8.0

Reviews of Hotel Alexandra 4 stars

32 City Garden Road, North Point, Hong Kong (MTR Fortress Hill Station, Exit B), Hong Kong, Hong Kong

  • Nina

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Location

    Bedding is too hard and the air conditioner does not function well. Too hot

    Property response:

    Thank you very much for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations and we will review your comments with our respective departments and make the necessary improvements. We look forward to serving you again in the near future.

    Thank you very much for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations and we will review your comments with our respective departments and make the necessary improvements. We look… Show more

    Hotel Alexandra
    25 August 2025
  • Queenie

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Kan

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review
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  • Yen

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    Location is excellent, footbridge to MTR, a lot of good restaurants and local eateries nearby. Clean room. Love the connecting room, good for family.

    None

    Property response:

    Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our Service. We look forward to serving you again in the near future.

    Hotel Alexandra
    14 July 2025
  • Suk

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    The hotel is located in a convenient location. The staff is friendly.

    Property response:

    Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our Service. We look forward to serving you again in the near future.

    Hotel Alexandra
    14 July 2025
  • Nadiaayu

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review
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  • Yulie

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review

    location is great

    breakfast too expensive so we prefer to go out for breakfast

    Property response:

    Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments . We look forward to serving you again in the near future.

    Hotel Alexandra
    16 June 2025
  • Aimee

    Reviewed: 5 June 2025 · Stayed in June 2025

    Verified review

    Love the room, it's clean and spacious enough. Great hotel for families because of the amenities available, proximity to MTR and very safe to stay. The interior is very instagrammable.

    None so far because we have a great time.

    Property response:

    Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our Service. We look forward to serving you again in the near future.

    Hotel Alexandra
    10 June 2025
  • Erika

    Reviewed: 25 May 2025 · Stayed in May 2025

    Verified review
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  • Shei

    Reviewed: 18 May 2025 · Stayed in March 2025

    Verified review
  • Katikakorn

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review
  • Kornnaphat

    Reviewed: 12 April 2025 · Stayed in April 2025

    Verified review

    Like: staff, room size, location Dislike: room is not very clean; we can see hairs on the floor and hanging on the lamp. Pillow is too soft

    Property response:

    Thank you very much for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations and we will review your comments with our respective departments and make the necessary improvements. We look forward to serving you again in the near future.

    Thank you very much for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations and we will review your comments with our respective departments and make the necessary improvements. We look… Show more

    Hotel Alexandra
    14 April 2025
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  • Jose

    Reviewed: 10 April 2025 · Stayed in February 2025

    Verified review
  • Luk

    Reviewed: 3 April 2025 · Stayed in April 2025

    Verified review
  • Francisco

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review

    Not impressed with the breakfast, can be bit more refine for the cost of it.

    Lacking of fresh fruits, the scrambled eggs full of water on the serving warmer. Selection of cereal is rather limited. Scrambled egg should be served by frying it on the spot when requested.

    Property response:

    Thank you very much for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations . We look forward to serving you again in the near future.

    Hotel Alexandra
    1 April 2025
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  • Kan

    Reviewed: 26 March 2025 · Stayed in February 2025

    Verified review
  • Bowyer

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review
  • Ran

    Reviewed: 21 March 2025 · Stayed in March 2025

    Verified review
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  • Teresa

    Reviewed: 10 March 2025 · Stayed in December 2024

    Verified review
  • Daniel

    Reviewed: 1 March 2025 · Stayed in February 2025

    Verified review
  • Alice

    Reviewed: 24 February 2025 · Stayed in December 2024

    Verified review
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  • Wai

    Reviewed: 11 February 2025 · Stayed in February 2025

    Verified review
  • Ying

    Reviewed: 6 February 2025 · Stayed in December 2024

    Verified review
  • Woo

    Reviewed: 21 January 2025 · Stayed in December 2024

    Verified review

    lobby was pretty

    i've never stayed in a hotel with UNCOMFORTABLE beds before. We even complained and they moved us to a different room, but was the same lol. The beds were worse than hostel's & you could feel the spring when sleeping. it was so darn hard- not a single night of good sleep. no bar, eventhough it was advertised otherwise

    Property response:

    Thank you very much for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations and we will review your comments with our respective departments and make the necessary improvements. We look forward to serving you again in the near future.

    Thank you very much for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations and we will review your comments with our respective departments and make the necessary improvements. We look… Show more

    Hotel Alexandra
    22 January 2025
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  • Temuulen

    Reviewed: 17 January 2025 · Stayed in December 2024

    Verified review

    Very clean rooms and the lobby design was extraordinary

    Nothing

    Property response:

    Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our Service. We look forward to serving you again in the near future.

    Hotel Alexandra
    20 January 2025
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