Reviews of Utopia Eco Hotel

I liked everything. The location, the staff, the food, the views. Our lodge was fantastic! Had views to the river. The price is great for a private room. I also have to say that they helped me with a little surprise for my husband that was celebrating his birthday. It was very cute, they arranged some flowers in the room and at dinner they sang happy birthday with a piece of cake. They also have activities in the river which we didnt do because we didnt have time.

Maybe the rooms need a little more love... there are no lamps just a very small one. There is little decoration. With such great wooden crafts throughout Guatemala it would be nice to have a more "cute" room.

The place waw awesome to me. I loved the yoga class, the food and the kindness of staff that was outstanding. It exceeded my expextations. The river in the property is also a lovely feature

To be perfect it would be nice to accept credit card payment with no extra fee and maybe the food not vegetarian oriented. Other than that I loved the place.

very nice place to stay. very relaxing and quiet place. met a lot of cool people. hostess is very nice. we did almost all the tours and were happy overall.

could talk about the tours a bit more. what we do on the tours. we did the candlelight cave and it was scary and really cold somethings, wish they would have talked a bit more of what they entail.

If you are going to Semuc Champey STAY HERE! The staff is amazing and the views are spectacular. The staff will arrange all your activities and transportation. I am not a vegetarian but the food is - and it is also wonderful.

Tha balcony, the location was beautiful. Surrounded by mountains. Great vegeterian food

Our room with 3 beds needs reinovation and was dark.

The staff was super friendly and proactive. The Restaurant was so delicious, very fresh for good price. It was The best hostel we stayed in so far. It was really a wonderful stay. The Set up and the atmosphere were super relaxed and kind. The location near the river and close to semuc champey was also great. It is also perfect for tubing, because you go directly from the Park to the hostel. The tours can be booked through the hostel and are also very nice. Also the Shuttles, which are cheaper than online.

We cant say anithing negative about this hostel.

I thought that all of the staff members were friendly.

The communication was extremely poor. I did not receive an address of the hotel until we were already driving the the hotel that morning. Their website doesn't specify details of the type of stay they offer. They were not accomodating in the slightest in terms of food and timing of events. We booked this hotel because it was on the river-- with the intention that we would be able to tube at our discretion. However, they only offered one singular time. We also booked for yoga-- which there were no yoga classes available when we stayed. Additionally, the food was delicious but not accomdating at all to people who may not like it. The time for food was really weird... and if you are not going to accomodate your menu to fit the likes of your guest... then at least offer more food options. Some of my friends simply went without food some nights because they did not offer anything that she liked. We were fine with the vegetarian menu (which is implied but not directly stated on their website) and fine with the group meal time, but it was so strange that it would be the ONLY option for food. They also served my friend food with nuts in it, even though they wrote down that she was allergic to nuts. I was also overcharged for my stay. Overall, I think that if you plan to stay at the hotel, not go anywhere, and you're not a picky eater then maybe your time would be better than ours. It was simply just not what we expected and won't be returning unfortunately.

Gorgeous location on the river and the hang out area was wonderful for meals and to meet people. The candle lit cave tour and tubing were arranged directly w utopia and were fantastic!

Beautiful setting, good food, great atmosphere, friendly people who offer a great service (both in the accomodation and regarding to shuttle services and activities)

Hard to cool down without airco m, especially in the room (luckily there was a fan). Keep in mind that you are very dependent on the hostel, its facilities and food since you cannot just go to a restaurant or shop nearby. The wifi didn't work either so we relied on the accomodation services. Luckily we could use their hotspots when really needed :)

There’s a cold river nearby, perfect for cooling down on hot days. The communal space is comfy and calm. The vegetarian food is out of this world. They feed you so well, you’ll never want to leave. The place is very clean. I loved my stay there.

I like that it was in nature. The view was stunning - and the decor went well with that. The hotel had a good, friendly vibe. The vegetarian food was really nice. Good portions and prices. Nice hang out areas and hammocks

Excellent staff, location, and food. Views and property are amazing. We (2 adults, 2 young kids) stayed in River Front Cabin and we loved it. Would definitely stay again.

One bed in our cabin was comfy and the other one was not.

Beautiful location, tasty food options

all the staff that we interacted with were great, there is a nice family vibe to it but nobody is participate in it, you can walk to the park in about 45 mins if you feel like it the accommodated to my vegan diet and arranged a shuttle to Flores for us, everything went fine!

it gets super hot in the rooms and the floors are extremely squeaky but you get used to it

Amazing place in the middle of jungle, very helpful and kind staff, great food, we wished we booked this for longer than 2 nights. Would definitely come back again

Amazing property and staff.

Beautiful location peaceful and in the middle of the jungle. The staff was very friendly. Good breakfast and tasty meals. Great to do tubing back to the hotel. Absolutely recommend staying here.

Rooms are quite small, we didn't have warm showers during our stay. Also, please do something about the very loud creaking of the doors, earplugs weren't enough.

The location could not have been better! The main room/ dining area had a spectacular view, I never got sick of the view. The staff was friendly. Loved the yoga classes. Although we are not vegetarian, all the meals tasted amazing and had huge potions. We also did the chocolate making class which was fun. Walkable to semuc (45min-1hour- we got a tuk tuk back). Can’t say enough good about this place, truly a gem in the Guatemalan jungle!

The coffee was ok, but an espresso machine would be a great addition! haha coffee snob :(

An amazing space in the middle of the jungle. The views out of the main area are stunning and the tours run by the staff are brill. We thoroughly enjoyed our time here

Bear in mind it is in the jungle, so there are creepy crawlies and it isn't as luxurious as other places