Reviews of Tumon Bay Capital Hotel 3 stars
1448 Pale San Vitores Road, 96913 Tumon, Guam
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewI like the location, the view and the staff are very nice
Cancelation fee is too much
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewGood location.
Run down, very old hotel. Musty smell.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewNeed upgrade
Housekeeping didn't do a good job
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewStaff was polite
The room was dirty. There were stains and you could see chipped cement. The beds were also old and the frames deteriorated. No ac in the lobby, and only one elevator working
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewInformed by front desk that the employee handling online bookings charged us an extra fee, and next time we should call to book. Then the following morning, a child set off the fire alarm 5xs. Last one was set off at 5am. When my family tried to exit as instructed, 2 emergency exits were locked. The pool was murky and very small. Not going back.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewLocation is great. Friendly staff.
No cable. I relied more on YouTube to watch news updates.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewStaff very nice
Phone in room didn't work air-conditioned in hotel no working sliding door in room can't close no microwave
Reviewed: 5 June 2025 · Stayed in March 2025
Verified reviewThe location
The WiFi was none existent, it lacked cleanliness and certain aspects of the room were broken such as the balcony door, and the false advertising of free breakfast
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewall
shower
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewIt is affordable to people like us the islanders
Most occupants, smoking or non-smoking, were accommodated on the same floor and therefore the smell of cigarettes and booze and the noisy drunks were somewhat bothering me during my stay as a non-smoker and non-alcohol user.
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewNice View
Room is bit old
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewNice view
Didn't smell clean in the bathroom and roo
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewThe location is phenomenal! It is conveniently located near restaurants, shopping, and the beach.
The facility is old and in dire need of renovation. Part of the ceiling insulation in my room had begun to separate. The beds are old, though the linen was clean.
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 29 May 2024 · Stayed in April 2024
Verified reviewReviewed: 8 March 2024 · Stayed in February 2024
Verified reviewReviewed: 16 February 2024 · Stayed in February 2024
Verified reviewReviewed: 11 February 2024 · Stayed in February 2024
Verified reviewOnly price and kind staff.
Of course, it's cheap but bathroom was too dirty and bathtub was little bit blocked. There was a stain on the bedding.
Reviewed: 23 January 2024 · Stayed in January 2024
Verified reviewReviewed: 14 January 2024 · Stayed in December 2023
Verified reviewIt was convienient for 1 night layover.
Aircon didnt work... staff was like a movie from the 70s...