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Reviews of Tumon Bay Capital Hotel 3 stars

1448 Pale San Vitores Road, 96913 Tumon, Guam

#20 of 20 hotels in Tumon

Guests' Choice

Review score

Based on 43 hotel reviews

5.6

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.8

  • Location

    7.7

  • Facilities

    5.0

  • Staff

    7.4

  • Value for money

    6.1

  • Free WiFi

    4.5

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Showing 1 – 25

  • Reviewed: 13 May 2025

    6.0
    good experience.
    • Business trip
    • Group
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 6 nights

    Most occupants, smoking or non-smoking, were accommodated on the same floor and therefore the smell of cigarettes and booze and the noisy drunks were somewhat bothering me during my stay as a non-smoker and non-alcohol user.

    It is affordable to people like us the islanders

    Stayed in May 2025

  • Reviewed: 22 April 2025

    6.0
    Average,
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 5 nights

    Room is bit old

    Nice View

    Stayed in April 2025

  • Reviewed: 27 August 2023

    5.0
    it wasn't the best but we had a good time
    • Family with young children
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    that our room had mold and it was dusty

    the pool

    Stayed in August 2023

  • Reviewed: 13 August 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    wifi

    Location

    Stayed in August 2023

  • Reviewed: 8 May 2023

    5.0
    You get what you pay for!
    • Business trip
    • Couple
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    The place needs a renovation. The beds and furniture need to be replaced.

    The location is awesome. It’s located at city center and so many things were within walking distance!

    Stayed in May 2023

  • Reviewed: 7 April 2023

    7.0
    good cost performance hotel
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 1 night

    one of two elevetor was down. facility is a little old.

    Free parking, located near by shopping area.

    Stayed in April 2023

  • Reviewed: 12 March 2023

    5.0
    Bottom line is that I enjoy staying at this hotel
    • Business trip
    • Family with young children
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    I expect lots of tv channels

    Enjoy staying at Tumon Bay Capital Hotel, hotel staff very friendly and responsive

    Stayed in March 2023

  • Reviewed: 6 March 2023

    5.0
    Great location and beach view for the price!
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 3 nights

    The room was a bit lackluster but to be expected at this price point. Room was a little grimy in some places like the bathroom. Sheets had some stains at the edges. Shower didn't have the greatest pressure, nor did it get very hot.

    I loved the proximity of this hotel to all the businesses and restaurants on Marine Corps Dr. 5 min walk. Also loved the beach view.

    Stayed in March 2023

  • Reviewed: 9 February 2023

    7.0
    It was great to stay there! By and large, its location is the first pick.
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 11 nights

    If you're coming from where there's winter already, make sure if you're prepared for the sudden temperature change. Otherwise, you'll be always using the room conditioner and it might cause you some minor coughing. I gradually adopted to always let the windows open without using the conditioner. Advise you when you go out, close all the windows.

    Location very close to the sea shores, main street etc. Advise you to ask about any possibility regarding how to prepare your meals using the restaurant facilities if you are on budget. Otherwise, everything was fine.

    Stayed in February 2023

  • Reviewed: 29 July 2025

    8.0
    Very good
    • Family with young children
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 13 nights
    • Submitted via mobile

    Housekeeping didn't do a good job

    Need upgrade

    Stayed in July 2025

  • Reviewed: 20 July 2025

    2.0
    Awful overnight stay.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Informed by front desk that the employee handling online bookings charged us an extra fee, and next time we should call to book. Then the following morning, a child set off the fire alarm 5xs. Last one was set off at 5am. When my family tried to exit as instructed, 2 emergency exits were locked. The pool was murky and very small. Not going back.

    Stayed in July 2025

  • Reviewed: 23 June 2025

    1.0
    Very poor
    • Solo traveller
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Phone in room didn't work air-conditioned in hotel no working sliding door in room can't close no microwave

    Staff very nice

    Stayed in June 2025

  • Reviewed: 5 June 2025

    3.0
    It’s worth if you don’t care about a good hotel not if you’re going to wanna stay somewhere nice
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    The WiFi was none existent, it lacked cleanliness and certain aspects of the room were broken such as the balcony door, and the false advertising of free breakfast

    The location

    Stayed in March 2025

  • Reviewed: 14 April 2025

    10
    Smell good
    • Family with young children
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Didn't smell clean in the bathroom and roo

    Nice view

    Stayed in April 2025

  • Reviewed: 15 March 2025

    3.0
    A Place to Sleep Only, Not for Comfort
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    The facility is old and in dire need of renovation. Part of the ceiling insulation in my room had begun to separate. The beds are old, though the linen was clean.

    The location is phenomenal! It is conveniently located near restaurants, shopping, and the beach.

    Stayed in March 2025

  • Reviewed: 11 February 2024

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Of course, it's cheap but bathroom was too dirty and bathtub was little bit blocked. There was a stain on the bedding.

    Only price and kind staff.

    Stayed in February 2024

  • Reviewed: 14 January 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Aircon didnt work... staff was like a movie from the 70s...

    It was convienient for 1 night layover.

    Stayed in December 2023

  • Reviewed: 13 August 2023

    1.0
    Hotel needs to be condemned
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    Everything was bad

    The hotel should not be operating for travelers. I saw many people seem to live there. The hotel smells mold from the elevator, hallway to the room. Had to switch rooms 3 times. Had to settle with the room that had mold under the bathroom sink. The other rooms had a very bad mold smell and bed had mold. The other room ceiling paint was falling.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    1.0
    Renovate the entire hotel
    • Business trip
    • People with friends
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    The place is rundown everything is falling apart it needs to be renovated. The toilet doesn’t flush well.. the shower doesn’t work well.. the hotel is disgusting.. close it or renovate it.

    None

    Stayed in July 2023

  • Reviewed: 23 April 2023

    3.0
    My stay was fine staff was ok but my room was just too old like walking into a room back in 1995
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Everything in my room screaming old worn outdated

    I love the location

    Stayed in March 2023

  • Reviewed: 3 March 2023

    3.0
    Got to chill out at least one night.
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Dirty and bugs in tub and coming out of A/C controller

    Wi-Fi and staff

    Stayed in March 2023

  • Reviewed: 11 January 2023

    4.0
    for the price, I would not stay there again
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    it’s old and need a upgrade, bathtub didn’t drain fast enough running the shower. No cable TV, ….

    good location

    Stayed in January 2023

  • Reviewed: 12 September 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    It was overall a poorly maintained hotel. The room had stains all the wall as did the bathroom and tub. It felt really gross. Some of the sheets had holes as well the towels and sheets/blankets had small red stains on them. Building just seems like it needed some work and it would be good

    The location was great, as was the view from my room. I liked the island feel of the furniture in the rooms

    Stayed in September 2022

  • Reviewed: 20 July 2025

    5.0
    Room was terrible
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    The room was dirty. There were stains and you could see chipped cement. The beds were also old and the frames deteriorated. No ac in the lobby, and only one elevator working

    Staff was polite

    Stayed in July 2025

Showing 1 – 25

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