    Beautiful & Tranquil
    • Leisure trip
    • Solo traveller
    • Double Room with Lake View
    • Stayed 2 nights

    Bring earplugs, it's really really loud - fireworks at all hours and barking dogs. I did not get good sleep at all. Not the hotel's fault of course. Confusing check-in experience and not a lot of communication. I did sit in the courtyard for about an hour trying to flag down someone for a beer, but was ignored (they acknowledged me and just...moved on), and they took care of other customers. Hurt my feelings more than anything. Regardless, I'd come back.

    This place is gorgeous. And the views are spectacular. If you're a fan of mid-century modern, yet naturalistic architecture you'll be in love. The food at the restaurant was great. I had the fish several times because it was so good. Excellent breakfast.

    Stayed in June 2023

  • Reviewed: 5 August 2023

    9.0
    Amazing!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    As an advice we would preferred more privacy. I mean, to have an option with curtains so we can block the light and the sunlight , some of the ppl don’t like too much lightning before sleep or wake up

    Location, view, rooms set up, the food

    Stayed in August 2023

  • Reviewed: 2 May 2023

    7.0
    we reached the hotel via private lancha. since San Antonio is not one of the most popular destination transport option f
    • Leisure trip
    • Family with young children
    • Triple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    the hotel is basic but the beds were comfortable. the terrace with lake view is worth the visit - best place to have breakfast and chill out

    Stayed in April 2023

Showing 1 – 25

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