Reviews of Hotel Nikko Guam 4 stars

Spa and beach and the amenities with premier

The bathrooms inside the rooms

Comfort and friendly staff

The room wasn’t cleaned fully . When the room was tidied the pillows and duvet was left off of the bed .

Very good hotel spacious rooms with panoramic ocean views and comfortable beds. Quiet at night. Good location in Tumon and ample parking. Very good but expensive breakfast buffet in the restaurant. Beautiful beach but very rocky and too shallow for swimming.

Pool, restaurant and bar close far too early. We arrived early in the morning in Guam and had to wait much too long for our room. Management is clearly not very flexible in this regard, even though the hotel was far from fully booked.

The room had a oceanview and I love the buffet every morning. Good staff and pool was fun. Life guard was making sure we are safe.

Good breakfast, kind staff at front

lack detail of the hotel facility (ex. difference between ocean front room & ocean premier room). Extra payment needed to use gazebo and do paddle boards if you stay in ocean front room. If there would be enough explanation, I would book premier room. & unkind staff at beach side.

Everything

Good location. Nice views.

There’s a beach. Very very rocky, even shoes don’t help. I was beaten by Sea urchin through shoes. Terrible feeling. Very lazy housekeeping. For Nikko hotel there’s no Japanese quality and hospitality.

The private beach is stunning. There were 3 pools and the Slide was fun. Ocean view. Easy access to city center by walking and micronesia mall thru shuttle.

Late room cleaning

Accessibility to the beach, very comfortable bed, cleanliness, a balcony with a beautiful view. Swimming pool with the slide also for adults!!! Yesss!!!

Limited selection of drinks at the beach bar. No flexibility in making cocktails upon request.

Great location with beautiful view.

I couldn't figure out how to order room service....lol.... I guess that was a me problem.....

Good location Spacious panoramic ocean view Excellent quality for the price Lots of parking place

Barbecue little bit to pricey Ocean had lots of coral reefs so it would be hard for babies to swim in, good for snorkeling though

Excellent view.

1. Taxi to and from airport was outrageous. Hotel should offer shuttle service. 2. Hotel should offer complementary continental breakfast with coffee. 3. English spoken by front desk staff was a little weak and difficult to understand sometimes.

The pool & beach access, view was amazing, air conditioning system was great, room was clean and had (2) reusable huskee cups with (2) glass bottles to get purified water by the ice machines. The hotel lobby was unique by being the only open air lobby on-island. The staffs were very kind, professional, & accommodating. Great job to Keant (Front Desk) for assisting us.

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